936 Rostering Jobs - Page 15

Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com

Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com

Operational Strategy & Execution - Design and implement scalable operational strategies aligned with business goals and customer experience standards across all café locations. - Drive key performance metrics including productivity, efficiency, cost control, and service quality, using data-driven insights for continuous improvement. - Develop, standardize, and enforce SOPs to ensure consistency in food preparation, service, hygiene, and store operations. - Ensure compliance and accountability through regular training, audits, and performance reviews at store and regional levels. - Collaborate with cross-functional teams (HR, Supply Chain, Projects, Marketing) to align operations with new lau...

Location Baglan, GB Department Name EG SM(S), Port Talbot, Direct (894612) G5 About Network Rail At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver: A safer and more reliable and punctual service for passengers and employees – quicker fault fixes by more agile multi-disciplined response teams. Individual rostering – enabling us to send the right numb...

Location Baglan, GB Department Name EG SM(Tr) Llanelli Direct (894311) G1 About Network Rail At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver: A safer and more reliable and punctual service for passengers and employees – quicker fault fixes by more agile multi-disciplined response teams. Individual rostering – enabling us to send the right number o...

We are seeking an experienced and motivated HR Manager to join our dynamic team at our dermatology clinic. The ideal candidate will have extensive knowledge in managing HR processes, employee engagement, and performance improvement programs. You will play a key role in overseeing recruitment, onboarding, attendance management, and employee retention, contributing to the overall success of the clinic and its staff. Key Responsibilities: ● Recruitment & Onboarding: Manage and oversee all hiring platforms, ensuring an efficient and smooth recruitment process. Handle the full onboarding process, including credentialing and paperwork for new hires. ● Attendance & Rostering Management: Monitor and...

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our ne...

STARTEK is looking for Specialist - WFM to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

About the Job We are changing the way people think about customer care, and we need your help! Were seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our programs. As Workforce Manager, You Will Work closely with Operations to ensure all team members are focused on the delivery of company goals and objectives of our partners Interact with external partners and develop long term relationships Assist in analyzing partner metrics and staffing on a consistent basis Make recommendations for e...

Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner m...

Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...

Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...

Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...

We are actively hiring for Andheri & Bhandup location in Mumbai: JOB FUNCTIONS General Job Responsibilities: 1. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns/escalations to complete satisfaction. 2. Driving implementation of all the operations processes as per the SOPs to improve the quality of services with integrity and sincerity. 3. Highlighting critical concerns to the Unit Head immediately and following up to closure. 4. Ensuring the complete team properly groomed and briefing them in each shift by following the set briefing process religiously. Guiding and motivating team with effective action plan to achieve the set targe...

Role and Key Responsibilities: Understanding of Capacity Plan, scheduling and rostering. Skill-Based Scheduling for in-house agents Define agents according to skills and proficiencies Compares over/under staffing with total staffing hours. Measures the effectiveness and quality of scheduling. Review the projected performance for the sites on a near term basis. i.e. weekly/ fortnightly. Build, review and plan requirements based on forecasting information for production headcount by day by interval for the supported time frame (requirements base don KPI such as in and out of office shrinkage. Review the projected scheduled performance and review over/ under. Take corrective action on the over/...

About the Job We are looking for a dynamic and analytical Senior Capacity Planner with strong client-facing skills to join our Workforce Management team. This role will play a key part in driving operational efficiency through precise capacity planning while also serving as a strategic partner to external clients. The ideal candidate will possess a deep understanding of workforce dynamics, strong forecasting and planning capabilities, and the communication skills necessary to translate insights into impactful client conversations. As Senior Capacity Planner, You Will Develop short, mid, and long-term capacity plans in line with forecasted demand, productivity, attrition, and hiring inputs. S...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across differen...