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0 years
2 - 3 Lacs
mumbai
On-site
Company Description Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-i...
Posted 1 month ago
4.0 - 9.0 years
4 - 5 Lacs
gurugram
Work from Office
Job Title: Lead Workforce Management (WFM) Company: Globiva Location: Gurgaon (Sector 18) Work Mode: Work From Office (WFO) Working Days: 6 Days (Fixed/Rotational Off as per policy) About the Role We are hiring an experienced Lead WFM for our BPO operations. The role involves team handling, advanced reporting, dialer management, and workforce planning to ensure process efficiency and business targets are met. Key Responsibilities Lead and manage a team of WFM executives, ensuring smooth workforce operations. Forecast call volumes, plan capacity, and build schedules for optimum resource utilization. Manage real-time monitoring, shrinkage control, and adherence tracking. Handle dialer manageme...
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
kolkata, mumbai, new delhi
Work from Office
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way, Description Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe Every day, Hosts offer unique stays and experiences that make it possible for guests to connect wit...
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
bhopal, indore, raipur
Work from Office
Job title: Department Manager-Assistant Restaurant Manager Experience: 6-10 yrs Location: Entire Madhya Pradesh and Chhattisgarh Age-32 years(Max)Industry: Hospitality / QSR/ Manufacturing/ Cinema/ Fast-food/ Hotel & Restaurant Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilisation of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss...
Posted 1 month ago
5.0 - 10.0 years
4 - 5 Lacs
bhopal, jabalpur, raipur
Work from Office
Job title: Department Manager Experience: 6-10 yrs Location: Entire Madhya Pradesh and Chhattisgarh Age-32 years(Max) Industry: Hospitality / QSR/ Manufacturing/ Cinema/ Fast-food/ Hotel & Restaurant Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilisation of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores opera...
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
bengaluru
Work from Office
Responsibilities: * Conduct real-time analysis, forecast demand, roster staff * Collaborate with stakeholders on workforce planning & capacity management * Develop & implement WFM strategies, policies & procedures Health insurance Provident fund
Posted 1 month ago
0 years
0 Lacs
mohali district, india
On-site
Key Responsibilities: • Lead, mentor, and manage a team of TL'S to achieve performance targets (KPIs, SLAs, CSAT, AHT, etc.). • Monitor team performance, provide coaching, and implement improvement plans. • Handle escalations, ensure high-quality customer service, and drive process excellence. • Collaborate with stakeholders to optimize workflows and enhance efficiency. • Ensure compliance with company policies, client requirements, and industry best practices. • Conduct regular team meetings, performance reviews, and training sessions. • Work on workforce planning, rostering, and attrition control. • Generate reports and provide insights for operational improvements. Share cv at Vaishali.va...
Posted 1 month ago
0 years
0 Lacs
bhiwapur, maharashtra, india
On-site
Head chef role with free accommodation, coastal views, lifestyle perks, and sponsorship Fixed roster with two days off together to enjoy and explore Tasmania Modern kitchen — lead from the front in a fully refurbished space This is not just a job — it’s a coastal lifestyle move, with free accommodation and the chance to lead in a supportive, growing hospitality group. Set on Tasmania’s East Coast , this iconic venue is part of a larger group of 20+ venues and has recently undergone a full kitchen refurbishment. The venue includes a tavern, separate breakfast kitchen, and a dedicated function space. The service is structured, energetic, and calm — supported by a Hobart-based production kitche...
Posted 1 month ago
10.0 - 15.0 years
18 - 22 Lacs
bengaluru
Work from Office
Your future role Take on a new challenge and apply your expertise in costing tools and strategy within a cutting-edge field. Youll work alongside collaborative, innovative, and dynamic teammates. You'll play a pivotal role in shaping the future of costing processes and tools at Alstom, ensuring their efficiency and alignment with business needs. Day-to-day, youll work closely with teams across the business, such as Product Lines, Regional Project Offices, and the IS&T team, lead the transformation of our costing tools, and much more. Youll specifically take care of building and animating a strong network of key users for Mercury (our current costing consolidation tool), but also lead its tra...
Posted 1 month ago
4.0 years
0 Lacs
hyderabad, telangana, india
On-site
About LORHAN IT SERVICES: Lorhan IT Services was founded by acquiring Zensar Technologies’ India, Middle East, and Australia business. Lorhan has deep expertise and a large clientele (80+ active clients) with more than a decade of relationships in developing and delivering SAP, Custom Application Development, and Digital Transformation services in Life Sciences, Manufacturing, and Aviation industries. Lorhan’s digital COE solutions (UI/UX, Data Management, DevSecOps, Artificial Intelligence, and Cloud Computing) were incrementally built over a period of a decade by delivering solutions to global airlines in Flight Operations, and IT, Airport, Finance, and commercial applications. Lorhan cont...
Posted 1 month ago
2.0 - 6.0 years
1 - 4 Lacs
bengaluru
Work from Office
About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
bengaluru
Work from Office
About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...
Posted 1 month ago
3.0 - 6.0 years
3 - 7 Lacs
chennai
Work from Office
About The Role Role based in BSv organisation. Leveraging deepening knowledge of Credit Management, The Credit Management Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard credit management transactions including customer order hold and order release About The Role - ...
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
chennai
Work from Office
About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...
Posted 1 month ago
0 years
0 Lacs
delhi, india
On-site
Job Requirements Job Requirements Role/Job Title: Workforce & MIS Manager Business: Customer Service Function/ Department: 'Workforce Management & MIS Place of work: Juinagar Roles & Responsibilities '1 Carry out WFM functions for CDC publish service levels publish projected call volumes based on customer base/time of month publish rostering requirements based on projected call volumes identify resourcing shortages 2 Carry out WFM functions for GRD and email teams publish service levels publish projected email volumes based on customer base/time of month publish rostering requirements based on projected email volumes identify resourcing shortages 3 Carry out WFM functions for Loan Centers pu...
Posted 1 month ago
15.0 - 20.0 years
5 - 9 Lacs
gurugram
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IFS Field Service Management FSM Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions that align with business needs and requirements. Roles & Responsibilities:- Have experience in IFS FSM (Field Service Management)- Good knowl...
Posted 1 month ago
15.0 - 20.0 years
5 - 9 Lacs
gurugram
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IFS Field Service Management FSM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will collaborate with teams to ensure successful project delivery and implementation. Roles & Responsibilities:- Have experience in IFS FSM (Field Service Management)- Good knowledge of di...
Posted 1 month ago
5.0 - 8.0 years
5 - 9 Lacs
noida
Work from Office
About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.the process of determining how many workforce resources an organization needs today, tomorrow, and as much as five years into ...
Posted 1 month ago
0 years
0 Lacs
bengaluru, karnataka, india
On-site
Rostering of Faculty, Resource Utilization (Classroom and Faculty), Batch Formation, Facilitating Monthly Faculty Meet, Course ware distribution, Student Grooming Check Coordination with all departments Supporting Placement related activities
Posted 1 month ago
0 years
0 Lacs
hyderabad, telangana, india
On-site
Rostering of Faculty, Resource Utilization (Classroom and Faculty), Batch Formation, Facilitating Monthly Faculty Meet, Course ware distribution, Student Grooming Check Coordination with all departments Supporting Placement related activities
Posted 1 month ago
0 years
0 Lacs
delhi, india
On-site
Rostering of Faculty, Resource Utilization (Classroom and Faculty), Batch Formation, Facilitating Monthly Faculty Meet, Course ware distribution, Student Grooming Check Coordination with all departments Supporting Placement related activities
Posted 1 month ago
0 years
0 Lacs
pune, maharashtra, india
On-site
Rostering of Faculty, Resource Utilization (Classroom and Faculty), Batch Formation, Facilitating Monthly Faculty Meet, Course ware distribution, Student Grooming Check Coordination with all departments Supporting Placement related activities
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
amritsar
Work from Office
- Monitor daily/weekly/monthly KPI (AHT, CSAT, SLA, Quality scores, Productivity, etc) - Client and organizational targets. - Provide timely feedback and conduct performance review. - Identify low performers and create performance improvement plans.
Posted 1 month ago
3.0 - 8.0 years
22 - 27 Lacs
gurugram
Remote
Sales Executive III - (Domain- Financial / BFSI (Banking, Financial Services, and Insurance) Core values in the sales arena. Higher-levels responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed. Career Level Summary Career-developing seller. Possesses a working understanding of company products/services and utilizes sales techniques effectively. Completes moderately complex sales with minimal supervision. Requires working ...
Posted 1 month ago
27.0 years
1 Lacs
cochin
On-site
Qualities and Skills Required 1. Must be fluent in English, Hindi, and Malayalam. 2. Must be female. 3. Must be below 27 years of age. 4. Must be a graduate (preferably in HR/Business Administration or related field). 1. HR & People Management Skills Recruitment & Onboarding: Ability to source, screen, and onboard blue-collar staff (cleaners, supervisors, etc.) quickly to meet operational demands. Employee Relations: Skilled in handling grievances, absenteeism, and motivating staff from diverse backgrounds. Compliance Knowledge: Understanding of labor laws, contracts, visas, work permits, payroll compliance, and occupational health & safety requirements 2. Administrative & Organizational Ski...
Posted 1 month ago
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