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8.0 years
0 Lacs
Delhi
Remote
ABOUT KHAN ACADEMY Khan Academy is a fast-paced, nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. ABOUT KHAN ACADEMY INDIA Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and is enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allow...
Posted 1 month ago
8.0 years
0 Lacs
Delhi, Delhi
Remote
ABOUT KHAN ACADEMY Khan Academy is a fast-paced, nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. ABOUT KHAN ACADEMY INDIA Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and is enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allow...
Posted 1 month ago
8.0 years
0 Lacs
Delhi, India
Remote
About Khan Academy Khan Academy is a fast-paced, nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. About Khan Academy India Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and is enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allow...
Posted 1 month ago
3.0 - 31.0 years
3 - 3 Lacs
hyderabad
On-site
We are actively hiring for Uppal Location in Hyderabad: JOB FUNCTIONS General Job Responsibilities: 1. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns/escalations to complete satisfaction. 2. Driving implementation of all the operations processes as per the SOPs to improve the quality of services with integrity and sincerity. 3. Highlighting critical concerns to the Unit Head immediately and following up to closure. 4. Ensuring the complete team properly groomed and briefing them in each shift by following the set briefing process religiously. Guiding and motivating team with effective action plan to achieve the set targets and ma...
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
We are actively hiring for International Process (Operations - Team Leader) 🚀 Job description 👩 💼 Designation- Team Lead 🌎 Location- Mumbai (Goregaon) ⏲️ Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days Working with 2 rotational week offs 🏃 ♂️ ➡️️ Immediate Joiners Preferred 🏃 ♀️ Responsibilities- * Customer Service, Customer Support, and Customer Service Management skills * Experience in achieving and maintaining high levels of Customer Satisfaction * Excellent verbal and written Communication skills * Experienced in Banking, Cards and Dispute domain. * Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality. * Oversee ...
Posted 1 month ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Cluster Manager – Gamepoint Role Summary: The Cluster Manager will be responsible for overseeing the operations and performance of multiple Gamepoint sports centers within an assigned region. This includes managing center heads, driving business goals, ensuring high-quality customer service, coaching standards, facility upkeep, and smooth daily operations. Key Responsibilities: 🏢 Operational Management Supervise daily operations across multiple centers (2–5 branches). Ensure timely opening/closing, cleanliness, and readiness of all facilities. Monitor inventory, facility maintenance, and equipment requirements at all centers. 👥 Team & Staff Management Supervise and support Center ...
Posted 1 month ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description: Project Manager Location: Cyfuture Office, Mhape, NaviMumbai https://maps.app.goo.gl/Crn8FoJyzFSECtMA9 Key Responsibilities: ● Strategic Planning & Improvement: ○ Develop and implement strategies to improve call/chat/email handling capabilities, efficiency, and customer satisfaction for XTRAPOWER and XTRAREWARDS. ○ Identify opportunities for process optimization and automation to enhance operational effectiveness and reduce costs. ○ Stay abreast of industry best practices and emerging technologies in call center management. ○ Lead initiatives for continuous improvement across all call center functions. ● Operational Oversight & Performance Management: ○ Oversee the day-to-da...
Posted 1 month ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work ...
Posted 1 month ago
12.0 years
0 Lacs
Guwahati, Assam, India
On-site
About Business JOB DESCRIPTION Adani Group : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Airports Holding Limited : Adani Airports Holding Lim...
Posted 1 month ago
2.0 - 5.0 years
4 Lacs
India
On-site
We have an opening at Whistling Woods International, India's premier Film , Communication & Creative Arts Institute, founded by Mr. Subhash Ghai You may have a look at the official website of WWI at www.whistlingwoods.net Job Title: Senior Academic Co-ordination – School of Media and Communication Key Responsibilities: Event Coordination: Oversee and coordinate all events for the Departments of Media & Music, ensuring seamless execution. Marketing & PR: Manage and execute all marketing and public relations activities related to the departments. Inter-Departmental Coordination: Facilitate collaboration between departments for various projects, workshops, and initiatives. Networking & Partners...
Posted 1 month ago
2.0 - 31.0 years
3 - 4 Lacs
Viman Nagar, Pune
On-site
Location: Pune, Maharashtra Reporting To: Operations Manager Shift Timing: Night Shift (e.g., 7:00 PM to 6:00 AM IST Job Objective: To lead and manage the night shift back-office team, ensuring timely and accurate processing of files and data, adherence to SOPs, and continuous improvement in team performance through effective training, reporting, and rostering. Key Responsibilities: Team Management & Leadership Supervise daily operations of the back-office team. Allocate tasks and monitor performance to ensure productivity and quality targets are met. Handle team rostering and shift planning to ensure optimal coverage. Training & Development Conduct regular training sessions on SOPs, process...
Posted 1 month ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...
Posted 1 month ago
4.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...
Posted 1 month ago
4.0 years
0 Lacs
Guwahati, Assam, India
On-site
Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...
Posted 1 month ago
130.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Major Duties | Key Responsibilities: Serve as the senior team leader/member of APAC Security Operations and be an integral ...
Posted 1 month ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Role Overview We are looking for a hands-on HR Business Partner (HRBP) with a strong operations mindset and people-first approach. This role is focused on driving day-to-day people processes , ensuring smooth HR support to business teams, and actively resolving workforce-related challenges. You will be a key on-ground HR presence , ensuring policies, processes, and engagement efforts translate into a high-trust, productive work environment. Key Responsibilities Serve as the first point of contact for employees and managers for all HR-related queries (excluding onboarding and recruitment). Drive day-to-day employee life cycle processes – confirmation, internal transfers, exit management, disc...
Posted 1 month ago
0 years
0 Lacs
Cochin
Remote
About the role The Customer Support Manager will lead and deliver the provision of support services outside of core operating hours to ensure a consistent and superior 24/7 customer experience. The role holder will be the key senior point of contact managing service delivery outside of core hours and will be required to engage and directly support customers and colleagues in a professional manner. They will be responsible for managing a team of remote agents, operating across multiple channels, to deliver to pre-defined KPIs and service levels and to ensure there is a successful handover between operating shifts to ensure we always protect the customer experience. In this role your key respo...
Posted 1 month ago
5.0 years
0 Lacs
Baglan, Maharashtra, India
On-site
Location Baglan, GB Department Name EG SM(Tr) Llanelli Direct (894311) G1 About Network Rail At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver: A safer and more reliable and punctual service for passengers and employees – quicker fault fixes by more agile multi-disciplined response teams. Individual rostering – enabling us to send the right number o...
Posted 1 month ago
3.0 - 31.0 years
4 - 4 Lacs
Koregaon Park, Pune
On-site
*Key Responsibilities* Manage Beer & Brewery related purchases Supply of raw material across all locations Supply of Beer cans & Kegs across Mumbai and Pune Analyze data from distribution and delivering processes to find bottlenecks and other issues Monitor logistics to make sure they run smoothly Maintain supply chain inventory and records Find cost-effective solutions for supply chain processes Rostering for drivers along with operations
Posted 1 month ago
5.0 years
2 - 3 Lacs
Hyderābād
On-site
About Us Gabru Di Chaap is a fast-growing North Indian QSR brand redefining street-style chaap and vegetarian delights with bold flavors and bold personality. We're on a mission to deliver unforgettable taste and service—and we’re looking for a rockstar Store Manager to lead the charge on the ground. What You’ll Do Lead Daily Operations: Manage end-to-end operations of the outlet, ensuring smooth and efficient functioning at all times. Customer Experience Champion: Deliver high levels of customer satisfaction with a strong focus on hospitality, hygiene, and speed of service. Team Leadership: Hire, train, motivate and manage a team of crew members and shift leads. Ensure shift schedules are o...
Posted 1 month ago
5.0 years
2 - 3 Lacs
Surat
On-site
What You’ll Do Lead Daily Operations: Manage end-to-end operations of the outlet, ensuring smooth and efficient functioning at all times. Customer Experience Champion: Deliver high levels of customer satisfaction with a strong focus on hospitality, hygiene, and speed of service. Team Leadership: Hire, train, motivate and manage a team of crew members and shift leads. Ensure shift schedules are optimised for peak hours. Sales & Target Management: Drive store sales, manage daily targets, upsell high-margin items, and ensure proper inventory control. SOP & Quality Control: Ensure adherence to brand SOPs, product quality, portioning, hygiene, and FSSAI norms. Customer Handling: Handle escalation...
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Delhi, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 Years Experience As Team Lead (On Papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802 This job is provided by Shine.com
Posted 1 month ago
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