Reverse Network Operations - Project Manager

We are looking for a highly self-motivated and technically proficient Project Manager.

This role focuses on project management of strategic continuous improvement projects within the Reverse Value Chain (RVC) and Applied Global Services (AGS) segment.

This person will engage cross-functionally identify areas of improvement, and develop and execute projects to support improved efficiency within the RVC.

Functional Knowledge

• Very proficient in Microsoft Excel including pivot tables and advanced search functions
• Very proficient in Microsoft Office applications
• Proficient in Tableau
• Knowledge of SAP is preferred

Business Expertise

• 4+ years of project management experience, preferably in a process improvement role
• Prior experience working in global logistics or supply chain for a large organization
• Responsible for managing process efficiency improvement projects within the Reverse Value Chain (RVC)
• Exceptional prioritization and organization skills

Leadership

• Proven ability to lead without authority, influence outcomes, and drive accountability
• Experience operating within matrix-managed organizations with cross-functional team members
• No direct supervisory responsibilities

Problem Solving

• Very proficient in data analysis using Microsoft Excel and Tableau
• Able to execute data analytics on Cycle Time (CT) performance, process variances, and process efficiency metrics
• Self-motivated in working towards outcomes using a proactive get things done approach
• Proficient in root cause analysis and techniques
• Able to effectively review, manage, and deliver to multiple Key Performance Indices (KPIs)
• Evaluates issues within the Reverse Value Chain (RVC) process to determine root causes and manage continuous improvement projects to address

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies
• Impacts cross-functional groups through projects and processes development

Interpersonal Skills

• Excellent communication and presentation skills, especially with senior leadership
• Interaction required with global teams across multiple disciplines within the company
• Confident with public speaking and virtual interactions
• Positive, can-do attitude; solution-driven focus

Education Qualifications

• Bachelors degree in engineering or technical discipline
• Project Management Professional (PMP) certification
• Prefer Lean Six Sigma Green Belt (LSSGB) certification at minimum