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3.0 years
2 - 5 Lacs
Hyderābād
On-site
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle. Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Trains and supports new and existing staff Communicate process updates and changes to the team Builds and maintains effective business relationships with all departments Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training or equivalent education. Associate’s degree or equivalent education Work Experience Typically, 3+ years of Customer Service experience Typically, 2+ years of HR or related payroll and benefits experience Skills High level of proficiency in Microsoft Office Suite, PeopleSoft and Salesforce Fluency in English, bilingual a plus Knowledge of contact centre technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 4 days ago
2.0 - 4.0 years
4 - 10 Lacs
Hyderābād
On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Design, develop, test, release and maintain components of Zenoti Collaborate with a team of PM, DEV, and QA to release features Work in a team following agile development practices (SCRUM) Build usable software, released at high quality, runs at scale and is adopted by customers Learn to scale your features to handle 2x ~ 4x growth every year and manage code that has to deal with millions of records, and terabytes of data Release new features into production every month, and get real feedback from thousands of customers to refine your designs Be proud of what you work on, obsess about the quality of the work you produce What skills do I need? 2-4 years of experience in designing and developing applications on the Microsoft stack Strong background in building web applications Strong experience in HTML, Javascript, CSS, jQuery, .NET/IIS with C# Proficient in working with Microsoft SQL Server Experience in developing web applications using Angular/Flutter/Dart a plus Strong logical, analytical and problem-solving skills Excellent communication skills Can work in a fast-paced, ever-changing, startup environment Benefits Attractive Compensation & Benefits Comprehensive medical coverage for yourself and your immediate family An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives" Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 4 days ago
3.0 - 5.0 years
0 Lacs
Hyderābād
On-site
DDF WheelsHyderabad Posted On 04 Apr 2025 End Date 04 Apr 2026 Required Experience 3 - 5 Years BASIC SECTION Job Level GB03 Job Title Manager - DDF Wheels, Sales, 3 Wheeler Job Location Country India State TELANGANA Region South City Hyderabad Location Name Hyderabad Tier Megapolis Skills SKILL SKILLS AS PER JD Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (On roll and Off roll) – Hiring, Retention & Productivity. Responsible for empanelment of new dealers and resource allocation. Ensuring process & documentation compliance, FI, agreement execution & credit approval. Hiring, training & development of sales team to achieve targeted numbers. Responsible for tracking, managing & controlling PDD requirement compliance Understanding of CRM – Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. Managing and motivating the sales team towards achieving targets Conduct dealer events and competitions. Design and launch the competitions, identify winners and conduct recognition events 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of On-roll & Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of On-roll & Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 200 to 250 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 36 Number of Direct Reports: 2 to 4 Number of Indirect Reports: NA Number of Outsourced employees: 25 to 36 Number of locations: 4 to 7 Number of products: 1 i.e. Two Wheeler Finance Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications – Graduate / Post Graduate Good command in excel is essential. Work Experience – 3 to 5 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated
Posted 4 days ago
1.0 years
10 Lacs
Hyderābād
On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What skills do I need? Bachelor's degree in Commerce (B.Com) / MBA Finance / Semi Qualified Chartered Accountant. 1+ years of experience in accounting or finance. Proficiency with Microsoft and Google business applications. Preferred Experience Experience working for a US-based SaaS tech company. Basic-level knowledge of NetSuite / Tally What will I be doing? Manage accounting and reconciliation of books of accounts for US, AUS, UK and Canada Companies Performs monthly reconciliations of all bank and credit card accounts. Accounting and Processing Payments / Accounts Payable. Prepare workings for the year-end audit process of group Companies. Review of employee reimbursements with necessary supporting's. Prepares closure journal entries as applicable. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 4 days ago
4.0 - 6.0 years
4 - 10 Lacs
Hyderābād
On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com We're looking for a skilled Software Engineer (Python/AWS) to join our innovative team! This is a fantastic chance to contribute directly to building scalable and reliable software systems on AWS. You'll be working on core services that power our SaaS platform. If you're passionate about well-engineered software, cloud-native solutions, and using modern development tools like Cursor IDE and GitHub Copilot to boost your productivity, we want to hear from you! What will I be doing? Be a part of the team working on cutting-edge AI products in the wellness industry. Design, develop, and deploy cloud-based features using Python and relevant frameworks. Collaborate with data scientists and product managers to translate business requirements into technical solutions. Leverage data analysis techniques to extract insights and improve application functionality. Write clean, maintainable, and well-documented code. Conduct code reviews and contribute to improving code quality across the team. Stay up-to-date with the latest advancements in Python, cloud technologies, and data analysis practices. Troubleshoot and debug complex technical issues. Proactively identify and implement performance optimizations. Work effectively in a cross-functional team environment. What skills do I need? Bachelor's degree in Computer Science or IT. 4 to 6 years of overall experience as a Python developer. Experience in building solutions upon AWS cloud services. Experience in using Python data analytics frameworks like numpy, pandas and scipy is a must. Exposure to ML frameworks like Tensorflow and PyTorch will be an added advantage. Benefits Attractive Compensation & Benefits Comprehensive medical coverage for yourself and your immediate family An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives" Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 4 days ago
3.0 years
10 - 12 Lacs
Hyderābād
On-site
Location: Hyderabad Engagement: Full-time Budget:10-12LPA ⸻ About the Role We’re hiring a Growth Hacker who can lead our marketing growth engine across ecosystems, sectors, and market cycles. This role combines data-driven strategy with Web3-native execution — from positioning in emerging narratives like modular blockchains, restaking, LRTs, ZK scaling, DePIN, intent-based architectures, and AI x blockchain integrations to building acquisition loops that convert traders, stakers, and builders into long-term community members. You’ll own the growth playbook, with product owners taking feedback from you and providing resources to execute on your strategy. ⸻ Key Responsibilities Narrative Positioning & Market Timing Place the brand in the middle of high-velocity conversations — e.g., entering modular blockchain debates when Celestia or AltLayer trends, riding Solana TPS spikes to highlight our infra capabilities, or framing integrations alongside restaking narratives like EigenLayer. Acquisition Loops & Retention Mechanics Design growth engines like referral programs, staking incentives, quest systems (Zealy, Galxe), and cross-protocol activations that have sustained retention — not just one-off spikes. Partnership-Driven Expansion Build collaborations across ecosystems — e.g., liquidity sharing with L2 DEXs, validator partnerships in Cosmos, data sharing in DePIN networks, or integrations with intent-based routing protocols. Data-Driven Campaign Management Track campaign ROI using both on-chain and off-chain data — e.g., monitor wallet growth via Dune dashboards, analyze liquidity and holder behavior with Nansen, and measure sentiment shifts using community analytics tools. Cross-Functional Growth Leadership Coordinate with community, product, and dev teams to ensure campaigns align with roadmap milestones — for example, launching a major growth push after a performance upgrade or mainnet feature release. Trend-Responsive Execution Quickly adapt campaigns when new opportunities arise — e.g., memecoin surges on a specific chain, new LRT token launches, or AI x DePIN narratives hitting CT (Crypto Twitter) trending topics. ⸻ Requirements 3–5+ years in Web3 marketing or growth roles, with leadership responsibility for cross-team campaigns. Strong understanding of current and emerging crypto sectors — modular infra, L2 scaling, ZK tech, restaking layers, LRTs, MEV mitigation, DePIN, AI x Web3 integrations. Proven track record of scaling user acquisition and engagement with measurable KPIs. Skilled in on-chain analytics (Dune, Nansen, Flipside) and Web3-native marketing tools (Zealy, Galxe, Layer3). Can translate technical concepts into compelling campaigns for both developers and retail users. ⸻ Nice-to-Have Experience with multi-chain launch strategies — bridging narratives across Ethereum L2s, Solana, Cosmos, Bitcoin L2s. Past work in sectors with strong community-driven growth — e.g., DePIN validator programs, LRT staking platforms. Knowledge of MEV and transaction flow optimization for DeFi campaigns. Familiarity with governance activation in DAOs or decentralized networks. ⸻ Culture Fit Understands that Web3 growth is 50% timing, 50% execution. Operates with founder-level ownership and speed. Balances market-driven hype cycles with long-term sustainability. Knows when to be analytical and when to drop a perfect market meme. Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Work Location: In person
Posted 4 days ago
4.0 - 6.0 years
0 Lacs
Hyderābād
On-site
Commercial Vehicle Fleet Hyderabad Banjara Hills Additional Posted On 04 Mar 2025 End Date 04 Mar 2026 Required Experience 4 - 6 Years BASIC SECTION Job Level GB04 Job Title Senior Area Manager - Commercial Vehicle Fleet, Commercial Vehicle Fleet, Sales Job Location Country India State TELANGANA Region South City Hyderabad Location Name Hyderabad Banjara Hills Additional Tier Megapolis Skills SKILL SKILLS AS PER JD Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.” Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management – 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; s and discusses with branch teams and ASSCs - takes inputs to make action plans clear; s projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience Demonstrated success & achievement orientation. Strong analytical skills to drive channel performance and drive profitability Strong bias for action & driving results in a high performance environment. People & Relationship Management skills Excellent Communication and Negotiation Skills Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 4 days ago
6.0 - 8.0 years
7 - 8 Lacs
Hyderābād
On-site
Commercial Vehicle Fleet Hyderabad Banjara Hills Additional Posted On 02 Aug 2025 End Date 02 Aug 2026 Required Experience 6 - 8 Years BASIC SECTION Job Level GB05 Job Title Senior Cluster Manager - Commercial Vehicle Fleet, Commercial Vehicle Fleet, Sales Job Location Country India State TELANGANA Region South City Hyderabad Location Name Hyderabad Banjara Hills Additional Tier Megapolis Skills SKILL SKILLS AS PER JD Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.” Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management – 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; s and discusses with branch teams and ASSCs - takes inputs to make action plans clear; s projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills Graduation with 6 to 8 years and MBA with 3-4 years of relevant experience Demonstrated success & achievement orientation. Strong analytical skills to drive channel performance and drive profitability Strong bias for action & driving results in a high performance environment. People & Relationship Management skills Excellent Communication and Negotiation Skills Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 4 days ago
4.0 years
8 - 8 Lacs
Hyderābād
On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Manage the month-end closing process for multiple companies in compliance with US GAAP. Prepare financial statements and reports for management. Prepare workings for statutory tax returns and other finance reports. Prepare workings for the year-end audit process for the US consolidated entity. Collaborate with external auditors, tax consultants, and other third-party service providers. Provide data analysis and support to management and other departments as required. Support in the preparation of the annual budget and financial forecasts. Assist with implementation of best practices for the accounting ERP system (NetSuite). Provide support to other departments as needed. What skills do I need? Qualified Chartered Accountant or CPA (eligible). 4+ years of experience in accounting or finance. Experience working for a US-based SaaS tech company. Experience working international accounting and compliances (US / UK / Australia / Canada). Experience working within advanced ERP (e.g., NetSuite, SAP, Great Plains) Demonstrated experience working with consolidated financial statements. Preferred Experience Experience working for a Big 4 CPA firm (Deloitte / EY / PwC / KPMG). Experience working in a management role. Advanced-level knowledge of NetSuite. Experience working with FloQast (or equivalent) close management software. Hands-on, technical experience with ASC 606 revenue recognition under US GAAP. Proficiency with Microsoft and Google business applications. Benefits Best in industry salary Comprehensive medical coverage for yourself and your immediate family An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 4 days ago
10.0 years
0 Lacs
Hyderābād
On-site
Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Partnership Manager you will Identify, evaluate, and pursue strategic partnership opportunities aligned with business goals. Key Responsibilities: Lead partner relationships, and drive partner engagements across PSP Banks, NPCI, and ecosystem partners. Drive launches, go-to-market, business growth, compliance, transformation and cost optimization initiatives for merchant acquiring business Resolve critical escalations, regulatory issues, leading XFN and partner teams Drive contractual and legal alignment and agreement closure for work streams. Drive thought leadership on the industry and ecosystem with cross-functional partners. Drive business growth and cost optimization for acquiring work streams and more. Job Requirements and Preferred Skills: Master degree or equivalent practical experience. 10+ years of experience in business development, partnerships, product management in the Banking/ Payments verticals Experience working with C-level executives and cross-functionally across all levels of management. Experience in leading cross-functional teams on partner programs for launching new product features, adherence to compliance, improve reliability, etc Expert in managing partnerships, negotiating deals, contracts with banks, fintech, regulators Experience in the payments or banking industry including regulators,working with digital payments, and merchant acquiring Well versed in leading operations/ cross-functional teams on escalations, formulating SOPs Experience driving results in an organization Excellent partnerships, communication, and problem-solving skills. Why Applause? We’re proud to cultivate an inspiring, engaging employee culture that’s consistently reflected in high employee retention rates and satisfaction. Our talented team – known as Applause Nation – is set up for success with the latest collaboration and learning tools, opportunities for career advancement, and more. We have a flexible work environment with top talent from across the globe Collaborate with an international team of 450+ passionate, talented co-workers Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity Experience a supportive culture that emphasizes teamwork, innovation and transparency Share your voice! Contribute and integrate creative and innovative ideas across roles and departments Applause Core Values: As a global employee community, we strive to uphold the following core values, which are critical to business success and how we measure individual and team performance. Do you share our core values? Be Accountable: You love to take ownership, and hold yourself and others accountable to increase empowerment and success. Celebrate Authenticity: You love bringing your true self to work and creating genuine and trustful relationships within a diverse environment. In It Together: You have a team-first mindset and love collaborating with your peers. Create Value for Our Customers: You love delivering meaningful business impact and being a release partner for all aspects of digital quality. Crush Your Goals: You always strive for excellence and constantly seek ways to be better, more effective and more efficient.
Posted 4 days ago
4.0 - 6.0 years
0 Lacs
Karīmnagar
On-site
Commercial Vehicle RetailKarimnagar Posted On 18 Jul 2025 End Date 18 Jul 2026 Required Experience 4 - 6 Years BASIC SECTION Job Level GB04 Job Title Area Manager - Commercial Vehicle Retail, Commercial Vehicle Retail, Sales Job Location Country India State TELANGANA Region South City Karimnagar Location Name Karimnagar Tier Tier 3 Skills SKILL SKILLS AS PER JD Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.” Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management – 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; s and discusses with branch teams and ASSCs - takes inputs to make action plans clear; s projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience Demonstrated success & achievement orientation. Strong analytical skills to drive channel performance and drive profitability Strong bias for action & driving results in a high performance environment. People & Relationship Management skills Excellent Communication and Negotiation Skills Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 4 days ago
10.0 years
3 - 3 Lacs
India
On-site
Senior HR Executive About Hypermiles TravelTech Pvt Ltd Hypermiles is a dynamic and fast-growing startup in the travel and holiday industry. Our mission is to revolutionize the travel booking experience by providing a one-stop platform that seamlessly integrates a variety of travel services, from flights and hotels to holiday packages. With a collaborative team of about 20 people, we operate in an innovative environment, serving B2B, B2C, and B2E clients. You can learn more about us by visiting our website: https://hypermiles.com/ About the Role We are seeking an experienced and results-driven Senior HR Executive with a minimum of 10 years of experience to be a strategic leader within our human resources function. The ideal candidate will have a proven track record of designing and implementing HR strategies that align with business growth. This role requires a professional who can lead HR operations, mentor junior staff, and ensure a positive and compliant work environment. Key Responsibilities Strategic HR Leadership: Develop and implement HR strategies and initiatives that directly support the company's long-term business goals. Talent Acquisition & Management: Design and execute a comprehensive talent acquisition strategy. Oversee end-to-end recruitment, from sourcing to onboarding, and implement retention programs. Employee Relations & Development: Act as a strategic partner to management and a trusted advisor to employees. Develop and manage employee engagement programs, handle complex grievance procedures, and support organizational development. HR Operations & Policy: Design, implement, and maintain all HR policies, procedures, and systems. Oversee payroll coordination, leave and attendance management, and accurate employee record-keeping. Compliance & Risk Management: Ensure full compliance with all Indian labor laws and statutory regulations (PF, ESI, Gratuity, etc.). Proactively manage HR-related risks and audits. Performance & Appraisal Systems: Create and administer a robust performance management system that fosters a high-performance culture and supports employee career growth. Qualifications & Skills Minimum of 10 years of progressive experience in an HR generalist or senior HR role. Demonstrated expertise in strategic HR, employee relations, policy design, and compliance. In-depth knowledge of Indian labor laws, statutory regulations, and industry best practices. Exceptional leadership, communication, and interpersonal skills. Proficiency in HR software, MS Office Suite, and other relevant digital tools. A Bachelor's degree is required; a Master's degree in HR is highly preferred . Willingness to relocate to Hyderabad for this full-time, on-site position. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Education: Bachelor's (Preferred) Experience: HR sourcing: 10 years (Required) HR generalist: 10 years (Required) Language: English (Required) Work Location: In person
Posted 4 days ago
2.0 years
2 - 5 Lacs
Hyderābād
On-site
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required for All Jobs Performs other duties as assigned Complies with all policies and standards QUALIFICATIONS Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 4 days ago
8.0 years
2 - 7 Lacs
Hyderābād
On-site
JOB DESCRIPTION : · Candidate should responsible for developing the business at responsible locations through leads acquisition and conversion, fostering customer engagement and retention, executing marketing campaign and by advancing brand building. · Should be able to recruit and monitor Marketing executives. · Vast knowledge in marketing with customer and business knowledge. · Should know Do’s & Don’ts in Market. · Should have knowledge on competitor routes, strategies and rates. · Meeting customers for booking / delivery increase. · Market survey and identification of expansion opportunities. · Drive executives with clear goals · Proactively Identifying the new Prospective business areas, clients etc., and closing the deals. · Achieving monthly target. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹60,000.00 per month Experience: Business development: 8 years (Preferred) Sales: 8 years (Preferred) Work Location: In person Application Deadline: 25/08/2025
Posted 4 days ago
10.0 - 15.0 years
4 - 9 Lacs
India
On-site
Position Overview The Head of Human Resources will lead all HR functions of the hospital, ensuring the recruitment, development, and retention of a skilled and motivated healthcare workforce. This role requires balancing strategic HR leadership with hands-on operational management, aligning HR policies with healthcare regulations, patient safety standards, and organizational goals. Key Responsibilities 1. Strategic HR Leadership Develop and implement HR strategies aligned with the hospital’s mission, vision, and values. Advise the management team on workforce planning, organizational development, and talent management. Ensure compliance with all labour laws, medical council requirements, NABH/JCI standards, and other healthcare regulations. 2. Recruitment & Talent Acquisition Oversee recruitment of clinical, paramedical, and non-clinical staff. Build relationships with medical colleges, nursing institutions, and professional networks. Implement competency-based hiring practices and ensure credential verification. 3. Employee Engagement & Retention Design employee wellness, recognition, and engagement programs. Conduct regular staff satisfaction surveys and implement improvement plans. Create career progression and succession planning frameworks. 4. Training & Development Establish continuous professional development programs for medical and support staff. Coordinate induction, CME (Continuing Medical Education), and skills-upgradation workshops. Promote cross-functional training to enhance operational flexibility. 5. Policy Development & Compliance Formulate and update HR policies in line with hospital accreditation standards. Ensure proper documentation, employee records, and contract management. Handle disciplinary actions, grievances, and conflict resolution professionally. 6. Compensation & Benefits Design competitive salary structures and incentive schemes for healthcare professionals. Oversee payroll accuracy and timely disbursement. Manage statutory compliance (PF, ESI, gratuity, etc.). 7. Workforce Health & Safety Collaborate with the Safety Committee to ensure staff health, vaccination programs, and workplace safety. Support occupational health initiatives and stress management programs. 8. HR Analytics & Reporting Maintain HR dashboards tracking turnover, recruitment timelines, training hours, etc. Provide regular workforce reports to management for decision-making. Qualifications & Experience Master’s degree in HR, Business Administration, or related field (MBA-HR / PGDHRM). Minimum 10–15 years’ HR experience, with at least 5 years in a healthcare or hospital leadership role. Familiarity with NABH/JCI accreditation standards and healthcare staffing norms. Strong interpersonal, negotiation, and problem-solving skills. Proficiency in HR software and MS Office Suite. Key Competencies Strategic thinking with operational agility. Excellent communication and people management skills. Ability to handle sensitive situations with discretion. Strong understanding of healthcare workforce challenges. Salary: As per best industry practices, depending on qualification & experience Job Type: Full-time Pay: ₹40,000.00 - ₹80,000.00 per month Work Location: In person
Posted 4 days ago
2.0 years
6 - 9 Lacs
Hyderābād
On-site
DESCRIPTION Your primary responsibility is to create great learning experiences via e-learning modules. Key job responsibilities Identify learning needs mapped to business outcomes by partnering with business leaders, subject matter experts (SMEs), and other key stakeholders. Determine, recommend, and document performance objectives, project instructional standards, learner engagement strategies, and evaluation plan based on the business and learner needs. Design solutions including different modalities such as classroom learning including activities, interactive eLearning, simulations, case studies, etc. Develop course content including, but not limited to, measurable performance objectives, scenarios, simulations, audio scripts, progress checks, performance evaluations, reference glossaries, and assessments. Gather, develop, and write content based on interviews with stakeholders and SMEs. Develop course material in tools such as Storyline, Rise, etc. Revise and rewrite course content based on data illustrating ROI or efficacy of learning modules. Manage learning content/updates residing on SharePoint or other content management systems. Upload, test and maintain content to an LMS. May work with vendors for larger programs to review the tooling and learning deliverables being created. A day in the life Adhering to the core principles of adult learning, we create learning materials that are engaging and interactive for learners to increase knowledge retention and recall. Our goal is to build comprehensive and data-driven learning interventions and assessments that will produce robust insights to inform development activities. We work with Operations, Business, Program & Training Delivery teams to identify scope of training through a standardized job-analysis process to support investigators/associates through their lifecycle. We use modalities such as instructor-led, blended, and independent learning to build quality learning experiences and periodically evaluate them to assess effectiveness. About the team The Learning Experience Design (LXD) team includes Learning Experience Designers (LXDs), who will provide learners with e-learning modules for self-directed learning and instructor led training sessions. BASIC QUALIFICATIONS 2+ years of design experience Have an available online portfolio Experience working with a variety of design tools such as Photoshop, Illustrator, and InDesign Experience in prototyping PREFERRED QUALIFICATIONS Knowledge of user-centered design methodologies, usability principles, web-based information architecture and design Experience working in a collaborative team and working directly with developers for implementation of designs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 4 days ago
6.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Razorpay International || GTM - Business Development || USA Business Job Location: Bengaluru (on-site) Operating Hours: Evening shift (IST) About the role: The Associate Manager will primarily hunt for new relationships and manage onboarding for our merchants in USA - with a path to build out a team focused on Indian-origin businesses having USA presence. We are looking for a strong IC who can help us get our first 100 merchants live in the USA. In this role, you’ll be the point-of-contact for all Indian origin businesses which have a footprint in the USA. For this segment, you’ll be the point-of-contact for anything/everything related to the Razorpay USA offerings (Payment gateway and beyond). The US team is operating as an early stage startup with very ambitious PMF and growth targets, this could be a very challenging and rewarding opportunity for a candidate with the right intent to learn and grow. This role will have a path to grow into a team manager role within 3-9 months. What you’ll be doing: Drive outbound sales initiatives : Develop and scale outbound strategies by conducting targeted outreach through cold calls, personalized emails, and LinkedIn. Own the sales cycle : Manage closures for assigned segments, serving as the primary contact for accounts. Build trust, identify opportunities, share best practices, and consistently achieve monthly and quarterly targets. Lead generation and pitching : Independently generate leads, perform outbound calls and emails, and deliver compelling pitches to prospects. Client solutioning: Prepare documentation and visuals to showcase the product, and analyze client feedback to identify areas for improvement. Collaborate and strategize : Work closely with team members to plan and problem-solve for upcoming client meetings. Process automation: Take ownership of sales tools and process automation, introducing creative solutions to scale operations using modern tools. Marketing collaboration : Partner with the marketing team to secure customer references and develop impactful case studies. Executive communication : Communicate effectively with internal and external senior management to understand customer needs, share insights, and drive retention and growth. Maintain CRM excellence : Uphold a professional sales process with thorough CRM management and documentation. Mandatory Qualifications: 6-8 years of overall professional experience Minimum 2-3 years of experience in managing and leading an outbound sales team including at least 1-2 years of outbound cold-calling experience Experience in creation of sales pitches, FAQs and objection handling repositories Proven experience in a customer facing role. Should have worked with customers in managing requirements and engaging in solution selling. Understanding of productivity and input metrics that impact sales output Good at people management and strong interpersonal skills - Knowledge of the various levers of team Exceptional communication skills - verbal and written Active team player, self-starter, and multitasker who can quickly adjust priorities. [Preferrable] Experience in managing a team size of minimum 1-3 sales FTE’s (primarily on new customer acquisitions) [Preferrable] Prior experience in selling to US-based customers or in a B2B tech sales role is a bonus
Posted 4 days ago
1.0 - 3.0 years
0 Lacs
Gurgaon
On-site
Trade Relationship Manager Job Role: § Acquire quality Current Accounts Customers who are dealing in International Trade. § Identify target markets and Segments § Ensure to follow all compliance and KYC norms while acquiring § Ensure that the customer is guided regarding rates and charges. § Commission and Rates to be fixed in the system. § Activate the first trade transaction. § Explore the potential of various trade and FES products like Forward Contracts, LC/BG/BC , Travel cards , etc. § Ensure that clients keep high CA AMB values in the accounts opened. § Generation of Asset leads. § Smooth handover of the customer to the Branch operations team § To educate customers regarding Cut off times and follow the SLA’s § Maintain a low cost of acquisition by acquiring bigger value of accounts § To achieve Business / Income targets § To have full knowledge of competitor’s activities and report those to ASMs § To coordinate and ensure service delivery happens as per SLAs and TATs § Acquisition and retention of new customer across all the segments. § Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines. § Retention of existing customers base § Handling customer complaints and escalate the complaints to competent authorities for resolutions. § Ensure all required documents for the agent empanelment including KYC as per bank’s policy are in place for smooth business relationship. § Deliverance of the required sales pitch for the respective product. § Timely submission of required reports. § Execute promotional activities conveyed by ASM/RSM § Planning and organizing various promotional activities Regularly updates RSM on the current market practices / business strategies by the competitors. Job Requirement: Graduate, PG preferable 1 to 3 years of Trade Fx and FES preferably in Banking Industry. Excellent Domain knowledge. Exhaustive knowledge of Trade and FES products . Excellent sales skills. Excellent knowledge of client behaviour & engagement in each product / geographic segments High energy levels and enthusiasm, should have winning attitudes Out of box thinker and creative problem solver. Good listener and should possess excellent communication skills. Excellent negotiator and smart worker Result-oriented especially in achieving given NTBs and sales targets. Good oral and written communication Should be good in strategizing, aggressive but compliance oriented
Posted 4 days ago
6.0 years
4 - 6 Lacs
Gurgaon
On-site
Job Title: Assistant Manager – Business Development Function: Commercial - Sales Reporting To: Branch Manager Location: Gurgaon About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Position Overview Manager – Business Development is responsible for driving Area revenue growth through effective sales management across all product lines, including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role also involves revenue enhancement via channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centers (FCCs), and One-Stop Centers (OSCs). The incumbent will lead business development efforts by managing customer relationships, sales processes, and market expansion strategies to achieve targeted revenue and profitability goals. Job Purpose This role focuses on managing and expanding sales operations, ensuring compliance with revenue targets, and optimizing business development opportunities to enhance market presence and profitability. Key Responsibilities Financial Responsibilities Review and monitor Area revenue performance against targeted numbers and take corrective actions if deviations occur. Evaluate the profitability of key accounts and ensure alignment with set profit targets. Track product-wise yields and take action to meet yield targets. Operational Responsibilities Manage the end-to-end sales process for the Area, ensuring revenue growth across all products. Ensure adherence to Standard Operating Procedures (SOPs) by sales teams and channel partners. Implement sales and marketing plans in collaboration with the Branch Sales Team to drive revenue, market share, and profitability. Follow up on product-specific sales leads from telemarketing and other sources, ensuring lead conversion. Negotiate rates and service agreements with customers within set approval limits. Develop and retain existing customers, ensuring achievement of base revenue targets. Drive revenue enhancement by identifying, onboarding, and managing channel partners. Monitor channel partner performance in terms of revenue, sales, and profitability and take corrective measures as required. Support sales capability-building initiatives within the Area, including training for sales teams and channel partners. Ensure achievement of collections and remittance targets as per company-set logic and Days Sales Outstanding (DSO) benchmarks. Maintain and update customer prospect details in Saffire on a daily basis. Address and resolve service issues through interaction with internal and external customers. Provide insights to the Branch Sales Head regarding modifications to product offerings for increased revenue and profitability. Drive Sales Capability: People Responsibilities Provide guidance and support to the Area’s sales team to enhance performance and goal achievement. Ensure optimal manpower staffing levels within the sales team in the Area. Retention of the existing team Qualifications & Experience Education Graduate degree in Business Administration, Sales, Marketing, or a related field. MBA or Postgraduate degree in Sales & Marketing is preferred. Experience 6-7 years of experience in sales, business development, or key account management, preferably in the logistics, courier, or supply chain industry. Strong expertise in B2B sales, market expansion, and managing channel partners. Technical Skills & Experience Core Technical Skills Strong understanding of sales process management, revenue tracking, and profitability analysis. Proficiency in using CRM tools, lead tracking systems, and data analytics for sales performance monitoring. Knowledge of logistics and supply chain operations with a focus on courier and cargo solutions. Behavioural Competencies Strategic Thinking: Ability to analyze market trends and develop revenue enhancement strategies. Negotiation & Influence: Strong ability to build and manage business relationships. Customer-Centric Approach: Focused on customer needs and service excellence. Leadership & Team Management: Ability to guide and mentor a high-performing sales team. Key Performance Indicators (KPIs) S.No Key Result Areas Key Performance Indicators (KPIs) 1 Growth in Area Revenues Achievement of product-wise revenue Achievement of yield targets (Yield per piece) for all products 2 Drive Market Growth % increase in revenues from identified industry segments and key accounts 3 Ensure timely collections for the Area Achievement of Logic Remittance target % reduction in receivables in excess of 60 days, 90 days, 150 days 4 Drive Sales capability, productivity, and adherence to process Adherence to Sales KPIs and compliance with SOPs 5 Ensure effective development of new products Support in new product development and launch as per plan 6 Foster a performance-driven culture Adherence to Performance Management System timelines and guidelines 7 Drive employee morale and engagement Employee retention and engagement metrics
Posted 4 days ago
2.0 years
2 - 5 Lacs
Gurgaon
On-site
Position: Human Resources Manager Location: Sector 65, Gurugram, Haryana Industry: Real Estate Employment Type: Full-Time | Permanent Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM About White Collar Realty White Collar Realty is a leading name in the real estate industry, with an established presence in both India and Dubai. We specialize in delivering transparent, reliable, and client-focused residential and commercial property investment solutions. Our mission is to meet the dynamic needs of today’s homebuyers and investors through personalized, high-impact advisory and support services. Role Summary We are looking for an experienced, proactive, and results-driven Human Resources Manager to lead our HR operations. This role requires both strategic insight and hands-on execution, overseeing the full employee lifecycle—from recruitment and onboarding to performance management, compliance, employee engagement, and retention. The successful candidate will cultivate a high-performance, inclusive workplace culture that reflects our company’s vision and values. Key ResponsibilitiesTalent Acquisition & Workforce Planning Manage the complete recruitment process, including sourcing, screening, interviewing, and onboarding. Collaborate with department heads to anticipate and meet staffing needs. Build and maintain a strong talent pipeline using free and paid job portals. Onboarding, Learning & Development Deliver an engaging and seamless onboarding experience for new hires. Design and implement training programs to enhance skills and ensure compliance. Align development initiatives with career progression and organizational objectives. Employee Relations & Engagement Serve as the primary contact for employee queries and grievances. Foster a positive, inclusive, and collaborative work environment. Organize engagement activities to enhance morale and teamwork. Performance Management Implement structured performance evaluation systems. Support KPI setting, progress tracking, and career development plans. Provide coaching and manage performance improvement plans when required. Compensation & Benefits Develop competitive salary structures and incentive schemes. Administer benefits in compliance with policies and labor laws. Compliance & Documentation Ensure compliance with HR policies and statutory regulations. Maintain accurate and confidential employee records. Policy Development & Implementation Draft, update, and enforce HR policies in accordance with legal requirements. Effectively communicate policies across the organization. Health, Safety & Well-being Monitor workplace safety compliance. Launch wellness initiatives to promote employee health. Culture & Retention Lead recognition programs, wellness drives, and team-building events. Implement strategies to improve employee retention. Strategic HR Leadership Utilize HR analytics for data-driven decision-making. Drive organizational development and change management projects. Candidate Requirements Preferred Gender: Female candidates are encouraged to apply. Experience: Minimum 2 years in core HR functions, with expertise in recruitment and operations. Skills Required: Proficiency in sourcing talent via free job portals. Excellent communication, interpersonal, and negotiation skills. Strong organizational skills, strategic thinking, and attention to detail. Perks & Benefits Free shuttle service from the nearest metro station. Competitive salary based on experience and qualifications. Attractive performance-based incentives. Regular team outings, celebrations, and engagement activities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Paid sick time Paid time off Application Question(s): What is your total experience in HR and your notice period ? Where are you currently located and are you comfortable with gurugram location ? What is your current monthly in- hand salary ? What is your expected in-hand salary ? Are you comfortable with 6 days working ? Are you comfortable with 10am -7pm timings ? When can you come for F2F interview ? Work Location: In person
Posted 4 days ago
10.0 years
1 - 2 Lacs
Gurgaon
On-site
Hello, Truecaller is calling you from Gurgaon, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and the world's #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at Truecaller for Business focus on providing value to large enterprise businesses, by improving how they communicate with their customers. They leverage the power of the Truecaller platform to grow business for enterprise customers. This ranges from controlling their appearance on Truecaller as a verified business to increasing call efficiency and message response rates by enabling trusted and contextually relevant communication with their customers. This is an exciting role for anyone looking to build a world-class product marketing charter that will pave the way for our overall positioning, discovery, authority, and, ultimately, demand. The role involves working with multiple stakeholders and teams internally/externally. As a Senior Partner Success Manager , you will play a key role and be part of the team in building a scalable and velocity driven world class Partner Success stream in the Customer Success function within the Enterprise Solutions Business Unit at Truecaller. In this role, you will closely work with the Reseller Partners Management team. What you bring in: 10+ years of professional experience in SaaS/ Software product domain Having experience of CPaaS space will be a plus Good track record of working with a high velocity Customer/Partner Success team Strong collaboration and interpersonal skills that delight Partners (Resellers) and their customers Excellent communication and negotiation skills. Ability to work well with various cross functional teams. Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment. Customer-oriented attitude that drives results and achieves high levels of Partner (Resellers) and customer satisfaction Demonstrated operational excellence in analytical thinking, process compliance and improvement, problem solving and planning The impact you will create: Partner's single point of contact (SPOC) and function as their professional advocate and relationship manager ensuring fulfillment of contract deliverables, SLA management, ongoing partner education, and product enhancement insights. Effectively interact with Partners and their customers of various sizes from a wide variety of sectors in close collaboration with Partner Management team Build and maintain relationships with decision-makers and influencers in the prospect base. Maintain a working knowledge of all Truecaller products/services, competitive product lines, differentiators, and industry trends through self-education and Truecaller's resources. Assertive yet positive attitude in working with internal stakeholders to create and improve processes and prevent inefficiency, risk, missed targets. Keep a check on customer's product variances fluctuate high or low in billing. Conduct joint business reviews to ensure customers are satisfied with Truecaller's enterprise products and services. Measure effectiveness of both Partner and client success for operational metrics such as churn/ revenue management, retention, NPS(Net Promoter Score), advocacy Maintain action log and run weekly/bi-weekly or monthly calls. Keep up-to-date on partner agreements and their customer contracts Coordinate with internal cross functional teams to ensure our Partner offers a consistent and seamless service to the end customers. Design and implement best practices and team structure to optimally support Partners of all sizes and touch points. Build a two way communication between Partners and TfB product team to get better feedback on the product. Regular training for the Partner teams. It would be great if you also have: Exposure to technology-driven business models and understanding of API's implementation. Good understanding of mobile and communication platform technologies. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Gurgaon, India. We only accept applications in English. What we offer: A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc . All those things make you who you are, and that's why we would love to meet you.
Posted 4 days ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About GoKwik GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million), GoKwik is scaling aggressively across India, the UK, Europe, and the US. Why This Role Matters Retention isn’t just about sending emails—it’s about creating the moments that turn first-time buyers into lifelong customers. As our in-house Retention Marketer, you’ll be the go-to authority on lifecycle marketing, shaping our internal playbooks and enabling D2C brands to get the absolute best from KwikEngage. You’ll operate at the sweet spot where product innovation meets merchant success—bringing practitioner expertise, hands-on execution skills, and a deep understanding of what actually drives retention revenue at scale. What You’ll Own Retention Strategy & Thought Leadership – Build and continuously evolve retention frameworks, playbooks, and success metrics tailored to different product categories. Train our teams on lifecycle best practices and elevate the organization’s retention expertise. Merchant Enablement & Strategic Support – Partner with merchant success managers to help top clients maximize their retention outcomes. Conduct strategic account reviews, audit lifecycle journeys, and design tailored campaign improvements. Craft case studies and success stories from high-performing campaigns. Product Feedback & Collaboration – Translate real-world retention insights into actionable product improvements. Work closely with the product team to shape advanced lifecycle marketing capabilities and build templates, guides, and content that help merchants unlock maximum value. Who You Are 4–6 years of hands-on retention/lifecycle marketing experience at high-growth D2C brands. Proven success driving significant revenue (₹20 Cr+ annually) via CRM channels like Email, SMS, WhatsApp, Push, etc. Proficient with tools like CleverTap, MoEngage, WebEngage, Klaviyo, or similar. Deep understanding of segmentation, personalization, and behavioral triggers. Strategic thinker with strong analytical skills and the ability to influence across teams. Comfortable interfacing with clients, product, and engineering teams alike. Why GoKwik At GoKwik, retention is more than a KPI—it’s how brands win. With GoKwik, you’ll shape how India’s fastest-growing D2C players build loyalty at scale. Work with a fast-moving, collaborative team, innovate with AI-driven tools, and see your strategies directly fuel merchant growth.
Posted 4 days ago
6.0 years
0 Lacs
Gurgaon
On-site
Work Flexibility: Hybrid or Onsite Associate Manager, HRBP This position is responsible for executing the talent strategy, providing a consistent experience to managers and employees and supporting and executing the engagement strategy for the market. The Associate HR Business Partner provides HR partnership to managers focusing on the work environment, employee relations, employee retention and business processes by executing the business unit HR strategy. The HR Business Partner possesses a solid understanding of all HR functions and works with managers and/or HR partners in areas such as employee relations, compensation, and performance management. What you will do: Human Resources Expertise Serves as subject-matter expert to managers Applies policies and procedures across organization; assists in the interpretation and administration of company policies and guidelines and will advise and counsel others in equitable application Applies compliance knowledge to mitigate risk Implements solutions that are aligned and consistent with global HR best practices Relationship Management Effectively builds strong partnerships with managers to ensure HR resources are effectively provided to each group Will maintain constant and effective involvement in employee relations activities Business Acumen Provides guidance on HR matters, partnering with subject-matter experts to develop needed solutions Uses knowledge of business and HR metrics to facilitate business decisions Demonstrates working knowledge of the labor market and its relation to organizational success Consultation Partners with managers and HR to implement business solutions, utilizing HR expertise and perspective; supports managers on HR projects Coaches managers on HR and business-related issues Executes programs, policies, and procedures to drive an engaged and performing organizational culture Delivers solutions that address issues of retention, change management and employee engagement, partnering with subject-matter experts as appropriate Executes consistent HR services for the operating entity HR Insights Analyzes and presents data to managers and recommends solutions that support the culture and the defined HR strategy Analyzes root causes of work environment issues; manages interventions and solutions in collaboration and cooperation with key stakeholders What you will need: MBA/ PGDM in HR or related field with 6-8 years of work experience required - previous HR experience and demonstrated experience interacting with COE's and business leaders is required 6+ years of increasingly responsible human resources experience preferred Demonstrated ability to manage complex employee relations/performance management matters Strong facilitation, consulting, relationship-building, influence, negotiation skills, and project management skills Demonstrated ability to build relationships and influence different groups Demonstrated execution ability Capability to interact with individuals at all levels within the organization Demonstrated conflict resolution skills Strong situational assessment and objective evaluation skills Travel Percentage: 10%
Posted 4 days ago
2.0 years
2 - 5 Lacs
Gurgaon
On-site
Position: Human Resources Manager Location: Sector 65, Gurugram, Haryana Industry: Real Estate Employment Type: Full-Time | Permanent Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM About White Collar Realty White Collar Realty is a well-established leader in the real estate sector, with a strong presence in both India and Dubai. We deliver transparent, reliable, and client-focused investment solutions for residential and commercial properties. Our mission is to cater to the evolving needs of today’s homebuyers and investors through personalized, high-impact advisory and support services. Role Overview We are looking for a proactive, experienced, and results-driven Human Resources Manager to lead and strengthen our HR operations. This role blends strategic leadership with hands-on execution, overseeing the complete employee lifecycle—from talent acquisition and onboarding to performance management, compliance, engagement, and retention. The ideal candidate will champion a high-performance, inclusive work culture that reflects our values and vision. Key ResponsibilitiesTalent Acquisition & Workforce Planning Oversee the entire recruitment process, including sourcing, screening, interviewing, and onboarding. Collaborate with department heads to forecast and fulfill staffing needs. Build and maintain a strong talent pipeline using free and paid job portals. Onboarding, Learning & Development Deliver an engaging and seamless onboarding experience for new hires. Design and implement training programs to build skills and ensure compliance. Align learning initiatives with career growth and business objectives. Employee Relations & Engagement Act as the primary point of contact for employee concerns and grievances. Promote a positive, collaborative, and inclusive work environment. Organize engagement activities to boost morale and team cohesion. Performance Management Implement structured performance evaluation processes. Assist in setting KPIs, tracking progress, and developing growth plans. Provide coaching and manage performance improvement plans when necessary. Compensation & Benefits Develop competitive salary structures and incentive programs. Manage benefits administration in line with company policies and labor laws. Compliance & Documentation Ensure compliance with HR policies and statutory requirements. Maintain accurate and confidential employee records. Policy Development & Implementation Draft, revise, and implement HR policies in accordance with legal standards. Communicate policies effectively across the organization. Health, Safety & Well-being Monitor workplace safety and regulatory compliance. Launch wellness initiatives to support employee health. Culture & Retention Lead recognition programs, wellness initiatives, and team-building activities. Implement retention strategies to reduce attrition and enhance satisfaction. Strategic HR Leadership Use HR analytics for data-driven decision-making. Drive organizational development and change management initiatives. Candidate Profile Preferred Gender: Female candidates are encouraged to apply. Experience: Minimum 2 years in core HR functions with expertise in recruitment and operations. Skills Required: Proficiency in sourcing talent via free job portals. Strong communication, interpersonal, and negotiation skills. Strategic thinking, organizational excellence, and attention to detail. Perks & Benefits Free shuttle service from the nearest metro station. Competitive salary based on qualifications and experience. Attractive performance-based incentives. Regular team outings, celebrations, and engagement activities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Paid sick time Paid time off Application Question(s): What is your total experience in HR and your notice period ? Where are you currently located and are you comfortable with gurugram location ? What is your current monthly in- hand salary ? What is your expected in-hand salary ? Are you comfortable with 6 days working ? Are you comfortable with 10am -7pm timings ? When can you come for F2F interview ? Work Location: In person
Posted 4 days ago
4.0 - 6.0 years
0 Lacs
Karnāl
On-site
Two Wheeler - North & EastKarnal Posted On 14 Mar 2025 End Date 14 Mar 2026 Required Experience 4 - 6 Years BASIC SECTION Job Level GB03 Job Title Deputy Area Manager - Two Wheeler - North & East, Sales, Sales Job Location Country India State HARYANA Region North City Karnal Location Name Karnal Tier Tier 3 Skills SKILL SKILLS AS PER JD Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.” Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management – 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; s and discusses with branch teams and ASSCs - takes inputs to make action plans clear; s projections, action plans and budgets with RSM, seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) Required Qualifications and Experience Education Graduation / MBA Experience & Skills Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience Demonstrated success & achievement orientation. Strong analytical skills to drive channel performance and drive profitability Strong bias for action & driving results in a high performance environment. People & Relationship Management skills Excellent Communication and Negotiation Skills Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
Posted 4 days ago
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