26564 Retention Jobs - Page 44

Job Title: Dental EV Executive (Fresher) Company: TechnocruitX Universal Services Pvt. Ltd. Website: www.technocruitx.com Location: B1/606, Westgate Business Bay, Sarkhej-Gandhinagar Highway, Near Jaguar Showroom, Makarba, Ahmedabad, Gujarat – 380051 Shift Timing: Night Shift – 6:30 PM to 3:30 AM (Work from Office) Working Days: Monday to Friday (5 Days/Week) Job Summary: We are hiring enthusiastic and confident freshers for the role of Dental EV Executive. This is a voice process position in the US healthcare domain, specifically focused on dental eligibility verification. Selected candidates will communicate with insurance providers and dental offices to verify and document patient insurance details. Key Responsibilities: ● Verify Patient Eligibility: Contact insurance providers (via phone or online portals) to confirm eligibility and benefits for dental services. ● Review Coverage Details: Assess coverage for procedures such as exams, cleanings, fillings, root canals, crowns, and orthodontics. Identify frequency limits, waiting periods, and exclusions. ● Confirm Patient Demographics: Ensure accuracy of patient information (name, DOB, insurance ID) and verify against insurance records. ● Document Benefit Information: Accurately record details like co-pays, deductibles, annual maximums, and remaining benefits. ● Communicate with Providers and Patients: Share verified information with dental offices to assist in treatment planning and cost estimation. ● Handle Pre-authorizations: Initiate or follow up on pre-authorization requests for specific procedures when required. ● Update Patient Records: Maintain up-to-date insurance and eligibility details in dental software systems (e.g., Dentrix, Eaglesoft, Open Dental). ● Coordinate with Billing Team: Provide verified insurance data to support accurate billing and reduce claim denials. ● Follow HIPAA Guidelines: Handle all patient information with confidentiality and in full compliance with HIPAA regulations. ● Daily Reporting: Maintain logs of daily verifications and submit timely reports to supervisors or team leads. Candidate Requirements: ● Comfortable with night shift work. ● Fluent in English with strong verbal and written communication skills. ● Confident, professional, and capable of handling client interactions. ● Quick learner with a proactive attitude and strong work ethic. Salary Structure: Training Period (First 3 Months): ● CTC: ₹23,000 per month ● Deductions: ○ ₹3,000/month as retention (accumulated and paid after 18 months of service) ○ ₹200/month for Professional Tax ● In-hand Salary: ₹19,800 per month Post-Training (After 3 Months): Based on performance and ability to manage responsibilities. ● CTC: ₹25,000 per month ● Deductions: ○ ₹3,000/month as retention ○ ₹200/month for Professional Tax ● In-hand Salary: ₹21,800 per month Note: The ₹3,000 monthly retention amount will be accumulated and paid in full after completion of 18 months of continuous service. No early withdrawal is allowed. Bond Policy (Mandatory): Selected candidates must sign a 1.5-year employment bond. Leaving the organization before completing the bond period will result in a breach of contract. Benefits: ● 5-day working week (Monday to Friday) ● Free dinner facility provided by the company daily ● Excellent opportunity to start a career in the US healthcare field ● Structured training and performance-based growth How to Apply: Interested candidates can apply at: Email: job@technocruitx.com Website: www.technocruitx.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Food provided Work Location: In person Speak with the employer +91 9081333150

The NEST School (An IB PYP School and Cambridge Lower Secondary Program) is looking for a dedicated and dynamic Admissions Manager and Parent Relationship for our Admissions Team. Would you like to nurture the minds of tomorrow? Would you like to be a part of a new paradigm in education? Welcome to The NEST School. Creating a new generation of self-actualized learners is our raison d'etre. If children are our future, then education is the key to their future. When education is shaped around them, and not the other way around, we are laying the foundation for a future/world where creativity, diversity and caring, independent-thinkers thrive. Responsibilities : Admissions Management Manage the complete admissions cycle, from inquiry to enrolment confirmation, ensuring a smooth and professional process. · Respond promptly and professionally to inquiries from prospective students, parents, and guardians, providing accurate information about our school's programs, admission requirements, and application procedures. · Schedule parent meetings based on inquiries and meet with them to give them a detailed understanding of our curriculum, offerings etc. Conduct interactions, assessments, and evaluations of prospective students. Ensure target driven aggressive conversions · Participate in recruitment events, including open houses, school fairs, and information sessions, both on and off-campus, to attract prospective students and promote our institution. Conduct campus tours, information sessions, and follow-ups with prospective families. Maintain updated and accurate records of leads, applications, and enrolments in the school’s ERP/admissions database. Collaborate with marketing to develop outreach initiatives and materials for student recruitment. Parent Relationship Management Build and maintain strong, trust-based relationships with parents to ensure high satisfaction and retention. Act as the primary point of contact for parent queries, feedback, and concerns, ensuring timely and effective resolution. Facilitate regular meetings and forums for parents to discuss issues, share ideas, and stay informed about school activities and developments in line with the school policies. Coordinate parent engagement events, orientation programs, and community-building activities. · Collect and analyse feedback from parents to identify areas for improvement in school-parent communication and engagement. · Work with school leadership to implement changes based on parent feedback and evaluate the effectiveness of engagement initiatives. Communication & Engagement Prepare and share timely communication with parents regarding school updates, policies, and events. Facilitate effective two-way communication between parents and relevant school departments. Ensure all interactions reflect the school’s ethos, values, and commitment to excellence. Data & Reporting Prepare regular admissions and retention reports for leadership review. Track and analyse parent feedback and enrolment trends to inform improvement strategies. Qualifications & Experience Bachelor’s degree; Master’s preferred (Marketing, Communications, Education, or related field). Minimum 5 years of experience in admissions, client relationship management, or school administration. Excellent communication and interpersonal skills. Strong organisational and problem-solving abilities. Experience in an international school or premium education setting preferred. Qualifications : A bachelor's degree in any stream or a related field. A master's degree is preferred. At least 4-5 years of experience in admissions, parent relationship, preferable in an International School setting or a related field is highly desirable. Familiarity with the IB and Cambridge educational systems, admission requirements, and enrolment procedures is highly desirable. Excellent interpersonal and communication skills, with the ability to engage and build rapport with diverse individuals and groups. A commitment to providing exceptional customer service to prospective students and their families. Flexibility to work occasional evenings and weekends for recruitment events and admissions-related activities.

The Academic Dean is responsible for the strategic leadership, development, and continuous improvement of academic programs, faculty performance, and student success initiatives. This role ensures compliance with regulatory requirements and maintains the academic integrity and excellence of the institution. Work Location : Dubai -UAE Key Responsibilities: Lead the development, review, and enhancement of academic curricula across departments. Ensure all academic programs meet accreditation, licensing, and quality assurance standards. Supervise and support department heads, faculty, and academic support staff. Monitor and analyze student performance data to drive continuous improvement. Implement innovative teaching methods and educational technologies. Oversee the academic calendar, scheduling, assessments, and student evaluations. Foster a student-centered learning environment focused on retention and outcomes. Collaborate with leadership on institutional strategy, policy-making, and growth planning. Represent the institution in audits, inspections, and external academic reviews. Promote professional development opportunities for faculty and academic staff. Qualifications & Requirements: Doctorate in engineering or a related academic field Minimum 7- 10 years of progressive experience in an academic leadership role Strong knowledge of accreditation standards, academic regulations, and institutional compliance. Demonstrated leadership in managing academic programs and multidisciplinary teams. Excellent communication, decision-making, and organizational skills. Experience in integrating digital learning tools and instructional innovation.

Your Key Responsibilities Manage and grow a portfolio of existing vessel clients, ensuring high client retention and satisfaction Develop and implement targeted account management plans to deepen relationships with key clients Proactively identify opportunities to cross-sell and up-sell additional classification services to existing clients Establish and cultivate relationships with decision-makers at target client organizations, including shipowners, operators, and managers Compete effectively to win new vessel classification business from new clients Collaborate cross-functionally with technical, operations, and marketing teams to deliver comprehensive solutions Analyze market trends, competitor activities, and client needs to inform strategic business development initiatives Support and oversee marketing and communication initiatives, including the coordination and follow-up of industry events, campaigns, and client engagement activities What We Expect From You A passion for the maritime sector and a solid understanding of classification, inspection, and certification services A proactive and client-oriented mindset with excellent negotiation and communication skills Strategic thinking combined with hands-on business development capabilities A collaborative spirit and ability to thrive in cross-functional, international environments Skills & Compentencies Education: Bachelor's degree in Marine Engineering, Naval Architecture, Maritime Business, or a related field. Experience: 6+ years of commercial or business development experience in the marine classification, ship management, or maritime services industry Existing relationships with vessel operators and shipowners in the region is highly desirable Fluency in English

Role overview We are seeking an accomplished leader to head our Gujarat operations with a strong focus on sales growth, client acquisition, and P&L management. This role will drive revenue generation, profitability, and regional market expansion while ensuring operational excellence. The State Head will play a pivotal role in helping the company grow its market value and achieve sustainable business results. Experience Preferred 15 to 20 Years of experience in overseeing and managing all aspects of facility management services across multiple sites. This includes strategic planning, service delivery, budgeting, team leadership, client relationship management, compliance, and driving operational excellence. About CLR CLR is an ISO 9001:2015 & OHSAS 18001-2007 certified company providing Facility Management, specialized FM services, Behavioral Science, and HR Solutions. With a workforce of over 25,000 employees, CLR is recognized for its consistent commitment to quality service and operational excellence across India. Role Description: 1. P&L and Business Leadership Lead overall business performance for the Gujarat region, with full accountability for revenue, profitability, and cost control. Develop and execute region-specific strategies aligned with organizational growth targets. Identify and capture new business opportunities to expand market share. 2. Client Retention & Account Farming Ensure strong relationships with key clients, acting as the senior escalation point and maintaining client satisfaction. Drive account farming by identifying opportunities to expand services within existing clients, improving wallet share and contract value. 3. Business Development & Market Expansion Collaborate with the business development team to acquire new clients and convert leads into long-term contracts. Support site due diligence, proposal creation, client presentations, and negotiations, especially for large or strategic deals in the Gujarat region. 4 . Service Excellence & Compliance Oversee high-quality service delivery across all sites, ensuring adherence to SLAs, SOPs, and statutory norms. Promote operational discipline, safety culture, and continuous improvement in service performance. 5.Team Management & Stakeholder Collaboration Lead and develop a regional team across operations, site management, and support functions. Coordinate with internal departments (HR, Finance, Procurement, etc.) and external vendors to enable smooth operations and people management. Educational Qualification Bachelor’s degree in Facility Management/ hotel management, Business Administration, Master’s degree (preferred). Minimum of 15 years of experience in facility management or any client centric service industry , with at least 5 years in a leadership role managing multiple sites or regions. Skills & Competencies Strong leadership and people management skills Deep knowledge of facility management operations, maintenance, soft and technical services Client-focused with strong problem-solving skills. Familiarity with regulatory compliance and industry standards (ISO, OSHA, etc.). Proficient in facility management systems and MS Office tools

We are looking to induct the Principal for our upcoming CBSE school project in Kompally, Hyderabad, Telangana. A leadership role in a start-up school, primarily responsible for strategic insight, school development, and ongoing operational management. You will represent the school, and work with the team at school, staff from the corporate office, and school management. The role demands your deputation at the school location, to ensure smooth day-to-day school operations. You will be responsible for the full day-to-day management of all aspects of the school, including but not limited to facility design, curriculum/academic program, staffing, retention, training, fee, policies, procedures, brand, marketing, vendor management, admissions, supplies & materials, statutory, affiliation, budgeting, sustainability, and finance. You will actively foster a culture of engagement with staff, parents and community, create a supportive work environment for all staff in the school and enable their career development, while you maintain a strong posture to enhance learning outcomes and increase enrolments. Ideal Candidature: Master’s Degree/Doctorate from a recognised University/Institute B.Ed./M.Ed. from a recognised University/Institute At least 5+ years’ of experience working as Founder Principal(CBSE). Made significant contributions in your previous leadership roles, preferably in a founding team member capacity. Must have worked in schools offering CBSE Curriculum. Prior experience in implementing experiential learning methodology Must have proven experience in setting up systems and processes Skills: Effective leadership and administrative skills. Excellent communication skills. Strong interpersonal skills Effective Counselling Skills Training in Special Education is highly desired Computer/technology proficiency

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com Role Overview As FP&A Manager based in Hyderabad, you will report to the SVP Finance and own financial planning & analysis for the global consolidated businesses. You’ll partner closely with accounting, tax, global finance, and cross-functional teams (Sales, Marketing, Product) to build budgets, forecasts, variance analysis, KPI tracking, and strategic decision support. Key Responsibilities 🔹 Financial Planning & Budgeting Lead the annual budgeting and periodic reforecasting cycle (quarterly or monthly). Build and maintain financial models, long-range planning, and scenario analyses. Consolidate segment‑level forecasts into company-wide P&L, balance sheets, and cash flow projections. 🔹 Management Reporting & Analysis Produce monthly / quarterly management reports, including variance analysis (actual vs. budget/forecast). Generate and monitor key business metrics (e.g. bookings, revenue churn, CAC, LTV). Present insights and actionable recommendations to senior leadership to drive performance. 🔹 Strategic Finance & Business Partnering Collaborate with GTM (sales, marketing), product, operations to assess ROI on growth initiatives. Support product & sales initiatives with financial insights and scenario planning. 🔹 Financial Systems & Process Improvement Drive adoption and improvement of financial systems (e.g. NetSuite, FloQast or equivalents). Identify automation opportunities and build dashboards in tools like Power BI, Tableau, Looker or Google Sheets. 🔹 Team Leadership & Collaboration Mentor junior FP&A team members; review their deliverables. Drive best‑practice roll‑out and ensure robust controls across FP&A and accounting. 🔹 Strategic Projects Support SVP Finance on Corporate Development and Investor Relations initiatives as the company prepares for additional fundraising rounds / IPO / M&A Partner with CEO Chief of Staff and COO Chief of Staff on strategic business initiatives Qualifications & Skills 5–8 years experience in FP&A, management reporting, financial modeling, ideally at a SaaS company or Big 4 / consulting firm. Solid expertise in US GAAP to Non-GAAP reporting and reconciliation, consolidation, corporate budgeting and variance analysis High proficiency in Excel and power user of ERP or financial systems (e.g. NetSuite; FloQast experience preferred). Experience in building dashboards or BI tools (Power BI, Tableau, Looker, Google Data Studio). Strong business acumen and strategic-thinking across functions. Excellent communication skills—able to distill complex financial insights for executive audiences. Team player with leadership potential and ability to work under deadlines. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Job Title: Sales & Marketing Head Role Overview The Sales & Marketing Head will lead the company’s revenue growth initiatives by building a strong sales pipeline, forging partnerships, and executing impactful marketing campaigns. The role demands a balance of strategic thinking and on-ground execution to position the company as the first choice for premium long-stay accommodation for students and working professionals. Key Responsibilities Sales Strategy & Execution Develop and implement sales strategies to achieve occupancy and revenue targets across all properties. Drive direct sales through B2C channels (students, working professionals) and B2B partnerships (colleges, corporates, relocation agencies, travel platforms). Build and manage a high-performance sales team with clear KPIs (occupancy %, cost of acquisition, conversion rates). Establish and maintain strong relationships with educational institutions, corporates, and channel partners. Conduct regular market mapping and competitor analysis to refine pricing and positioning strategies. Marketing Strategy & Brand Building Create a strong brand identity aligned with the company’s premium positioning. Develop integrated marketing campaigns across digital, offline, referral, and influencer channels. Oversee performance marketing (Google Ads, Facebook/Instagram Ads, SEO, SEM) to drive qualified leads. Plan and execute offline activations such as campus events, corporate tie-ups, and trade fairs. Implement referral programs and loyalty initiatives to increase retention and word-of-mouth marketing. Customer Experience & Insights Ensure sales and marketing efforts align with exceptional customer experience, from lead generation to post-stay feedback. Leverage customer insights and data analytics to improve targeting, conversion, and retention strategies. Budgeting & Reporting Prepare and manage the annual sales & marketing budget. Track, measure, and report performance against key metrics (Occupancy %, CPL, CAC, ROI). Present regular performance updates and market insights to leadership. Key Performance Indicators (KPIs) Occupancy Rate (%) Cost per Lead (CPL) & Customer Acquisition Cost (CAC) Conversion Rate (%) from leads to bookings Average Length of Stay & Retention Rate Brand Awareness Metrics & Digital Engagement Revenue per Available Room (RevPAR) Qualifications & Experience MBA or equivalent in Sales, Marketing, or related field. 8–12 years of experience in sales and marketing, preferably in hospitality, co-living, student housing, or real estate. Proven track record of achieving revenue and occupancy targets. Strong understanding of digital marketing, B2B sales, and brand positioning. Excellent leadership, negotiation, and relationship-building skills. Competencies Strategic Mindset – Ability to design long-term growth plans while managing immediate results. Execution Excellence – Hands-on approach to driving campaigns and closing deals. Data-Driven Decision Making – Comfortable using analytics to guide strategy. Customer-Centric – Deep empathy for the needs of students and working professionals. Collaboration – Works cross-functionally with operations, finance, and product teams.

Role description Position: HR Business Partner (HRBP) Location: Bangalore Department: Human Resources Reports To: Senior Director- HR Head (India) About the Role The HR Business Partner (HRBP) serves as a strategic advisor, aligning HR initiatives with business objectives to drive organizational success. This role partners with leadership to optimize talent management, employee engagement, and operational effectiveness while fostering a high-performance culture Top 4 Mandatory Skills: 12-15 years of experience Good pedigree- SCMHRD, XLRI, TISS Must have at least 5 years in IT services or consulting People management – 2-5 members atleast Key Responsibilities Strategic HR Leadership Partner with senior leaders to develop and execute HR strategies that support business goals Translate business needs into actionable HR plans (workforce planning, succession strategies) Analyze HR metrics (turnover, engagement, productivity) to guide decision-making Talent Management & Development Lead end-to-end talent processes: recruitment, onboarding, performance management, and career development Identify skill gaps and create upskilling/reskilling programs Drive succession planning and leadership pipeline development Employee Relations & Culture Serve as a trusted advisor on employee relations, conflict resolution, and policy interpretation Champion DEI initiatives and foster an inclusive workplace Conduct stay/exit interviews and implement retention strategies Performance & Organizational Effectiveness Guide managers on goal-setting, feedback, and performance improvement plans Support organizational design and change management initiatives Optimize HR processes to enhance efficiency and employee experience Compliance & Risk Management Ensure adherence to labor laws and company policies Mitigate HR-related risks through proactive audits and training Manage sensitive employee issues with discretion and legal compliance Qualifications & Skills Required: Bachelor’s degree in HR, Business, or related field (Master’s/MBA preferred) 12-15 years of progressive HR experience with 5+ years as an HRBP in an Analytics, Services/Consulting firm Expertise in employment law, talent management, and HR analytics Proven ability to influence executives and build cross-functional relationships Preferred: HR certification (SHRM-CP/SCP, PHR/SPHR)- Preferred Experience with HRIS (Workday, SAP, BambooHR) Industry-specific knowledge [e.g., tech, analytics] Why Join Us? Impact: Directly shape company culture and business outcomes Growth: Access to leadership development and career advancement Innovation: Work with cutting-edge HR tools and strategies

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

We are looking for a dynamic and driven Customer Relations Manager to manage and enhance our customer relationships. The ideal candidate will possess exceptional sales skills and a passion for providing a top-tier client experience. As the face of customer interactions, you will be responsible for nurturing client relationships, understanding their needs, and driving sales through excellent communication and service. Responsibilities: Build and maintain strong relationships with clients from initial inquiry through to post-service follow-up. Effectively communicate Weva’s photography and videography services to clients, matching their needs with our offerings. Handle inquiries, provide accurate information about services, and resolve customer concerns efficiently. Proactively identify opportunities to upsell and cross-sell services based on client requirements. Collaborate with the sales and creative teams to ensure seamless execution of client projects. Ensure high levels of client satisfaction and consistently meet or exceed sales targets. Maintain detailed records of client interactions, transactions, and feedback to assist with client retention and service improvements. Lead customer feedback initiatives to continually refine customer service strategies. Requirements: Proven sales experience, preferably in the photography or wedding industry. Exceptional communication and interpersonal skills. Strong organisational skills and the ability to manage multiple client relationships simultaneously. Ability to work in a fast-paced environment and handle customer queries with professionalism. Proficiency in CRM tools and customer service software is an added advantage. Only shortlisted candidates will be contacted for further assessment. We look forward to welcoming the right candidate to our team! Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Ability to commute/relocate: Cochin, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Sales: 2 years (Preferred) Language: English (Required) Work Location: In person

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

Roles and Responsibilities :- Strengthen Operational delivery to maximize Agency business/ Customer acquisition. Deliver Growth through revenue retention and generation initiatives Collaborate with Branch Operations Team to generate Customer Leads. Achieve target by Collaborating with Branch Operations team. Derive new initiative through the existing customer base / new untapped market to bring new sales. Leverage vectors to achieve targets. Manage Customer Parameters – Persistency for sales done through Manage Product mix as agreed from time to time. Track competition on products, structure, and initiatives Compliance – To ensure and function as per the guidelines laid down by Compliance Team Build sustainable relationships and trust with existing customers through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments. Ensure Segmented product-based campaigns Follows communication procedures, guidelines & policies Keep records of field Sales Calls and Home Visits Use appropriate solutions and up-selling methods Perform follow-ups to ensure customer satisfaction and query resolution/ Taking References Provide accurate, valid, and complete information by using the right methods/tools

About the Company: VMax Wellness is a dynamic health and wellness company dedicated to empowering individuals to live healthier lives. We offer personalized fitness and nutrition plans tailored to individual needs, delivered by a passionate team of experts. Our mission is to positively impact one million lives by combating lifestyle diseases and promoting overall well-being. Role Description: A Client Success Executive will be working full-time onsite at our Coimbatore office. Client Success Executive is responsible for ensuring the satisfaction and retention of our clients by providing exceptional service, managing escalations, and identifying opportunities for improvement. This role requires strong communication, listening, and problem-solving skills and the ability to work collaboratively with internal teams to support client needs. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and their satisfaction is prioritized. Escalation Management: Handle and resolve escalated client issues promptly and effectively, ensuring client satisfaction. Opportunity Identification: Identify opportunities for improvement within our services and proactively work to implement changes. SLA Adherence: Ensure all service level agreements are met, maintaining high standards of service delivery. Internal Collaboration: Work closely with internal teams to ensure seamless support and service delivery to clients. Reporting: Regularly report on client satisfaction, retention rates, and any areas of concern or opportunity. Key Requirements: Client Satisfaction Rate: Monitor and improve client satisfaction through surveys and feedback. Escalation Resolution Time: Ensure timely resolution of escalated issues, tracking and improving response times. Retention Rate: Work towards increasing client retention rates by addressing concerns and improving service delivery. SLA Compliance: Maintain a high level of SLA compliance, tracking and reporting on any deviations. Internal Collaboration Metrics: Measure the effectiveness of internal collaboration through feedback and team performance metrics. Revenue Growth: Contribute to revenue growth by identifying and implementing strategies to increase client engagement and satisfaction. Qualifications and Skills: A bachelor's degree in business administration, management, or a related field is optional, 1 to 3 years of experience in client success, customer service, or a similar role in the B2C sector, Freshers with relevant skills are encouraged to apply. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Proficiency in MS Office and client relationship management tools(Zoho, Fresh Desk). Experience in the fitness or wellness industry is a plus. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Customer support: 1 year (Required) Work Location: In person

Job Profile: Product Manager II – Growth & Consumer Experience Location: Bangalore, Karnataka (Onsite) Experience: 4–6 years in product management, with strong experience in B2C products and growth-led impact. About CREW CREW is an AI-powered Travel and Lifestyle concierge, built to let customers offload their life’s to-dos and get them done effortlessly. We are reimagining the experience of getting things done, from travel to gifting to errands - with no friction, 10x faster execution, and moments of delight that keep people coming back. This role will put you in the driver’s seat of how CREW grows: from first-time user to loyal member, by owning the consumer-facing product and growth levers end-to-end. Why this role matters CREW is in the exciting 0-to-1-to-scale phase. We have early PMF signals, but the next frontier is accelerating user growth, engagement, and retention while keeping the experience magical. You’ll be the PM who ensures CREW: Attracts the right customers. Activates them into their “aha moment” fast. Keeps them coming back with increasingly personalised and valuable experiences. This isn’t just growth hacking - it’s building a sustainable, scalable growth engine rooted in deep consumer understanding. What are we looking for? 4–6 years of product management experience, with at least 3 years in B2C products. Proven track record of driving measurable growth (activation, engagement, retention, or revenue). - Deep consumer empathy - you can understand motivations, anxieties, and triggers that drive behaviour. - Data-driven mindset - fluent in funnels, cohorts, A/B testing, and product analytics. - Experimentation DNA - you’re comfortable shipping quickly, learning fast, and iterating relentlessly. Exposure to AI-powered products or a strong interest in leveraging AI for personalisation and growth. Strong collaboration and storytelling skills to align teams around growth priorities. What will you get to do here? Shape the consumer growth strategy for a high-ambition, high-potential 0-to-1 product. Blend growth hacking speed with long-term platform thinking. Build features that directly influence how users discover, fall in love with, and stick with CREW. Collaborate with world-class peers across product, design, engineering, marketing, and AI. We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, colour, religion, sex, disability status, or any other characteristic protected by law.

Two Wheeler - South & WestNagpur Posted On 14 Aug 2025 End Date 14 Aug 2026 Required Experience 1 - 3 Years BASIC SECTION Job Level GB03 Job Title Manager - Two Wheeler - South & West, Sales, Sales Job Location Country India State MAHARASHTRA Region West City Nagpur Location Name Nagpur Tier Tier 1 Skills SKILL SKILLS AS PER JD Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.”First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job)•Achieving business numbers with the assigned line of channels (Basis location and market potential).•People Management (Off roll) – Hiring, Retention & Productivity.•Sales Governance through compliance of systems and processes.•Responsible for tracking, managing & controlling PDD requirement compliance•Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done.•Understanding of CRM – Salesforce.com.•Effectively engage with Credit, Operations & Risk teams.•To ensure TAT is maintained for case processing.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job)•Training of self and their team below.•Hiring right candidate.•Smooth onboarding to help settle the employee well in BFL.•Smooth onboarding of New Dealer/Partner with BFL•Retention of Off-roll staff5. DECISIONS(Key decisions taken by job holder at his/her end)•Hiring of Off roll staff•Approvals by coordinating with internal stake holders eg. Clearing cases•Lead allocation•Field activity planning and closure6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work•Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file.•Connect with HR department for hiring & retentionExternal Clients Roles you need to interact with outside the organization to enable success in your day to day work•Engaging with customer.•Mapping of market competition.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts)•From 45 to 70 Cases MOM (depending upon location and market potential)Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 9Number of Direct Reports: 5 to 9Number of Indirect Reports: NANumber of Outsourced employees: 5 to 9Number of locations: 1 to 4Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational Qualifications•Qualifications – Graduate / Post Graduate •Good command in excel is essential.•Work Experience – 1 to 3 years of relevant experience in managing team•Result oriented - Go getter attitude is must•Should have collaborative work style to engage with peers & colleagues across the company.•Excellent Team management & Interpersonal Skills.•Excellent command over communication skills.•Highly ambitious & self-motivated