Jobs
Interviews

26564 Retention Jobs - Page 42

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

2.0 years

0 - 0 Lacs

Mohali, Punjab

Remote

Job description App Growth Manager (2+ Years Experience) Company: iapp Technologies LLP Location: Phase 8B, Mohali, Punjab (On-site/WFH/Hybrid) Job Type: Full-time, 5 Days Working Experience Required: Minimum 2 Years in ASO/Digital Marketing/App Growth About iapp Technologies LLP Founded in 2012, iapp Technologies LLP has delivered innovative web & mobile solutions to 3,000+ global clients. With 80+ skilled professionals, we specialize in Web & Mobile App Development, SaaS, ERP, Blockchain, and emerging tech. We believe that people are the driving force of success. Join our growing team and help us scale apps to new heights through strategic growth initiatives. Role Overview We are seeking a data-driven and creative App Growth Manager to lead app store optimization (ASO) and app marketing strategies. You will be responsible for driving organic and paid user acquisition, improving app rankings, and increasing conversion rates across iOS and Android stores. The ideal candidate has hands-on experience in ASO tools, paid campaigns, influencer collaborations, and content-driven growth . You will work closely with developers, designers, and marketing teams to execute growth campaigns from concept to success. Key Responsibilities App Store Optimization (ASO) · Develop and implement strategies to improve app rankings on Google Play and Apple App Store. · Conduct keyword research, competitor analysis, and A/B testing for titles, descriptions, and creatives. · Optimize app store listings to maximize conversions and visibility. Paid User Acquisition & Marketing · Plan and manage Apple Search Ads, Google App Campaigns, and other app-focused paid channels. · Monitor ad performance and optimize budgets for best ROI. · Collaborate with influencers, PR teams, and content marketers to amplify reach. Analytics & Reporting · Track app performance metrics using ASO tools (Sensor Tower, App Annie, App Radar, Mobile Action, etc.). · Generate insights from data to guide growth strategies. · Present weekly and monthly performance reports to management. Cross-functional Collaboration · Work with development teams to plan and execute in-app events, features, and retention strategies. · Coordinate with the design team for engaging app creatives, screenshots, and promotional videos. Requirements (What You Must Bring to the Table) · Minimum 2 years of experience in ASO, app marketing, or digital growth roles. · Strong understanding of app store algorithms, trends, and ranking factors. · Hands-on experience with Apple Search Ads and Google Play Ads . · Familiarity with ASO tools like Sensor Tower, App Annie, Mobile Action, App Radar, etc. · Strong analytical and reporting skills with attention to detail. · Excellent communication and coordination abilities. · Experience with influencer marketing, PR campaigns, and content marketing is a plus. What We Offer · 5 Days Working – Enjoy work-life balance. · Creative Freedom – Bring your innovative growth ideas to life. · Career Growth – Opportunity to grow into Senior App Marketing & Strategy roles. · Cutting-Edge Tools – Access to premium ASO & analytics platforms. · Fun & Recognition – Celebrations, rewards, and team activities. Location iapp Technologies LLP Plot No. E276, Industrial Area, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160055 How to Apply If you are passionate about app marketing and scaling mobile products globally—we’d love to meet you! Send your resume to: iapptech.hr.manager@gmail.com bela.s@iapptechnologiesllp.com Call / WhatsApp: +91 6284479239 Job Type: Full-time Pay: ₹25,000.00 - ₹70,000.00 per month Work Location: In person

Posted 4 days ago

Apply

0 years

0 Lacs

Hisar, Haryana, India

On-site

Company Description Since 2019, Feedope Media has been a digital marketing and web development agency based in Hisar, Haryana. We provide digital marketing, web design, and development services to both domestic and international clients. Specializing in Enterprise Web Applications, Open Source PHP Web Frameworks, E-Commerce Custom Development, UI/UX, and CMS-based API Development, our expert team ensures quality results. We have launched over 157 websites, developed more than 9 mobile apps, and serve clients in over 13 countries, maintaining a 90% retention rate. Our skilled team of over 25 professionals offers 24/7 support, guaranteeing satisfaction in every project. Role Description This is a full-time, on-site role for a Web Designer located in Hisar. The Web Designer will be responsible for creating visually appealing and user-friendly web designs, developing graphics, ensuring responsive web design, and front-end development. Day-to-day tasks include designing wireframes, creating design prototypes, collaborating with developers, and ensuring high-quality visual standards. Qualifications Web Design and Responsive Web Design skills Graphic Design and Graphics skills Front-End Development skills Knowledge of design tools such as Adobe Creative Suite, Sketch, or Figma Proficient in HTML, CSS, and JavaScript, wordpress, shopfiy, php Excellent communication skills and ability to work in a team environment Bachelor's degree in Web Design, Graphic Design, Computer Science, or related field Experience in digital marketing and UI/UX design is a plus

Posted 4 days ago

Apply

0.0 - 5.0 years

0 - 0 Lacs

Noida Sector 16, Noida, Uttar Pradesh

On-site

Position Overview MIT University Sikkim is seeking a dynamic and experienced Registrar to oversee administrative operations, student data management, academic records, regulatory compliance, and coordination with government authorities. The role requires deep knowledge of UGC, AICTE, NAAC, and State Government guidelines along with hands-on experience in course approval processes for recognized university programs. Key Responsibilities Academic Records & Student Services Oversee student registration, enrollment, academic records, and graduation eligibility. Manage issuance of degrees, transcripts, and verifications. Maintain secure and accurate student data systems. University Administration Supervise general administration, office coordination, and official communication. Support admissions, examinations, stock management, and academic calendar planning. Organize convocations and maintain subject/class data. Data Reporting & Analytics Prepare enrollment, retention, and graduation reports. Submit accurate and timely data to UGC, AICTE, and government authorities. Provide statistical insights for planning and audits. Regulatory Compliance & Course Approvals Ensure complete documentation and compliance under UGC guidelines. Manage course approval processes with UGC, AICTE, and State bodies. Coordinate inspections, application submissions, and fee formalities. Liaise with government departments to maintain compliance. Institutional Governance Ensure compliance with UGC, AICTE, NAAC, PCI, BCI, MCI, and Sikkim Govt. norms. Maintain audit readiness and academic integrity. Lead statutory body functions (Academic Council, BoG, BoS, IQAC). Leadership & Coordination Manage Assistant Registrars, administrative staff, and data operators. Collaborate with faculty, academic heads, and university leadership. Ensure transparent processes and smooth communication flow. Skills & Competencies Strong knowledge of UGC/AICTE/NAAC regulations and workflows. Expertise in university documentation and compliance. Advanced data management, reporting, and auditing skills. Strong leadership, attention to detail, and communication abilities. Job Type: Full-time, Onsite Location: Melli, Sikkim Experience Required: Relevant university/educational administration experience. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Noida Sector 16, Noida, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Master's (Required) Experience: Registrar: 5 years (Required) Work Location: In person

Posted 4 days ago

Apply

0.0 years

0 Lacs

Mohali, Punjab

On-site

About AbhiFit Health Club At AbhiFit Health Club, we believe fitness is not just about working out — it’s about transforming lives. We provide a world-class training environment, personalized coaching, and a community-driven atmosphere to help our members achieve their health goals. We’re now looking for a Gym Manager who can lead our team, maintain high operational standards, and ensure our members have an exceptional experience every day. Key Responsibilities 1. Operations & Administration Oversee day-to-day operations of the gym, ensuring cleanliness, safety, and smooth functioning. Maintain equipment in top condition; coordinate repairs and servicing. Monitor member check-ins, renewals, and attendance records. Handle inventory, vendor relationships, and stock replenishment (supplements, towels, etc.). 2. Team Management Recruit, train, and supervise staff (trainers, front desk, housekeeping). Create staff schedules and manage leave requests. Conduct regular team meetings to align on goals, feedback, and service improvements. 3. Member Experience Ensure every member receives a welcoming and professional experience. Address and resolve member concerns promptly. Organize fitness challenges, workshops, and community events to boost engagement. 4. Sales & Marketing Support Support membership sales by conducting gym tours and explaining services. Collaborate with marketing for promotions, social media updates, and events. Track and report monthly sales, renewals, and retention rates. 5. Compliance & Standards Ensure adherence to all safety, health, and hygiene protocols. Maintain compliance with local regulations and industry best practices. Job Type: Full-time Pay: From ₹15,000.00 per month Location: Derabassi, Mohali, Punjab (Required) Work Location: In person Application Deadline: 24/08/2025 Expected Start Date: 01/09/2025

Posted 4 days ago

Apply

15.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: IT Delivery Manager - Offshore Delivery Center (ODC) Company Overview: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY Technology, we understand that technology is the key to unlocking our clients’ potential and creating lasting value through innovation. We’re building a better working world by providing EY and our clients the products, services, support & insights to win in the market. We create value by helping clients solve complex business problems through differentiated technological solutions. We innovate in how we deliver products and support to the enterprise to enable our success. The Selected Candidate: As IT Delivery Manager for ODC, you will be responsible for orchestrating and overseeing the IT setup, operation, and management of Offshore Delivery Centers. You will ensure that technologies in ODC’s operate efficiently, meet client requirements, and maintain high standards of security, quality, and service delivery. Leads the leads the consulting, design and delivery of ODC IT Infrastructure Is accountable for operations and support for all technology components leveraged by the ODC’s Drive best practices for data security, privacy, and integrity Ensure the reliability and efficiency of IT infrastructure Works with other departments across the business to help define and deliver business value, as well as interfacing and communicating with program teams, management and stakeholders to deliver niche and complex ODC projects Your Key Responsibilities Include: Manage the IT lifecycle of ODCs, including presales technology conversations, build, operations, end-of-life management, and decommissioning. Coordinate with cross-functional teams to ensure seamless project execution and ODC operations. Monitor ODC performance, identifying and addressing any issues or risks. Manage incident, problem, change, and release processes in alignment with ODC best practices. Communicate regularly with clients to provide updates and gather feedback. Ensure that all ODC related IT deliverables meet quality standards and client expectations. Manage ODC IT resources, including internal resources and external vendors. Oversee the implementation of security measures and quality assurance mechanisms in ODCs. Ensure compliance with service level agreements (SLAs), KPIs, contractual obligations, and governance protocols. Develop and maintain project plans, schedules, and budgets for ODC setup and operations. Implement and maintain quality assurance processes to deliver high-quality solutions. Define, deploy, continuously evaluate, and improve delivery processes. Accountable for oversight of any third party deliverables and service Client Engagement Act as the primary point of contact for clients, managing relationships and ensuring client satisfaction. Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Conduct regular service reviews and governance meetings Build and maintain strong client relationships to ensure satisfaction and retention Continuous Improvement Identify and implement service optimization opportunities Drive automation, standardization, and best practices across engagements Monitor service trends and proactively address recurring issues Drive continuous improvement initiatives to enhance operational efficiency. Financial & Contract Management Track and report on service delivery budgets, forecasts, and actuals Manage vendors, support contract renewals, scope changes and commercial discussions Operations and Monitoring Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Anchor client calls specific to ODC IT ops Lead audit and compliance specific to IT security, IT ops and compliances Implement and manage monitoring tools to ensure continuous availability and performance of IT services. Lead the response to operational incidents, ensuring timely resolution. Continuously monitor and optimize system performance. Plan and manage the capacity of IT resources. Generate and present regular reports on operational performance. Ensure compliance with relevant regulations and standards. Manage relationships with third-party vendors and service providers. Oversee the implementation of changes to IT systems and services. Skills and Attributes for Success: Deep understanding of service-level agreements (SLAs), governance, and compliance requirements. Project Management Expertise – Strong skills in planning, execution, and monitoring of transition activities. Governance & Compliance Knowledge – Understanding of regulatory requirements, service level agreements (SLAs), OLAs Stakeholder Management – Ability to coordinate and communicate effectively with internal teams and Business stakeholders Ability to analyse risk management frameworks and proactively mitigate operational risks. Ability to manage stakeholder expectations and bridge gaps between client teams and Support teams Capable of effectively managing and adapting in real-time to handle last-minute requests and escalations. Required Technical Skills Expertise in IT Service Management (ITSM) frameworks such as ITIL. Strong understanding of IT infrastructure, software development, and ODC specific networking (VPNs, MPLS, SD WAN etc) and delivery methodologies. Prior experience in setup/operation of ODC’s Understanding COR, DCCR, VDO Deep understanding of IT Networking, Cloud and various types of VPN solutions Education: Bachelor’s degree in Computer Science, Information Technology or any related field. ITIL Intermediate certification What We Look For Strong analytical skills and problem-solving ability A self-starter, independent-thinker, curious and creative person with ambition and passion Demonstrated leadership skills with the ability to motivate and manage teams. Excellent inter-personal, communication, collaboration, and presentation skills Strong analytical and problem-solving skills. Excellent organizational and time management skills. Ability to adapt to changing business environments. Customer focused Positive and constructive minded Takes responsibility for continuous self-learning Takes the lead and makes decisions in critical times and tough circumstances Attention to detail High levels of integrity and honesty Experience: Overall, 15+ years of experience in IT Infrastructure Operations and Management, with proven experience as a Delivery Manager or in a similar role, preferably with experience in setting up ODCs. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 4 days ago

Apply

12.0 years

0 Lacs

Pune, Maharashtra, India

On-site

eClerx is looking to hire an experienced professional with over 12 years of experience. As part of the Voice/Chat process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. Candidate will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organisational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, candidate must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. Candidate must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Please Note : The candidates who are eligible for this role will receive the response. Someone who is working as an Operations Manager with relevant experience in telecom industry would add an advantage in this hiring. Minimum Qualifications Overall experience of 12+ years and should be a graduate or post graduate in any specialisation

Posted 4 days ago

Apply

15.0 years

0 Lacs

Kochi, Kerala, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: IT Delivery Manager - Offshore Delivery Center (ODC) Company Overview: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY Technology, we understand that technology is the key to unlocking our clients’ potential and creating lasting value through innovation. We’re building a better working world by providing EY and our clients the products, services, support & insights to win in the market. We create value by helping clients solve complex business problems through differentiated technological solutions. We innovate in how we deliver products and support to the enterprise to enable our success. The Selected Candidate: As IT Delivery Manager for ODC, you will be responsible for orchestrating and overseeing the IT setup, operation, and management of Offshore Delivery Centers. You will ensure that technologies in ODC’s operate efficiently, meet client requirements, and maintain high standards of security, quality, and service delivery. Leads the leads the consulting, design and delivery of ODC IT Infrastructure Is accountable for operations and support for all technology components leveraged by the ODC’s Drive best practices for data security, privacy, and integrity Ensure the reliability and efficiency of IT infrastructure Works with other departments across the business to help define and deliver business value, as well as interfacing and communicating with program teams, management and stakeholders to deliver niche and complex ODC projects Your Key Responsibilities Include: Manage the IT lifecycle of ODCs, including presales technology conversations, build, operations, end-of-life management, and decommissioning. Coordinate with cross-functional teams to ensure seamless project execution and ODC operations. Monitor ODC performance, identifying and addressing any issues or risks. Manage incident, problem, change, and release processes in alignment with ODC best practices. Communicate regularly with clients to provide updates and gather feedback. Ensure that all ODC related IT deliverables meet quality standards and client expectations. Manage ODC IT resources, including internal resources and external vendors. Oversee the implementation of security measures and quality assurance mechanisms in ODCs. Ensure compliance with service level agreements (SLAs), KPIs, contractual obligations, and governance protocols. Develop and maintain project plans, schedules, and budgets for ODC setup and operations. Implement and maintain quality assurance processes to deliver high-quality solutions. Define, deploy, continuously evaluate, and improve delivery processes. Accountable for oversight of any third party deliverables and service Client Engagement Act as the primary point of contact for clients, managing relationships and ensuring client satisfaction. Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Conduct regular service reviews and governance meetings Build and maintain strong client relationships to ensure satisfaction and retention Continuous Improvement Identify and implement service optimization opportunities Drive automation, standardization, and best practices across engagements Monitor service trends and proactively address recurring issues Drive continuous improvement initiatives to enhance operational efficiency. Financial & Contract Management Track and report on service delivery budgets, forecasts, and actuals Manage vendors, support contract renewals, scope changes and commercial discussions Operations and Monitoring Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Anchor client calls specific to ODC IT ops Lead audit and compliance specific to IT security, IT ops and compliances Implement and manage monitoring tools to ensure continuous availability and performance of IT services. Lead the response to operational incidents, ensuring timely resolution. Continuously monitor and optimize system performance. Plan and manage the capacity of IT resources. Generate and present regular reports on operational performance. Ensure compliance with relevant regulations and standards. Manage relationships with third-party vendors and service providers. Oversee the implementation of changes to IT systems and services. Skills and Attributes for Success: Deep understanding of service-level agreements (SLAs), governance, and compliance requirements. Project Management Expertise – Strong skills in planning, execution, and monitoring of transition activities. Governance & Compliance Knowledge – Understanding of regulatory requirements, service level agreements (SLAs), OLAs Stakeholder Management – Ability to coordinate and communicate effectively with internal teams and Business stakeholders Ability to analyse risk management frameworks and proactively mitigate operational risks. Ability to manage stakeholder expectations and bridge gaps between client teams and Support teams Capable of effectively managing and adapting in real-time to handle last-minute requests and escalations. Required Technical Skills Expertise in IT Service Management (ITSM) frameworks such as ITIL. Strong understanding of IT infrastructure, software development, and ODC specific networking (VPNs, MPLS, SD WAN etc) and delivery methodologies. Prior experience in setup/operation of ODC’s Understanding COR, DCCR, VDO Deep understanding of IT Networking, Cloud and various types of VPN solutions Education: Bachelor’s degree in Computer Science, Information Technology or any related field. ITIL Intermediate certification What We Look For Strong analytical skills and problem-solving ability A self-starter, independent-thinker, curious and creative person with ambition and passion Demonstrated leadership skills with the ability to motivate and manage teams. Excellent inter-personal, communication, collaboration, and presentation skills Strong analytical and problem-solving skills. Excellent organizational and time management skills. Ability to adapt to changing business environments. Customer focused Positive and constructive minded Takes responsibility for continuous self-learning Takes the lead and makes decisions in critical times and tough circumstances Attention to detail High levels of integrity and honesty Experience: Overall, 15+ years of experience in IT Infrastructure Operations and Management, with proven experience as a Delivery Manager or in a similar role, preferably with experience in setting up ODCs. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 4 days ago

Apply

0 years

0 Lacs

Indore, Madhya Pradesh, India

On-site

Department: Operations / Project Management Location: Indore Reporting To: Chief Operating Officer (COO) / Head of Operations Key Responsibilities: Project Planning & Order Management Keep the list of upcoming and confirmed projects updated, always planning at least three months ahead. Coordinate with the sales team to confirm new projects and ensure all required information is documented. Ensure that billing is done on time and accurately, in line with the monthly and yearly revenue goals. Prepare and manage monthly and yearly plans for expected billing and income. Collaborate with project managers and team leads to keep the project workflow and progress tracking systems up to date. Resource Planning & Budgeting Assess execution needs to determine manpower and resource requirements based on existing capacity and expected order inflow. Collaborate with HR for recruitment follow-ups in line with execution planning. Conduct weekly/monthly manpower planning vs. actual analysis, identifying deltas and proposing corrective actions. Project Execution & Coordination Lead and facilitate internal execution meetings, ensuring alignment across departments. Collaborate with Project Managers (PMs) to gather project assets, ensure approvals, and support invoicing. Maintain close coordination with leads and creative teams to ensure timely, high-quality delivery. Monitor internal processes, sheet updates, and system adherence across project teams. System & Process Adherence Ensure adherence to Blacksof's ERP and other data management systems. Regularly review analytics to track execution efficiency, invoicing performance, and resource utilization. Drive process optimization initiatives and ensure team-wide adherence to SOPs and best practices. Brand Consulting Awareness Develop and apply an understanding of Blacksof’s Gold Standard in branding (copy, design, strategy, etc.). Enhance branding knowledge and demonstrate the ability to communicate and convince internally. Stay abreast of trends and updates in the branding and design consulting space. Performance & Culture Building Monitor customer satisfaction indices and ensure a customer retention rate above 60%. Ensure all execution aligns with Blacksof’s values. Encourage a culture of trust, collaboration, feedback, emotional intelligence, diversity, and work-life balance. Embrace and drive continuous learning, innovation, and risk consciousness within the execution team. Required Skills & Competencies: Excellent analytical, budgeting, and planning abilities Strong project management and coordination skills Proficient in Google Workspace. Knowledge of Data Analytics is a plus. Effective communication, presentation, and interpersonal skills Ability to lead cross-functional collaboration and meetings High degree of self-control, accountability, and long-term thinking Understanding of branding and consulting mindsets Qualifications: B.Tech in CS, IT, Mechanical Engineering/BSc. MBA in Operations or Marketing Management. Prior experience in project planning, execution, or operations is a plus. Certification in project management tools or methodologies (PMP, Agile, etc.) is a plus

Posted 4 days ago

Apply

15.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: IT Delivery Manager - Offshore Delivery Center (ODC) Company Overview: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY Technology, we understand that technology is the key to unlocking our clients’ potential and creating lasting value through innovation. We’re building a better working world by providing EY and our clients the products, services, support & insights to win in the market. We create value by helping clients solve complex business problems through differentiated technological solutions. We innovate in how we deliver products and support to the enterprise to enable our success. The Selected Candidate: As IT Delivery Manager for ODC, you will be responsible for orchestrating and overseeing the IT setup, operation, and management of Offshore Delivery Centers. You will ensure that technologies in ODC’s operate efficiently, meet client requirements, and maintain high standards of security, quality, and service delivery. Leads the leads the consulting, design and delivery of ODC IT Infrastructure Is accountable for operations and support for all technology components leveraged by the ODC’s Drive best practices for data security, privacy, and integrity Ensure the reliability and efficiency of IT infrastructure Works with other departments across the business to help define and deliver business value, as well as interfacing and communicating with program teams, management and stakeholders to deliver niche and complex ODC projects Your Key Responsibilities Include: Manage the IT lifecycle of ODCs, including presales technology conversations, build, operations, end-of-life management, and decommissioning. Coordinate with cross-functional teams to ensure seamless project execution and ODC operations. Monitor ODC performance, identifying and addressing any issues or risks. Manage incident, problem, change, and release processes in alignment with ODC best practices. Communicate regularly with clients to provide updates and gather feedback. Ensure that all ODC related IT deliverables meet quality standards and client expectations. Manage ODC IT resources, including internal resources and external vendors. Oversee the implementation of security measures and quality assurance mechanisms in ODCs. Ensure compliance with service level agreements (SLAs), KPIs, contractual obligations, and governance protocols. Develop and maintain project plans, schedules, and budgets for ODC setup and operations. Implement and maintain quality assurance processes to deliver high-quality solutions. Define, deploy, continuously evaluate, and improve delivery processes. Accountable for oversight of any third party deliverables and service Client Engagement Act as the primary point of contact for clients, managing relationships and ensuring client satisfaction. Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Conduct regular service reviews and governance meetings Build and maintain strong client relationships to ensure satisfaction and retention Continuous Improvement Identify and implement service optimization opportunities Drive automation, standardization, and best practices across engagements Monitor service trends and proactively address recurring issues Drive continuous improvement initiatives to enhance operational efficiency. Financial & Contract Management Track and report on service delivery budgets, forecasts, and actuals Manage vendors, support contract renewals, scope changes and commercial discussions Operations and Monitoring Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Anchor client calls specific to ODC IT ops Lead audit and compliance specific to IT security, IT ops and compliances Implement and manage monitoring tools to ensure continuous availability and performance of IT services. Lead the response to operational incidents, ensuring timely resolution. Continuously monitor and optimize system performance. Plan and manage the capacity of IT resources. Generate and present regular reports on operational performance. Ensure compliance with relevant regulations and standards. Manage relationships with third-party vendors and service providers. Oversee the implementation of changes to IT systems and services. Skills and Attributes for Success: Deep understanding of service-level agreements (SLAs), governance, and compliance requirements. Project Management Expertise – Strong skills in planning, execution, and monitoring of transition activities. Governance & Compliance Knowledge – Understanding of regulatory requirements, service level agreements (SLAs), OLAs Stakeholder Management – Ability to coordinate and communicate effectively with internal teams and Business stakeholders Ability to analyse risk management frameworks and proactively mitigate operational risks. Ability to manage stakeholder expectations and bridge gaps between client teams and Support teams Capable of effectively managing and adapting in real-time to handle last-minute requests and escalations. Required Technical Skills Expertise in IT Service Management (ITSM) frameworks such as ITIL. Strong understanding of IT infrastructure, software development, and ODC specific networking (VPNs, MPLS, SD WAN etc) and delivery methodologies. Prior experience in setup/operation of ODC’s Understanding COR, DCCR, VDO Deep understanding of IT Networking, Cloud and various types of VPN solutions Education: Bachelor’s degree in Computer Science, Information Technology or any related field. ITIL Intermediate certification What We Look For Strong analytical skills and problem-solving ability A self-starter, independent-thinker, curious and creative person with ambition and passion Demonstrated leadership skills with the ability to motivate and manage teams. Excellent inter-personal, communication, collaboration, and presentation skills Strong analytical and problem-solving skills. Excellent organizational and time management skills. Ability to adapt to changing business environments. Customer focused Positive and constructive minded Takes responsibility for continuous self-learning Takes the lead and makes decisions in critical times and tough circumstances Attention to detail High levels of integrity and honesty Experience: Overall, 15+ years of experience in IT Infrastructure Operations and Management, with proven experience as a Delivery Manager or in a similar role, preferably with experience in setting up ODCs. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 4 days ago

Apply

0.0 years

0 - 0 Lacs

Makarba, Ahmedabad, Gujarat

On-site

Job Title: Dental EV Executive (Fresher) Company: TechnocruitX Universal Services Pvt. Ltd. Website: www.technocruitx.com Location: B1/606, Westgate Business Bay, Sarkhej-Gandhinagar Highway, Near Jaguar Showroom, Makarba, Ahmedabad, Gujarat – 380051 Shift Timing: Night Shift – 6:30 PM to 3:30 AM (Work from Office) Working Days: Monday to Friday (5 Days/Week) Job Summary: We are hiring enthusiastic and confident freshers for the role of Dental EV Executive. This is a voice process position in the US healthcare domain, specifically focused on dental eligibility verification. Selected candidates will communicate with insurance providers and dental offices to verify and document patient insurance details. Key Responsibilities: ● Verify Patient Eligibility: Contact insurance providers (via phone or online portals) to confirm eligibility and benefits for dental services. ● Review Coverage Details: Assess coverage for procedures such as exams, cleanings, fillings, root canals, crowns, and orthodontics. Identify frequency limits, waiting periods, and exclusions. ● Confirm Patient Demographics: Ensure accuracy of patient information (name, DOB, insurance ID) and verify against insurance records. ● Document Benefit Information: Accurately record details like co-pays, deductibles, annual maximums, and remaining benefits. ● Communicate with Providers and Patients: Share verified information with dental offices to assist in treatment planning and cost estimation. ● Handle Pre-authorizations: Initiate or follow up on pre-authorization requests for specific procedures when required. ● Update Patient Records: Maintain up-to-date insurance and eligibility details in dental software systems (e.g., Dentrix, Eaglesoft, Open Dental). ● Coordinate with Billing Team: Provide verified insurance data to support accurate billing and reduce claim denials. ● Follow HIPAA Guidelines: Handle all patient information with confidentiality and in full compliance with HIPAA regulations. ● Daily Reporting: Maintain logs of daily verifications and submit timely reports to supervisors or team leads. Candidate Requirements: ● Comfortable with night shift work. ● Fluent in English with strong verbal and written communication skills. ● Confident, professional, and capable of handling client interactions. ● Quick learner with a proactive attitude and strong work ethic. Salary Structure: Training Period (First 3 Months): ● CTC: ₹23,000 per month ● Deductions: ○ ₹3,000/month as retention (accumulated and paid after 18 months of service) ○ ₹200/month for Professional Tax ● In-hand Salary: ₹19,800 per month Post-Training (After 3 Months): Based on performance and ability to manage responsibilities. ● CTC: ₹25,000 per month ● Deductions: ○ ₹3,000/month as retention ○ ₹200/month for Professional Tax ● In-hand Salary: ₹21,800 per month Note: The ₹3,000 monthly retention amount will be accumulated and paid in full after completion of 18 months of continuous service. No early withdrawal is allowed. Bond Policy (Mandatory): Selected candidates must sign a 1.5-year employment bond. Leaving the organization before completing the bond period will result in a breach of contract. Benefits: ● 5-day working week (Monday to Friday) ● Free dinner facility provided by the company daily ● Excellent opportunity to start a career in the US healthcare field ● Structured training and performance-based growth How to Apply: Interested candidates can apply at: Email: job@technocruitx.com Website: www.technocruitx.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Food provided Work Location: In person Speak with the employer +91 90813 33150

Posted 4 days ago

Apply

0 years

0 Lacs

South Delhi, Delhi, India

On-site

Join the movement at ATHLETIFREAK , a premium athleisure brand that’s redefining how India shops sport, style, and substance. We’re looking for a sharp, driven CRM Executive who will also work closely with our CEO & COO as their Executive Assistant . What you'll do: 📍 Build and execute customer journeys & loyalty programs 📍 Help drive retention and engagement using CRM tools 📍 Assist leadership with day-to-day coordination, follow-ups, and execution 📍 Work at the intersection of tech, retail, and brand Who you are: ✅ Fluent in spoken & written English — this is non-negotiable ✅ Highly organised, proactive, and hungry to learn ✅ Comfortable being a right hand to the leadership team Why Athletifreak? We’re not just another apparel company. We’re a movement — built on performance, culture, and community. Backed by an A-list team, launching soon. 📍 Role based in Delhi NCR

Posted 4 days ago

Apply

15.0 years

0 Lacs

Gurugram, Haryana, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: IT Delivery Manager - Offshore Delivery Center (ODC) Company Overview: At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY Technology, we understand that technology is the key to unlocking our clients’ potential and creating lasting value through innovation. We’re building a better working world by providing EY and our clients the products, services, support & insights to win in the market. We create value by helping clients solve complex business problems through differentiated technological solutions. We innovate in how we deliver products and support to the enterprise to enable our success. The Selected Candidate: As IT Delivery Manager for ODC, you will be responsible for orchestrating and overseeing the IT setup, operation, and management of Offshore Delivery Centers. You will ensure that technologies in ODC’s operate efficiently, meet client requirements, and maintain high standards of security, quality, and service delivery. Leads the leads the consulting, design and delivery of ODC IT Infrastructure Is accountable for operations and support for all technology components leveraged by the ODC’s Drive best practices for data security, privacy, and integrity Ensure the reliability and efficiency of IT infrastructure Works with other departments across the business to help define and deliver business value, as well as interfacing and communicating with program teams, management and stakeholders to deliver niche and complex ODC projects Your Key Responsibilities Include: Manage the IT lifecycle of ODCs, including presales technology conversations, build, operations, end-of-life management, and decommissioning. Coordinate with cross-functional teams to ensure seamless project execution and ODC operations. Monitor ODC performance, identifying and addressing any issues or risks. Manage incident, problem, change, and release processes in alignment with ODC best practices. Communicate regularly with clients to provide updates and gather feedback. Ensure that all ODC related IT deliverables meet quality standards and client expectations. Manage ODC IT resources, including internal resources and external vendors. Oversee the implementation of security measures and quality assurance mechanisms in ODCs. Ensure compliance with service level agreements (SLAs), KPIs, contractual obligations, and governance protocols. Develop and maintain project plans, schedules, and budgets for ODC setup and operations. Implement and maintain quality assurance processes to deliver high-quality solutions. Define, deploy, continuously evaluate, and improve delivery processes. Accountable for oversight of any third party deliverables and service Client Engagement Act as the primary point of contact for clients, managing relationships and ensuring client satisfaction. Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Conduct regular service reviews and governance meetings Build and maintain strong client relationships to ensure satisfaction and retention Continuous Improvement Identify and implement service optimization opportunities Drive automation, standardization, and best practices across engagements Monitor service trends and proactively address recurring issues Drive continuous improvement initiatives to enhance operational efficiency. Financial & Contract Management Track and report on service delivery budgets, forecasts, and actuals Manage vendors, support contract renewals, scope changes and commercial discussions Operations and Monitoring Single point of contact for client and account leadership team with respect to all ODC IT ops/compliance Anchor client calls specific to ODC IT ops Lead audit and compliance specific to IT security, IT ops and compliances Implement and manage monitoring tools to ensure continuous availability and performance of IT services. Lead the response to operational incidents, ensuring timely resolution. Continuously monitor and optimize system performance. Plan and manage the capacity of IT resources. Generate and present regular reports on operational performance. Ensure compliance with relevant regulations and standards. Manage relationships with third-party vendors and service providers. Oversee the implementation of changes to IT systems and services. Skills and Attributes for Success: Deep understanding of service-level agreements (SLAs), governance, and compliance requirements. Project Management Expertise – Strong skills in planning, execution, and monitoring of transition activities. Governance & Compliance Knowledge – Understanding of regulatory requirements, service level agreements (SLAs), OLAs Stakeholder Management – Ability to coordinate and communicate effectively with internal teams and Business stakeholders Ability to analyse risk management frameworks and proactively mitigate operational risks. Ability to manage stakeholder expectations and bridge gaps between client teams and Support teams Capable of effectively managing and adapting in real-time to handle last-minute requests and escalations. Required Technical Skills Expertise in IT Service Management (ITSM) frameworks such as ITIL. Strong understanding of IT infrastructure, software development, and ODC specific networking (VPNs, MPLS, SD WAN etc) and delivery methodologies. Prior experience in setup/operation of ODC’s Understanding COR, DCCR, VDO Deep understanding of IT Networking, Cloud and various types of VPN solutions Education: Bachelor’s degree in Computer Science, Information Technology or any related field. ITIL Intermediate certification What We Look For Strong analytical skills and problem-solving ability A self-starter, independent-thinker, curious and creative person with ambition and passion Demonstrated leadership skills with the ability to motivate and manage teams. Excellent inter-personal, communication, collaboration, and presentation skills Strong analytical and problem-solving skills. Excellent organizational and time management skills. Ability to adapt to changing business environments. Customer focused Positive and constructive minded Takes responsibility for continuous self-learning Takes the lead and makes decisions in critical times and tough circumstances Attention to detail High levels of integrity and honesty Experience: Overall, 15+ years of experience in IT Infrastructure Operations and Management, with proven experience as a Delivery Manager or in a similar role, preferably with experience in setting up ODCs. What Working At EY Offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Posted 4 days ago

Apply

3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

About Us Recytronics Waste Solutions LLP is an e-waste recycler and sustainability-focused enterprise specializing in e-waste management, circular economy solutions, and resource recovery. We work with corporates, institutions, and communities to promote awareness, ensure compliance, and implement responsible waste management practices. Role Overview You will drive business growth by identifying opportunities, building relationships, and promoting Recytronics’ e-waste recycling and compliance solutions. The role involves lead generation, client acquisition, sales growth, and brand promotion. Key Responsibilities • Generate leads through research and networking. • Acquire and manage clients in corporate, industrial, and institutional sectors. • Achieve sales targets and prepare proposals/agreements. • Represent the company at industry events and sustainability forums. • Ensure services meet environmental compliance standards. • Maintain accurate sales records and submit regular progress reports. KPIs • New clients acquired per month • Sales target achievement • Client retention rate • Event participation • Lead-to-sale conversion rate Qualifications • Bachelor’s degree in Business, Marketing, Environmental Science, or related field. • 0–3 years’ experience in sales/business development (preferably in sustainability). • Strong communication, negotiation, and presentation skills. • Knowledge of e-waste regulations (preferred). • Self-motivated, target-driven, and able to work independently.

Posted 4 days ago

Apply

4.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job role - HR Generalist Experience - Min 4 years Location - Kandivali / Mira Road Salary - As per Industry (4L PA - 4.80LPA ) Working - 6 Days (2 & 4 sat off ) Employee Relations: Foster positive employee relations through effective communication and conflict resolution. Bridge management and Employee relations. Address employee demands, grievances and concerns promptly and professionally. Promote a positive work culture and organizational environment. Recruitment and Selection: Manage the end-to-end recruitment process from job requisition to onboarding. Develop job descriptions, advertise vacancies, and source candidates through various channels. Conduct interviews, assess candidates, and facilitate selection decisions. Assist in the preparation of job offers and issue employment letters . Onboarding and Training: Coordinate and conduct new employee onboarding programs to ensure smooth integration. Facilitate training and development initiatives to enhance employee skills and performance. Collaborate with manager / TL to identify training needs and organize training programs. Suggest required training programs to be conducted with the management. HR Operations and Administration: Administer HR policies, procedures, and programs effectively. Ensure policies are communicated effectively and consistently applied across the organization. Update policies as necessary to align with legal requirements and organizational needs. Maintain accurate employee records and ensure compliance with legal requirements. Prepare reports and documentation as required for audits and compliance reviews. Approving budget with the management for any HR activity/ hiring. Issuing offer letters, Appointment letters, and Experience letters on time. Compensation and Benefits Administration: Administer compensation and benefits programs, including payroll processing. Ensure accuracy and fairness in salary and benefit administration. Conduct salary surveys and benchmarking to maintain competitiveness. Evaluate and recommend improvements to benefit offerings based on employee needs and market trends. Performance Management: Implement and manage performance appraisal systems. Provide guidance and support to managers and employees on performance feedback and development. Facilitate goal-setting and performance improvement initiatives. Organize quarterly and annual employee performance reviews Coordinate and facilitate the performance review process. Ensure timely completion of performance evaluations and documentation. Provide support to managers and employees in setting performance goals and objectives Employee Engagement and Retention: Develop strategies to enhance employee engagement and satisfaction. Conduct employee surveys and analyze feedback to drive improvement initiatives. Implement retention programs and initiatives to reduce turnover. Address employee concerns and issues promptly and effectively and manage employee retention by counselling / finding a solution. Recommend and implement new perks, benefits, and initiatives to improve job satisfaction. Organize team-building activities and events to foster a positive work culture and teamwork. Employee Welfare: Organising Team Building or bonding activities. Organising Workshops or seminars Planning social event like below Team Lunches or Dinners: Organize casual meals where team members can relax and socialize. Holiday Parties or Celebrations: Host events during festive seasons to build team spirit and celebrate achievements. Themed Events: Costume parties, themed dinners, or movie nights to encourage creativity and fun. Compliance and Legal Responsibilities: Ensure compliance with labor laws, regulations, and company policies. Stay updated on HR-related legal developments and advise management accordingly. Conduct audits and investigations related to HR practices as needed.

Posted 4 days ago

Apply

4.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

About the Opportunity: Role: Customer Lifecycle Management Level: Deputy Manager Reporting To: Manager - CLM Location: Gurugram About The Function The Marketing function at MakeMyTrip is responsible for building a strong brand presence, driving customer acquisition, and maximizing engagement across all channels. By combining creativity with data-driven insights, the team designs and executes targeted campaigns that deliver measurable business impact. Within this, the Customer Lifecycle Marketing (CLM) team focuses on strategy and execution across the entire customer journey—covering onboarding, engagement, retention, and loyalty-building—to strengthen relationships and increase the lifetime value of our growing customer base. About the role: MakeMyTrip is seeking a highly motivated and experienced Assistant Manager to join the Customer Lifecycle Marketing (CLM) team. The incumbent will be responsible for executing targeted lifecycle campaigns, optimizing customer touchpoints, and driving cross-sell and up-sell opportunities. The role will be instrumental in deepening customer engagement, improving retention metrics, and maximizing overall lifetime value. What will you be doing Campaign Management: Conceptualize, design, and execute marketing campaigns to drive engagement, retention, and loyalty within the assigned customer base. Data Analysis: Utilize data analysis to gain deep insights into customer behavior, preferences, and trends by using tools such as Excel and SQL to analyze large datasets, identifying patterns and opportunities for growth. Segmentation & Targeting: Create and manage customer segmentation and targeting strategies to optimize the customer journey. Customer Journeys: Improve customer journeys by reducing effort, minimizing the number of interactions, and enhancing communication efficiency through automation and other CLM tools. Qualification & Experience MBA from a reputed institute with 2–4 years of hands-on experience in web analytics tools such as Adobe Analytics or Google Analytics, and CRM tools such as MoEngage, WebEngage, CleverTap, etc. Key Success Factors for the Role: Excellent communication and presentation skills. Strong problem-solving skills with high attention to detail. Ability to work effectively in a collaborative, cross-functional team environment.

Posted 4 days ago

Apply

7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Summary SALES AND SERVICE OBJECTIVES Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers' productivity are at optimum levels He/She is aware of bank's Mis-selling & Sales Policies and ensure adherence all the times Key Responsibilities REVENUE AND COST MANAGEMENT Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budgets Processes OPERATIONS AND COMPLIANCE Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circulars People & Talent PEOPLE MANAGEMENT Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basis SEGMENT OWNERSHIP Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Skills And Experience Risk Management Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function [team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualifications Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focustext About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Posted 4 days ago

Apply

10.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Summary The role's principal responsibility is to actively manage and maintain a strong level of satisfaction among the most important clients within Securities Services globally. The client base includes some of the largest global financial institutions which have extremely exacting standards and expect global best levels of client service. The jobholder's responsibility is to understand these requirements and ensure they are delivered consistently to a high standard. He/she will also interact strongly with other BAMs regionally to exchange ideas and maintain uniformity across regions. The role entails to keep Clients/ Local and network business teams abreast of changes in regulations, market procedures, operating procedures through RFPs, Newsflashes, Market Updates/Insights, Operating Guidelines and other routine communications to clients. The role requires an in-depth understanding of each client's business model based on sound industry experience coupled with analysis of the client's individual needs. Collaboration and co-operation are hallmarks of success as the jobholder often needs to bring together multiple internal parties such as regional and country heads of SS, Operations, Product Mgt, Financial Institutions, as well as external entities, to find innovative solutions to complex, often multi-market requirements. In so doing he /she is expected to maintain the right balance between effective cost management and sometimes bespoke solutions. The role entails knowledge of market structure and framework and securities service capabilities and processes for effective client communication and find solutions to dynamic client and market requirements. Success factors will include hard targets for retention of existing revenue. Client satisfaction is a key factor in expanding existing SS relationships and maintaining a strong pipeline of potential new business from existing clients, will work together with Sales to convert, is another key success factor. Key Responsibilities Role summary Manages the most important SS clients residing in-country Contributes to, and implements, the global client management strategy for SS clients Manage existing clients to maximise their satisfaction and long-term contribution to the bottom line i.e. ensures upward trend of client satisfaction Retains existing business and creates opportunities for new business referrals to work alongside with Sales and also have soft revenue targets Be a trusted advisor to the client based on current and future needs in order to continue to develop the client relationship Acts as country escalation point for client issues and requests Newsflash / Client Communication Management - India - Responsible for preparation, accuracy, completeness and timely posting of Newsflashes and other client communications related to market and regulatory developments Strategy Works closely across the bank to ensure best in class & quality services are being provided to local BAM clients Works closely with FI to align and understand client strategic growth opportunities for the local BAM clients Ensures consistent levels of service are provided to clients Thorough understanding of clients and ability to deliver in challenging situations Build strong relationship and trust with local BAM clients Anticipate and embrace change to retain and build a competitive edge Business Helps the unit to achieve targets for revenue retention and defence from existing mandates Identifies innovative solutions to clients' requirements, maximising re-use of existing capabilities Identifies opportunities for growth from existing business and for referrals to work with Sales for new products and services Researches clients to fully understand their business model and identify innovative ways to anticipate and manage their requirements Monitors competitor service offerings to identify and remediate any gaps Adds value to client relationships by developing MI, enabling clients to enhance their own efficiency and interaction with SCB Maintains appropriate commercial balance between needs of clients and long term profitability / efficiency of the business Processes Market Information function Reporting on events that impact client's investments through Newsflash/ email communications etc. Communication updates on select events, regulations and developments which impact client Assisting Sales (including preparation of for first cut responses, coordinating with other stakeholders) for Request for Proposal (RFP) / Request for Information (RFI) for new as well as existing clients Submission of response to Due Diligence Questionnaires for all BAM clients. The first cut/ bank level responses prepared by the central team. Preparation and submission of Risk Questionnaires for all clients Thomas Murray Market Information Website - review and update on periodic basis Implementation Function for BAM relationships FPI Registrations - New clients introduced FPI Miscellaneous - Supporting clients for documentation for material changes, introduction of share classes, Surrender of SEBI registration licenses under FII regime, KRA documentation etc. FDI / FVCI account opening for BAM clients Derivative/ CSGL/ SLB/ RC account opening for existing BAM clients Regional Custody Mandates POA renewals for all clients where the POA is not perpetual Annual KYC for all BAM clients FATCA CRS annual certification and remediation for all BAM clients Other client documentation work - NRI/ OCI/ RI for all BAM clients, documentation follow up for accounts processed on scans, follow up for 6 KYC attributes, LEI renewals and other documentation follow up that may be required due to regulatory changes Servicing Function - Key Tasks Identification/ review of client list in consultation with the Business Head and the Sales team. This is start of the year exercise. Conducting Service Reviews. These either could be client or SCB or an event driven Taking responsibility of Due-Diligence visits Participating in Service Reviews conducted by Regional BAM Team Preparing Service Review MIS, as agreed Drafting and negotiating SLAs and Standing Instructions Responding to direct queries/ escalations which emanate from: Trade/ transaction - settled or prospective Account Opening documentation - new account introduced through an existing relationship Consultation/ discussion - material changes to legal operational structure at client's end Escalated queries from the Client Services team Regulatory interpretation v/s market practice v/s SCB's stand OR timelines for SCB disclosing final stand Large ticket transactions Co-ordinating and arranging meetings with all internal stakeholders Planning, handholding/ guiding clients for successful completion Relationship maintenance with: Network Managers - not only to understand their requirement but also to obtain valuable information on "on what's new" from business opportunity perspective Within the sub-custodian group - to understand their stand on any particular market development, verify clients' claims, understand best practices etc. Legal and Professional Firms - for interpretation of Regulations/ Laws etc. and tap new business opportunities Tax Consultants - their lobbying efforts for NR investment Participating in meetings with Regulators when arranged and invited by Clients Transition of holdings from/ to client's old/ new Custodians Planning transition by engaging clients and third-party Custodians Get the required transition instructions from BAM clients and share the same with the DDP and Client Servicing teams Complain/ Concern Management Providing updates/ root cause analysis/ corrective actions to clients Updating internal stakeholders - RM/ Sales Teams/ Regional BAMs and other senior stakeholders People & Talent Leads through example and builds appropriate culture and values as part of a team Sets appropriate tone and expectations from country service teams and works in collaboration with risk and control partners. Attend ongoing training and development; Objectively provides feedback to CS managers and provide guidance when necessary Risk Management Takes responsibility for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them [Under Risk Management Framework - the role is responsible to act in accordance with I&CM TB-ORF guideline] Governance Assesses the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas Maintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role. Delivers 'effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Closely liaises with ITO to define common standards for ITO to adopt in managing the operational relationship with clients, under the auspices of the overall client management model Communicates Client Management strategy to business partners to ensure understanding of Client Management principles Works closely with I & I Sales and Product Management to define client requirements and prioritise accordingly Facilitates client meetings with regulators and market infrastructures. Other Responsibilities Embed Here for good and Group's brand and values in India FSS; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats) Skills And Experience Product Custody Operation Risk Management Analytical Skills Stakeholder Management Client Relationship Qualifications Education Graduate / Post Graduate Degree / MBA / CA with At least 10 + years of experience in Securities Services Industry Training An extremely detailed knowledge of Custody / banking operations as well FA accounting procedures. Understanding of the relevant SEBI/ RBI regulations Detailed knowledge of the Stock Exchange Bye Laws (NSE and BSE) and Clearing Corporation Bye laws, Rules and Regulations Functioning of Depository About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Posted 4 days ago

Apply

0.0 years

0 - 0 Lacs

Makarba, Ahmedabad, Gujarat

On-site

Job Title: Dental EV Executive (Fresher) Company: TechnocruitX Universal Services Pvt. Ltd. Website: www.technocruitx.com Location: B1/606, Westgate Business Bay, Sarkhej-Gandhinagar Highway, Near Jaguar Showroom, Makarba, Ahmedabad, Gujarat – 380051 Shift Timing: Night Shift – 6:30 PM to 3:30 AM (Work from Office) Working Days: Monday to Friday (5 Days/Week) Job Summary: We are hiring enthusiastic and confident freshers for the role of Dental EV Executive. This is a voice process position in the US healthcare domain, specifically focused on dental eligibility verification. Selected candidates will communicate with insurance providers and dental offices to verify and document patient insurance details. Key Responsibilities: ● Verify Patient Eligibility: Contact insurance providers (via phone or online portals) to confirm eligibility and benefits for dental services. ● Review Coverage Details: Assess coverage for procedures such as exams, cleanings, fillings, root canals, crowns, and orthodontics. Identify frequency limits, waiting periods, and exclusions. ● Confirm Patient Demographics: Ensure accuracy of patient information (name, DOB, insurance ID) and verify against insurance records. ● Document Benefit Information: Accurately record details like co-pays, deductibles, annual maximums, and remaining benefits. ● Communicate with Providers and Patients: Share verified information with dental offices to assist in treatment planning and cost estimation. ● Handle Pre-authorizations: Initiate or follow up on pre-authorization requests for specific procedures when required. ● Update Patient Records: Maintain up-to-date insurance and eligibility details in dental software systems (e.g., Dentrix, Eaglesoft, Open Dental). ● Coordinate with Billing Team: Provide verified insurance data to support accurate billing and reduce claim denials. ● Follow HIPAA Guidelines: Handle all patient information with confidentiality and in full compliance with HIPAA regulations. ● Daily Reporting: Maintain logs of daily verifications and submit timely reports to supervisors or team leads. Candidate Requirements: ● Comfortable with night shift work. ● Fluent in English with strong verbal and written communication skills. ● Confident, professional, and capable of handling client interactions. ● Quick learner with a proactive attitude and strong work ethic. Salary Structure: Training Period (First 3 Months): ● CTC: ₹23,000 per month ● Deductions: ○ ₹3,000/month as retention (accumulated and paid after 18 months of service) ○ ₹200/month for Professional Tax ● In-hand Salary: ₹19,800 per month Post-Training (After 3 Months): Based on performance and ability to manage responsibilities. ● CTC: ₹25,000 per month ● Deductions: ○ ₹3,000/month as retention ○ ₹200/month for Professional Tax ● In-hand Salary: ₹21,800 per month Note: The ₹3,000 monthly retention amount will be accumulated and paid in full after completion of 18 months of continuous service. No early withdrawal is allowed. Bond Policy (Mandatory): Selected candidates must sign a 1.5-year employment bond. Leaving the organization before completing the bond period will result in a breach of contract. Benefits: ● 5-day working week (Monday to Friday) ● Free dinner facility provided by the company daily ● Excellent opportunity to start a career in the US healthcare field ● Structured training and performance-based growth How to Apply: Interested candidates can apply at: Email: job@technocruitx.com Website: www.technocruitx.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Food provided Work Location: In person Speak with the employer +91 90813 33150

Posted 4 days ago

Apply

8.0 years

8 - 10 Lacs

Mogappair, Chennai, Tamil Nadu

Remote

Job Title: Client Success Manager Experience: 8+ Years Location: Chennai Employment Type: Full-Time Job Summary: We are seeking an experienced and dynamic Client Success Manager to lead strategic client engagements and ensure the long-term success of our enterprise customers. In this role, you will be responsible for nurturing key client relationships, understanding their business needs, and ensuring our services deliver tangible value. You will act as the voice of the client internally while identifying opportunities for account growth, service expansion, and increased client satisfaction. Key Responsibilities: Own and manage end-to-end relationships with key clients, ensuring satisfaction, retention, and growth. Serve as a strategic advisor to clients by understanding their business goals and aligning our services to drive outcomes. Collaborate with cross-functional teams (delivery, product, solutions) to ensure service excellence and consistency. Identify and pursue upsell and cross-sell opportunities based on client needs and technology trends. Lead client engagements including onboarding, regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning. Monitor client health using success metrics (retention, satisfaction, usage) and proactively resolve issues or risks. Act as an escalation point for client concerns and ensure resolution with speed and empathy. Stay current with industry trends and technological advancements that can impact or benefit clients. Required Skills and Qualifications: 8+ years of experience in client-facing roles such as account management, client success, or enterprise sales within IT services. Demonstrated ability to manage and grow large enterprise accounts globally. Strong experience in pitching and positioning IT solutions—application development, cloud, DevOps, support, and data analytics. Proven track record in proposal creation, negotiations, and contract closure. Exceptional interpersonal and communication skills with a consultative and client-first approach. Strong organizational skills and ability to manage multiple clients, deliverables, and targets simultaneously. Bachelor's or Master's degree in Business, Technology, or a related field. Preferred Qualifications: Experience in verticals such as BFSI, Retail, Healthcare, or Manufacturing. Knowledge of Agile, Scrum, and global delivery models (onshore/offshore/nearshore). Familiarity with CRM tools such as Zoho or similar platforms. Key Performance Indicators (KPIs): Quarterly and annual revenue targets Growth in existing client accounts (YoY %) Client satisfaction (CSAT/NPS) Number of successful upsell/cross-sell deals Proposal win rate Client retention rate What We Offer: Competitive compensation with performance-based incentives Hybrid/remote work options and flexible working hours Work with high-impact clients and innovative project teams Career advancement and continuous learning opportunities Job Type: Full-time Pay: ₹800,000.00 - ₹1,000,000.00 per year Ability to commute/relocate: Mogappair, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

Posted 4 days ago

Apply

8.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Department: Marketing Experience Required: 5–8 years in digital performance marketing, SEO, and marketplace advertising (Amazon, Myntra, etc.) Reports To: General Manager – Marketing Role Overview: We are seeking a highly driven and analytically strong Senior Manager – Performance Marketing & eCommerce Ads to lead our digital growth strategy. This role will be responsible for driving end-to-end performance marketing across paid platforms, SEO management, and marketplace advertising (Amazon, Myntra, etc.) for Purple United Kids . The candidate will lead two specialized teams – Performance Marketing and SEO – and work closely with the eCommerce team to scale visibility, traffic, and revenue. Key Responsibility Areas (KRAs): 1. Performance Marketing Strategy & Execution Develop, execute, and scale full-funnel paid media campaigns across Google, Meta, YouTube, and more. Optimize campaigns based on key metrics such as ROAS, CAC, CTR, CVR, and LTV. Manage media planning, audience segmentation, A/B testing, and creative optimization. Ensure consistent growth in new customer acquisition and retention through data-backed strategies. 2. eCommerce Marketplace Advertising (Amazon, Myntra, etc.) Lead ad strategy, planning, and execution across Amazon Ads, Myntra M-Ads, and other key marketplaces. Monitor campaign health, keyword bidding, category competitiveness, and budget utilization. Collaborate with the marketplace and catalog teams to enhance ASIN performance and listing quality. 3. SEO Leadership Define and drive SEO roadmap in coordination with content and tech teams. Supervise on-page, off-page, and technical SEO initiatives. Track keyword rankings, organic traffic, crawl errors, and backlinking strategies. Ensure monthly targets are aligned to broader digital objectives. 4. Team Management & Cross-functional Collaboration Lead and mentor a growing team of performance marketers and SEO specialists. Define individual KPIs, review progress, and ensure team skill development. Coordinate with brand, creative, tech, and analytics teams for cohesive campaign execution. 5. Analytics, Reporting & Growth Insights Build robust dashboards and reports using tools like GA4, Search Console, Amazon Analytics, Helium 10, etc. Analyze campaign performance and marketplace trends to drive strategic decisions. Present monthly insights and optimization plans to leadership. 6. Experimentation & Innovation Test emerging platforms, performance-led influencer collaborations, and new campaign formats. Run A/B tests across channels for creatives, copy, and audiences to improve efficiency. Stay updated with industry trends, algorithm updates, and competitive strategies. Key Performance Indicators (KPIs): Paid media ROAS (monthly and quarterly) Reduction in CAC across channels Growth in organic sessions and top-ranking keywords Performance of Amazon/Myntra ads – CTR, CVR, ACOS Team performance and campaign innovation milestones

Posted 4 days ago

Apply

4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About CraftMyPlate CraftMyPlate is a fast-growing, innovative startup on a mission to transform how large food orders are placed and experienced . We deliver seamless, scalable, and delightful catering solutions for gatherings of 10+ people — from intimate family events to large corporate celebrations. We move fast, think bold, and build with impact — and design is at the heart of how users connect with us. Every screen, every interaction, every pixel is a chance to make someone’s special moment feel easier, more joyful, and more memorable. We are now looking for a Design Lead to own and elevate our B2C design vision , lead our design team, and craft intuitive, user-centric experiences that make people fall in love with our brand. Role Overview This is a full-time, leadership role based in Hyderabad. As the Design Lead, you will be responsible for end-to-end design ownership — from UX research to polished, ready-to-build UI , across both web and mobile platforms . You will guide a talented team, work closely with Product, Growth, and Tech , and ensure every user touchpoint is beautiful, consistent, and impactful . Key Responsibilities 1. Lead the Design Team Manage, mentor, and inspire a team of UI/UX designers . Conduct design reviews , set quality benchmarks, and ensure consistency across platforms. Create a culture of design excellence , continuous learning, and innovation. 2. Own the User Experience Champion user-first thinking across all teams — every design decision starts with the question: “How will this feel for our users?” Lead UX research , usability testing, and journey mapping to understand user needs deeply. Translate insights into wireframes, prototypes, and high-fidelity designs . 3. Drive B2C Impact Design conversion-optimized flows that are visually delightful and business-smart. Collaborate with Growth & Marketing on campaigns, landing pages, and brand touchpoints that inspire trust and action. Ensure every interaction reduces friction, increases retention, and builds loyalty . 4. Collaborate Across Functions Work with Product Managers to define user flows and feature priorities. Partner with Developers to ensure smooth handoffs and accurate implementation. Align with Marketing & Brand to maintain a unified design language. 5. Evolve the Brand Maintain and evolve the CraftMyPlate Design System . Keep our visual identity premium, approachable, and celebration-ready . Stay ahead of design trends, tools, and UX best practices . Required Skills & Experience 4+ years in UI/UX or Product Design (with at least 2 years in a lead role ). Proven experience designing B2C products (web + mobile). Strong portfolio showing problem-solving, UX thinking, and measurable impact . Mastery of Figma and other modern design/prototyping tools. Experience in user research, A/B testing, and data-informed design . Ability to communicate design decisions clearly to both technical and non-technical teams. Startup experience is mandatory; food, catering, or e-commerce industry experience is a plus. Why Join Us Impact: Your designs will shape how thousands of people experience celebrations. Ownership: Full creative authority over B2C design direction. Growth: Work closely with the founder & leadership team to influence product strategy. Culture: A founder-led, design-first startup where ideas become reality fast. Success in This Role Means Within your first 6 months , you will have: Established a scalable, consistent design system . Led 2+ major product UX overhauls that improved engagement/conversions. Built a high-functioning design team culture focused on impact and quality.

Posted 4 days ago

Apply

0 years

0 Lacs

India

Remote

Who We Are Launched in 2021, with the aim to serve the best in the entire Advertising and Marketing industry, Mavenwit partnered with over 100+ global brand partners in its first year of inception, and entered in the market to offer the highly demanded advertising services, with all the essentials under one roof. Mavenwit is one of the Full-Time Global Award-Winning Advertising and Marketing Company. Our mission is to 10X the growth of every business through the power of the internet. We serve various professional services including – strategy, Paid Media, E-Commerce, Commercial Ads, Creative, Copywriting, Production, Influencers, Branding. Additionally, we also offer Programmatic Advertising, Consulting Solutions to skyrocket the growth of any Business. Mavenwit revolutionized the advertising space in India, by enabling the standardization of the services, acquisition, retention in such a way, to maximize the ROI in every ad spent. Mavenwit delivers the best to win every customer for its clients around the globe, transforming the advertising industry, and producing the high-end results possible. Internship Profile Description: We are seeking a new graphic designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. Graphic Designer Responsibilities: Planning concepts by studying relevant information and materials. Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval. Preparing finished art by operating necessary equipment and software. Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary. Contributing to team efforts by accomplishing tasks as needed. Communicating with clients about layout and design. Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop. Reviewing final layouts and suggesting improvements when necessary. Graphic Designer Requirements: Bachelor’s degree in graphic design or related field. Experience as a graphic designer or in a related field. Demonstrable graphic design skills with a strong portfolio. Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator. A strong eye for visual composition. Effective time management skills and the ability to meet deadlines. Able to give and receive constructive criticism. Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design. Experience with computer-aided design Perks ● Fully remote work. Want to work from anywhere? This is the job for you. ● The opportunity to learn and grow in a fast-growing team. ● The chance to win extraordinary contests and prizes with the Mavenwit Partners and Brands. ● The opportunity for your work to be seen and loved by hundreds of thousands of people. ● Get Certified from Mavenwit, and Become the Certified Maven! ● Get Certified from our partner companies (including - Hubspot, etc.), and get a license for your expertise. ● Letter Of Recommendation. ● Project Certification Timings - Discussable with intern (Since we have 3 different working shifts) Internship Type - Remote Stipend - Unpaid Posting Statement At Mavenwit we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to extraordinary work & creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Unity at Mavenwit and explore our benefits. Mavenwit.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Mavenwit.com does not accept unsolicited head hunter and agency resumes. Mavenwit.com will not pay any third-party agency or company that does not have a signed agreement with Mavenwit.

Posted 4 days ago

Apply

5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About The Company Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Job Summary: The HR Business Partner (HRBP) will be in India and support that region. The ideal candidate will be responsible for all HR and people related matters. This would include HR policies, procedures and processes. This would also include support and communication of global strategic initiatives to the group of employees in the region. Holistic HR responsibility for both the permanent employees and the flex talent population as applicable. Responsibilities Partner with local management teams to build, drive and support a positive, safe, and engaging work environment that promotes long-term retention and a high-performance, collaborative work culture. Ensure all HR policies and local employee handbooks are updated in line with legislative changes and communicating all relevant changes to the local teams accordingly. Communicate and support global HR initiatives among the employee and flex talent (where applicable) populations in the region. Partner with managers on review of hiring and promotion requests to provide HRBP approval of requests relating to employees. Partner with Talent Acquisition team to ensure all employment information for new joiners is issued timely and in line with relevant employment criteria per grade and contract type (permanent employment versus contractors). Act as a trusted advisor to employees and leaders, addressing concerns and resolving workplace matters. Handle disciplinary matters in accordance with local labor laws and company policies in a timely and professional manner. Guide managers through performance review processes, providing coaching, goal setting and feedback. Support all activities related to benefits and leave administration. Partner with the global HRBP team, COE leaders and Shared Services for consistent practices across all locations Qualifications Bachelor’s degree in Human Resources, Business Administration or related field. HR related degree/certification or equivalent HR Business Partner experience Minimum of 5 years in a HR Business Partner role. Experience with employment practices and law across specified regions. Excellent interpersonal, communication, influencing and problem-solving skills. Flexibility to work with varied time zones Additional Notes for this Role: Ability to work a split or night shift on at least a biweekly basis (or willingness to work that split hour schedule) Ability to travel to other sites in India Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development. Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Consilio’s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE. Collaboration - We win together through teamwork and communication. Agility - We flex, adapt and embrace change. People - We value, respect and invest in our teammates. Vision - We create clarity of purpose and a clear path forward.

Posted 4 days ago

Apply

0.0 - 1.0 years

0 - 0 Lacs

Visakhapatnam, Andhra Pradesh

On-site

Inviting applications for the ROLE Trainer - BFSI Location: Vizag (Anakapalle) Reports to L&D Role Objective To impart training and monitor the student life cycle for ensuring standard outcome Responsibilities Impart training on banking and financial services In this role, you will be Provide training in tele - calling, sales pitching of products, customer responsible for: 1. Training Program Development: Collaborate with subject matter(Sales & Customer Service) experts to identify training needs for different BFSI job roles. Design and develop comprehensive training programs that align with industry standards and regulations. Create engaging training materials, presentations, and resources that facilitate effective learning. 2*. Training Delivery: Conduct classroom and/or virtual training sessions for employees and new hires, focusing on building essential skills and knowledge. * Utilize a variety of teaching methods, including lectures, discussions, case studies, simulations, and role-playing activities & student retention. Adapt training techniques to suit the diverse learning styles of participants. Knowledge of TNA & TNI. 3*. Content Management: Regularly update training materials to reflect changes in industry regulations, policies, and best practices. * Maintain an organized repository of training resources, ensuring easy access for participants and fellow trainers. 4. Assessment and Evaluation: Develop assessment tools such as quizzes, exams, and practical exercises to gauge participants' understanding of the material. Provide constructive feedback to participants and suggest areas for improvement. 5. Performance Monitoring : Monitor participants' progress throughout the training program and offer additional support as needed. Track key performance indicators to evaluate the effectiveness of the training programs. 6.Continuous Improvement: Stay updated with industry trends, technological advancements, and regulatory changes within the BFSI sector. Continuously enhance training programs to align with evolving industry requirements. 7.Collaboration and Communication: Collaborate with HR, managers, and other stakeholders to ensure the training programs meet organizational goals and expectations. Communicate effectively with participants, addressing their queries and concerns promptly Desired profile Graduate/ Post Graduate Relevant experience of at least 2+ Years. Strong Interpersonal skills; should demonstrate patience & perseverance. Good Communication Skills, Influencing Skills. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Vizag, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Banking Trainer: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Posted 4 days ago

Apply

0.0 - 1.0 years

0 - 0 Lacs

Tuticorin, Tamil Nadu

On-site

Key Responsibilities: Manage end-to-end recruitment, onboarding, and induction processes for all levels. Oversee employee grievance handling and conflict resolution. Implement performance appraisal systems and skill development initiatives. Ensure compliance with labor laws (Factories Act, ESI, PF, Bonus, Gratuity, etc.). Maintain updated statutory registers, licenses, and employee records. Coordinate with external consultants for compliance audits and inspections. Prepare and maintain all required HR and compliance documentation for customer audits (e.g., ISO, FSC, SMETA, Etc.,). Coordinate with production, safety, and quality teams to ensure all audit requirements are met. Act as the primary point of contact during external customer audits. Plan and execute employee welfare programs, safety awareness sessions, and skill training. Foster a culture of teamwork, accountability, and continuous improvement. Ensure workplace hygiene, PPE usage, and emergency preparedness measures are in place. Develop HR policies aligned with company values and industry best practices. Support change management, organizational development, and retention strategies. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Education: Bachelor's (Required) Experience: Human resources management: 3 years (Required) ISO 9001: 1 year (Required) Location: Tuticorin, Tamil Nadu (Required) Work Location: In person Application Deadline: 30/08/2025

Posted 4 days ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies