10823 Retention Jobs - Page 37

Are you an expert in sealing deals and exceeding sales targets? Join our team as a Sales Closer and take the lead in navigating the final stages of the sales process! Your role will drive our company’s revenue growth by finalizing sales contracts with precision and professionalism. With your expertise, we aim to expand our market presence and enhance customer satisfaction! As our Sales Closer, you will wield significant influence over the outcome of our sales efforts. Your ability to understand client needs, coupled with your persuasive communication skills, will be instrumental in closing deals effectively. In this role, you will: Communicate with potential clients to understand their needs and offer suitable solutions. Conduct product demonstrations and presentations to showcase the benefits and features. Negotiate contract terms and conditions to ensure mutual agreement between the company and clients. Close sales deals and achieve set targets within specified timelines. Follow up with leads and prospects to convert opportunities into successful sales. Collaborate with the sales team to strategize and improve sales processes. Maintain accurate records of sales activities and customer interactions. Provide exceptional customer service throughout the sales process. Handle objections and resolve customer concerns to facilitate deal closures. Utilize CRM systems and sales software for efficient sales management. Meet or exceed sales quotas consistently. Develop and maintain relationships with key accounts for repeat business. Keep track of industry trends and product knowledge to sell company offerings effectively. Continuously improve sales techniques and strategies through feedback and training. Adapt sales approaches to various client personalities and preferences. Your impact: Achieve a closing rate of at least 80% on qualified leads. Generate a weekly sales revenue of a specified amount. Increase customer retention by 20% within the first quarter. Exceed monthly sales targets by 15% consecutively. Decrease the sales cycle duration by 10% through streamlined processes. Secure partnerships with a specific number of new clients per month. Enhance customer satisfaction ratings by 15% in the first six months. Essential skills and requirements: Bachelor's degree in Business Administration or a related field. 3-5 years of experience as a successful High end Sales Closer in interiors or real estate or in a similar sales role. Proficiency in CRM software and sales management tools. Knowledge of sales techniques and strategies. Strong communication and negotiation skills. Ability to work under pressure and meet tight deadlines. Excellent interpersonal skills with a customer-focused approach. Demonstrated track record of meeting and exceeding sales targets. Highly motivated with a goal-oriented mindset. Creative thinking ability to approach sales challenges innovatively. The character we’re looking for: Deal Maker : Mastery in negotiating and closing high-stakes deals, ensuring profitable outcomes. Strategic Thinker: Foresees potential challenges and opportunities, aligning sales strategies accordingly. Client Advocate: Upholds a customer-centric approach, guaranteeing satisfaction and fostering long-term relationships. Resilient Negotiator: Thrives under pressure, consistently pushing for the best terms in every deal. Team Collaborator: Works seamlessly with peers and cross-functional teams to amplify sales success. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹80,000.00 per month Compensation Package: Performance bonus Schedule: Day shift Experience: Luxury Sales: 5 years (Required) Real estate sales: 5 years (Required) Deal Closure: 5 years (Required) Work Location: In person

At Global Discovery School (GDS), we aim to revolutionize the Indian education experience by placing the child’s needs at the centre-stage surrounded by an ecosystem of conscious parents and educators. The aim is to shape a child’s personality, values, character, experiences, and the environment in ways that enable holistic development and wellbeing, further impacting their performance and contribution in the world. Global Discovery School is looking for talented and dynamic Science Educator for Grade 1 to 5 and Grade 6 to 10 on an immediate basis. Duties and responsibilities: Develops, plans, and implements curriculum, lesson plans, and educational programs for students within areas of expertise. Advises, tests, and teaches students in a variety of academic subjects. Presents and reinforces learning concepts within a specified subject or subject area. Answers student inquiries and resolves problems related to curriculum and course prerequisites, referring to written course descriptions, and other appropriate sources. Prepares appropriate documentation and reports on programs and on student progress. Coordinates retention activities including student mentor programs, tutor services, advising, and study skills workshops; plans, develops, and coordinates special events. Performs miscellaneous job-related duties as assigned. Provide individualized instruction to each student by promoting interactive learning Plan and execute educational in-class and outdoor activities and events Knowledge and skill set required: Proven experience as a teacher Thorough knowledge of teaching best practices and legal educational guidelines partnered with a willingness to follow the school’s policies and procedures Excellent communicability and interpersonal skills Well-organized and committed Creative and energetic Strong moral values and discipline Degree in teaching or in a specialized subject with a certificate in education; Qualifications and Skills B.ed is a plus M.ed is a plus 1-3 years of experience in the Education Industry or Teaching Experience is a plus Job Type: Full-time Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Commuter assistance Schedule: Morning shift Supplemental Pay: Performance bonus Experience: teaching: 1 year (Preferred)

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose* To deliver exceptional volume and revenue performance by acquiring and engaging with DBS* Treasures clients having an AUM = > INR 20 Million through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.* To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product teamKey Accountabilities* Acquire and upgrade quality Treasures clients in the branch location areas* Engage with existing customers to deepen the wallet share through retention and growth of AUM.* Accountable for achieving monthly & annual volume and revenue objective, as agreed.* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth* Ensure proper implementation & execution of product strategies through effective relationship management.* Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions* Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.* Drive and deliver exemplary customer service in the local market and uphold DBS service standards.* Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.* Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.Job Duties & responsibilities* Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM = > INR 10 M* Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.* Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements.* Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers.* Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work* Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.* Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.* To exercise appropriate due diligence while on-boarding and engaging with clients.* Establish DBS as a primary banker for clients and as a prominent wealth management provider in India.* Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management spaceRequirements* Minimum 10 years of experience in HNI Sales / Wealth Management / Private Banking segment.* Sound understanding of financial planning and wealth management products in India* In-depth knowledge of local market and competition.* AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantageEducation / Preferred Qualifications* Graduate / Post Graduate with MBA in relevant fieldCore Competencies* Effective probing and listening skills.* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-orientated & the ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.* Focused on developing image and good will of the brand* Creative, inquisitive mind with problem solving abilities.* Ability to deliver results within tight timelines.* Attention to details, analyzing abilities.Technical Competencies* Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures* Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.* Understanding of KYC requirements & Anti-money Laundering Policies.* Knowledge of financial markets and products to assist in meaningful engagement with clients.Work Relationship* Management of clients and prospects for acquisition and deepening of wallet share.* Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.* Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients.Mandatory Training* GCAP (Group Customer Acceptance Policy)* BCAP (Business Customer Acceptance Policy)* AML (Anti Money Laundering) and KYC Guidelines* PIP (Personal Investment Policy)* ORM (Operational Risk Management)* Information Security PolicyDBS India - Culture & Behaviors* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations* Maintain the highest standards of honesty and integrityApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Title: Integrated Solutions Manager-Marketing Location: Chennai About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup About The Brand Macmillan Education provides world-class content in the most relevant, engaging and flexible formats to support students, teachers and institutions in lifelong learning. Visit macmillaneducation.com and follow @MacmillanEducation / @MacmillanELT About The Role This role sits within the Marketing Division and focuses on driving the growth of Altura , a flagship product of Macmillan Education. The position involves close collaboration with cross-functional teams to enhance product positioning, customer engagement, and market performance. Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product Training to sales teams Skills and Attributes: Communication skills: To effectively interact with customers and colleagues. Problem-solving skills: To address customer issues and improve processes. Customer focus: To understand customer needs and prioritize their satisfaction. Strategic thinking: To develop and implement retention strategies. Digital Skills: To be able to use and train customers on tech in teaching Attention to detail: To ensure accuracy and consistency in all aspects of the role. Collaboration: To work effectively with cross-functional teams, including sales and digital to ensure a cohesive customer experience. Customer Centricity : To identify and address customer issues, and implement improvements to processes and services. Key relationships Branch Managers, Regional Sales Teams, PMs in other regions At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodations. For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers Job Posting End Date: 14-07-2025 Show more Show less

Job Description – Sales Trainer cum Communication Quality Controller Job Title: Sales Trainer cum Communication Quality Controller Department: Sales Experience: 3+ years in B2B sales training, communication audits, or client service Role Objective: To lead the sales training function, mentor the sales team, and ensure every client interaction reflects professionalism, promptness, and premium brand experience. This role combines structured training, quality control, and team mentorship to drive performance and client retention. Key Responsibilities: · Sales Training & Mentorship · Design and implement structured onboarding and ongoing training modules · Conduct daily and weekly training, roleplays, and performance reviews · Act as a mentor to new and existing BDEs—build their confidence, communication, and conversion skills · Train on objection handling, client retention, and brand communication tone · Communication Quality Control · Audit WhatsApp, calls, and emails for tone, responsiveness, and clarity · Identify weak areas in communication and coach team members with action plans · Create and maintain scorecards for quality benchmarks · Customer Experience & Retention · Ensure each BDE is prompt, respectful, and helpful in client conversations · Help manage client escalations and objections when needed · Share client feedback with leadership for improvement strategies · Promote best practices to build long-term client relationships · Reputation Management & Leadership · Uphold and protect CDL FINESHINE’s brand image in every client interaction · Lead by example in communication, professionalism, and ownership · Instill a culture of responsibility and growth within the sales team · Work closely with Sales Manager/CEO to uplift overall team standards Requirements: · 3+ years of experience in sales training, mentoring, or communication quality control · Strong leadership and team coaching ability · Excellent communication skills in English and Hindi · Attention to detail in messaging, follow-ups, and client handling · Experience in B2B or luxury/jewelry industry is a plus · Confident in handling both training and performance reviews independently Job timings: 10: 00 am to 7:00 pm Job Location: Pal, Surat Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Recruiter Position Summary: The Recruiter is responsible for identifying, sourcing, and hiring talented candidates to meet the organization's staffing needs. This role requires strong interpersonal skills, strategic thinking, and a results-driven approach to attract top talent in alignment with the company’s goals. Key Responsibilities: Talent Acquisition Strategy: Develop and execute recruitment plans to meet staffing needs across departments. Identify effective sourcing strategies (e.g., job boards, social media, referrals, networking events). Sourcing and Screening Candidates: Actively source candidates using various platforms (LinkedIn, job portals, etc.). Review resumes and applications to shortlist candidates for interviews. Conduct initial screening interviews to assess candidates’ suitability. Interview Coordination: Schedule and coordinate interviews with hiring managers and candidates. Ensure a smooth and professional candidate experience throughout the recruitment process. Candidate Relationship Management: Build and maintain a strong pipeline of qualified candidates. Communicate effectively with candidates, providing timely feedback. Negotiate offers and assist candidates through the onboarding process. Collaboration with Hiring Managers: Partner with department heads to understand job requirements and expectations. Provide regular updates on recruitment progress and challenges. Data Management and Reporting: Maintain accurate records of recruitment activities in the Excel. Generate reports and provide insights on recruitment performance metrics. Employer Branding: Represent the company at job fairs, networking events, and online platforms. Promote the organization as an employer of choice through strategic branding initiatives. Qualifications: Education: Bachelor’s/Master's degree in Human Resources, Business Administration, or a related field. Experience: 1-2 years of experience in recruitment or talent acquisition. Skills and Competencies: Strong interpersonal and communication skills. Proficiency in using excel and recruitment software (zoho recruit , etc) Ability to multitask and prioritize in a fast-paced environment. Knowledge of employment laws and best practices. Strong negotiation and problem-solving skills. Certifications (Optional): Key Performance Indicators (KPIs):Time-to-fill metrics for open positions. Quality of hire (e.g., retention rates, performance scores). Candidate experience feedback. Sourcing efficiency (e.g., cost-per-hire, sourcing channel effectiveness). Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Availability for interviews between 9:00-9:30 am between Mon-Sat ? We serve on first come basis Experience in visiting colleges for recruitment process (in months) Worked for a hiring agency or networks with HR agency / college placement cells (YES/NO) Experience in making creatives and running Meta Ads for recruitment ? (YES\NO) Education: Bachelor's (Preferred) Experience: Recruiting: 1 year (Preferred) Work Location: In person

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience. Key Responsibilities: Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Bank's products and services/ third party products Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications: Optimal qualification for success on the job is: Graduate/ MBA (Marketing) preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies: For successful execution of the job, a candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills, financial and statistical analysis skill #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Min. 3 to 5 years experience Surat (GJ), India About Us At OptimumBrew, we are a team of listeners, problem-solvers, and digital marketing experts driven by data and fueled by innovation. With a crew of 10+ certified digital marketing professionals, we believe in a process-driven, adaptive, and human-first approach. We value both professional and personal growth, and we’re committed to creating a collaborative, fulfilling work environment. Job Description We are looking for a performance-driven PPC Executive with proven expertise in Google Ads (Mobile App Campaigns). You will own the User Acquisition (UA) strategy across Google Ads, leveraging automation and AI tools to drive scalable and cost-effective mobile app installs. This role is ideal for someone who is data-led, highly analytical, and understands the nuances of mobile user behavior and event-based optimization. Primary Objectives Manage and optimize Google App Campaigns (UAC/ACe) for high-volume installs and in-app actions. Leverage bidding strategies like tCPI, tCPA, Maximize Conversions, and advanced automation tools. Integrate and optimize with platforms like Firebase, GA4, MMPs (AppsFlyer, Adjust). Use automation scripts, APIs, and AI-powered tools for creative testing and campaign efficiency. Handle budgets of $10,000+/month while maintaining strong ROAS and LTV:CPI ratios. Roles & Responsibilities Plan, launch, manage, and scale Google App Campaigns across Search, Display, YouTube, and Play Store. Optimize campaigns for installs, in-app events, retention, CPA, ROAS, and LTV. Build and manage campaign automation using Google Ads Scripts, API, and AI tools. Continuously A/B test creatives (video, static, HTML5), keyword clusters, and bidding strategies. Collaborate with analytics and product teams to ensure accurate tracking via Firebase, GTM, GA4, and SDKs. Use AI tools (e.g., ChatGPT, Midjourney, AdCreative.ai, Copy.ai) for creative development and performance insights. Monitor campaign health using LTV:CPI ratios, churn prediction, and event-based ROAS. Build and manage reports in Looker Studio, Google Sheets, Supermetrics, etc. Stay updated on platform changes, GAID deprecation, SKAN, and privacy-first UA trends. Technical Skills You Should Have Google Ads (UAC) – Setup & optimization Firebase & GA4 – Integration & event tracking MMPs (AppsFlyer, Adjust, Branch) – Attribution & reporting GTM, SDKs, Pixels – Conversion tracking Audience segmentation & targeting A/B Testing – Creatives (video, image, text) Data analysis – Excel, Google Ads Reports, Data Studio Bidding strategies – tCPA, tCPI, Max Conversions Google Ads Editor – Bulk operations Basic ASO knowledge – App store performance alignment Key Expertise Deep understanding of Google App Campaigns: creative requirements, bidding models, and in-app event optimization. Proficiency with tools like Google Ads Editor, Firebase, GA4, and app store analytics. Proven success scaling app campaigns with $10k+ budgets. Hands-on experience with automation tools, scripts, APIs, and AI platforms. Qualification Bachelor’s Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT),BCA, MCA. Graduate in any field Experience 3–5 years of proven experience managing Google App Campaigns with strong performance metrics Benefits 22 Paid Leaves 5 Days Working Good Company Culture Health Insurance Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Salary on time Yearly Picnic Annual Sports Day Monthly Events Festival Celebrations Call to Recruiter : +91 7984453687

Job description Overview: As a Business Development Executive, you will be responsible for generating new business opportunities, developing strategies to expand the company's client base, and fostering strong relationships with existing and potential clients. You will collaborate closely with sales, marketing, and product teams to identify market trends, assess customer needs, and develop effective strategies to drive revenue growth. Key Responsibilities: Identify New Business Opportunities: Conduct market research to identify potential clients and market trends. Prospect and generate leads through various channels, including networking, cold calling, and online research. Analyze industry trends and competitor activities to identify potential areas for business expansion. Develop and Implement Sales Strategies: Develop comprehensive sales strategies to meet or exceed revenue targets. Create and deliver persuasive sales presentations to potential clients. Collaborate with sales and marketing teams to develop promotional materials and campaigns. Build and Maintain Client Relationships: Cultivate strong relationships with existing clients to ensure customer satisfaction and retention. Establish rapport with key decision-makers and stakeholders within client organizations. Act as a trusted advisor to clients, providing them with insights and solutions to address their business needs. Negotiate and Close Deals: Negotiate terms and contracts with clients to secure profitable business deals. Handle objections and address concerns raised by clients during the sales process. Close sales and achieve agreed-upon revenue targets within specified timelines. Collaborate Cross-Functionally: Collaborate with internal teams, including sales, marketing, product development, and customer service, to ensure alignment on business objectives and strategies. Provide feedback to product teams based on market insights and customer feedback to drive product enhancements and improvements. Track and Analyze Sales Performance: Maintain accurate records of sales activities, customer interactions, and deal status using CRM software. Analyze sales data to identify trends, evaluate the effectiveness of sales strategies, and make recommendations for improvement. Qualifications and Skills: Plus two or Bachelor's degree in Computer application, BBA, B-Tech Strong communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders. Excellent negotiation and presentation skills. Strategic thinker with the ability to analyze market trends and develop innovative sales strategies. Results-oriented with a focus on achieving revenue targets and driving business growth. Proficiency in CRM software and Microsoft Office Suite. Additional Requirements: Willingness to travel as needed. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Adaptability and flexibility to respond to changing business priorities and market conditions. Job Types: Full-time, Permanent Pay: ₹120,000.00 - ₹300,000.00 per year Schedule: Day shift Ability to commute/relocate: Perintalmanna, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): 1. Are you located in Kerala? 2. Do you belong to any of the following districts : Calicut, Malappuram, Palakkad, Thrissur? If your answer is "no" to any of the above questions, Please don't apply for this job. Work Location: In person Job Types: Full-time, Permanent Pay: ₹10,000 - ₹18,000per month Schedule: 9-5 pm Ability to commute/relocate: Perintalmanna, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): 1. Are you located in Kerala? 2. Do you belong to any of the following districts : Calicut, Malappuram, Palakkad, Thrissur? If your answer is "no" to any of the above questions, Please don't apply for this job. Experience: Fresher Vacancy Work Location: Perinthalmanna Job Type: Permanent Pay: ₹200,000.00 - ₹400,000.00 per year Benefits: Commuter assistance Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Work Location: In person

About Us We are a prominent player in the research and financial advisory industry, known for delivering actionable insights by turning real-time market data into strategic decisions. Our expertise spans across FOREX, COMEX, and INDICES, where we provide our clients with accurate signals and timely recommendations through all major digital channels. Our commitment is to empower clients with the right knowledge to navigate and succeed in the dynamic world of financial markets. Position: Sales Associate 📍 Location: Indore (On-site) 🕒 Type: Full-time 💼 Experience: Minimum 1 year What You’ll Be Doing We’re in search of a passionate and energetic Inside Sales Executive to be part of our growing team in Indore. You’ll be at the forefront of client interaction—identifying potential prospects, nurturing leads, and building long-term client relationships. If you're someone who thrives on targets and enjoys communicating with people, this role is for you. Your Day-to-Day Responsibilities: Handle client communication through phone calls and live chat support. Proactively manage and build strong relationships with both new and existing clients. Maintain consistent follow-ups to convert leads and keep the sales funnel active. Discover potential sales opportunities and work towards revenue goals. Gather and interpret market feedback to anticipate client needs and challenges. Work closely with cross-functional teams to deliver exceptional client service and retention. What We’re Looking For A Bachelor’s degree in any discipline. Excellent communication skills—both spoken and written. Strong persuasion, interpersonal, and relationship-building abilities. A sharp eye for detail and a problem-solving mindset. Capability to work efficiently in a fast-moving, data-driven environment. Well-organized with strong time management and multitasking skills. Show more Show less

Principal Product Manager Noida, Uttar Pradesh, India Date posted Jun 16, 2025 Job number 1832295 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Product Management Discipline Product Management Employment type Full-Time Overview The E+D Growth Team's role is to help grow our user and customer base so we can fulfill Microsoft's mission of empowering every person and organization on the planet to achieve more. We do this through Product-Led Growth motions that we develop, facilitate, and partner with teams throughout Microsoft to deliver so we can bring more of Microsoft's software - across Microsoft 365, Windows, and elsewhere - to more users and convert those users into customers. We work with every segment of the market including consumers and businesses of all sizes, helping to facilitate improved engagement, retention, and acquisition for the wide array of products inside of the Experiences and Devices organization. Lead the next wave of growth for Microsoft's most transformative products. We are looking for an experienced, strategic, and customer-obsessed Principal Product Manager to drive Copilot and M365 subscription growth across the Microsoft ecosystem. As part of the E+D Growth team, you will help define and deliver our Product-Led Growth (PLG) strategy across Windows, Office, and beyond — crafting magical, AI-powered experiences that hundreds of millions of people rely on every day. Our team lives at the intersection of product innovation, experimentation, and business impact. We are builders, explorers, and connectors — and we are looking for a like-minded PM who thrives on driving big ideas from spark to scale. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree AND 8+ years experience in product/service/project/program management or software development OR equivalent experience. Experience managing cross-functional and/or cross-team projects. Expertise in Product-Led Growth (PLG) methodologies: hypothesis-driven development, experimentation frameworks, data-informed decision-making. A strong track record of leading product strategies and shipping experiences that deliver measurable growth and customer impact at a global scale. Deep experience working in cross-functional environments and influencing outcomes across diverse teams and senior stakeholders. A learning mindset: fluent in using qualitative and quantitative insights to frame hypotheses, drive experiments, and iterate at speed. Executive communication skills: you know how to connect the dots between product investments, customer needs, and business outcomes. Passion for building not just great products, but also great team culture — where collaboration, inclusion, and continuous improvement are core. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Exceptional skills in influencing and aligning diverse stakeholders across engineering, design, marketing, research, and business disciplines. Ability to think strategically while diving deep into details — you can balance big-picture vision with day-to-day execution. Experience working with AI/ML-powered experiences, platform services, or large-scale subscription businesses is a plus. Passion for customer-centric innovation, operational excellence, and building inclusive, high-performance team cultures. #ExDGrowth #IDCMicrosoft #DPG Responsibilities Define and lead the PLG strategy to drive deep adoption of Copilot and M365 experiences across Microsoft products. Champion customer-driven thinking and experimentation practices that unlock growth. Partner across disciplines (design, engineering, research, marketing, business) to deliver end-to-end experiences that delight users and move the business. Lead initiatives that bridge technical innovation with user value, delivering holistic improvements across multiple customer touchpoints. Use data, insights, and storytelling to align stakeholders, inspire teams, and make bold, high-quality decisions. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Title: Head of the Institute (HOI) Department: Sales & Operations Reports To: Regional Manager (RM) Position Summary: The Head of the Institute (HOI) is responsible for managing the institute as an independent profit center, driving revenue growth, ensuring academic excellence, and leading a high-performing team. This role involves strategic planning, operational oversight, and business development to meet sales targets, enhance student satisfaction, and maintain operational efficiency. Key Responsibilities: Strategic & Business Development  Manage the institute as a standalone profit center, meeting or exceeding sales revenue and profit targets.  Develop and execute sales and marketing strategies to achieve admission targets.  Identify and secure corporate, institutional, and partnership opportunities (e.g., tie-ups with colleges, schools, and educational centers).  Implement revenue-generating activities and business growth strategies.  Manage staff attrition, aiming to keep turnover below 2% annually. Academic & Operational Excellence as a Team leader  Oversee admission procedures, student induction, and batch formation.  Plan, implement, and monitor class schedules, teaching timetables, and academic standards.  Ensure high-quality education delivery and student satisfaction.  Monitor staff performance, maintain discipline, and promote a culture of continuous improvement. Financial Management  Manage cash flows, receivables, and payables to ensure financial stability.  Monitor budget performance and implement cost-control measures.  Provide regular financial and operational reports to the Regional Manager  Marketing & Branding  Plan and execute marketing campaigns, events, and promotional activities in collaboration with the corporate marketing team.  Enhance the institute’s visibility through local advertising and strategic partnerships & Social Media ( Facebook, Instagram) Etc  Track and analyze market trends, competitor activities, and industry developments. Administrative & Compliance  Ensure compliance with Standard Operating Procedures (SOPs) and institutional policies.  Maintain accurate records, databases, and documentation.  Oversee institute cleanliness, hygiene, and overall facility management.  Regularly review sales strategies and provide actionable insights to the team.  Monitor operational capacity and optimize resource utilization.  Conduct staff reviews, identify talent, and support career development plans. Additional Responsibilities:  Handle special assignments as directed by the Head of Operations and Management.  Ensure compliance with legal, regulatory, and quality standards.  Foster a positive, engaging, and motivating work environment. Qualifications & Skills:  Bachelors or Master’s degree in Business Administration, Education, or a related field.  Proven leadership experience in educational management, sales, or operations.  Strong business acumen with a track record of driving revenue growth.  Excellent communication, negotiation, and interpersonal skills.  Ability to manage budgets, analyze data, and implement strategic initiatives.  Proficiency in MS Office and familiarity with educational management software. Key Performance Indicators (KPIs):  Revenue and profit targets achieved  Admission and student retention rates  Staff performance and attrition rate.  Customer (student) satisfaction scores  Operational efficiency and cost management Job Type: Full-time Pay: ₹10,177.39 - ₹36,856.95 per month Benefits: Paid sick time Schedule: Day shift Work Location: In person

Job Summary We are seeking an experienced and strategic HR leader to head the Human Resources function in a dynamic IT environment. The ideal candidate will bring deep HR expertise, strong leadership skills, and a solid understanding of the IT industry's unique talent needs and culture. Key Responsibilities Lead and execute HR strategies aligned with business objectives. Oversee end-to-end HR operations including talent acquisition, employee engagement, performance management, L&D, and HR compliance. Partner with senior leadership team and management to shape organizational culture and drive change management initiatives. Implement people-centric policies to enhance employee satisfaction and retention. Monitor HR metrics and use data-driven insights for continuous improvement. Ensure compliance with labour laws and ethical standards. Qualifications Master’s degree in HR, Business Administration, or related field. 13+ years of progressive HR experience, with a leadership role within the IT sector. Strong understanding of HR systems, processes, and tech-driven HR solutions. Excellent interpersonal, communication, and stakeholder management skills. Show more Show less

Department Operations and Service Delivery Job posted on Jun 16, 2025 Employee Type FTE Experience range (Years) 8 years - 16 years Provide expert-level support and troubleshooting for all backup-related issues within the EMC Networker environment. Design, configure, and implement backup solutions for large-scale environments using EMC Networker and other related technologies. Lead the analysis and resolution of complex backup failures, performance issues, and storage-related problems. Collaborate with cross-functional teams to integrate backup solutions with critical business applications, databases, and virtual environments. Maintain and upgrade EMC Networker backup environments, ensuring adherence to best practices and industry standards. Develop and enforce backup policies, including data retention, security, and disaster recovery processes. Oversee and optimize backup operations, ensuring that SLAs and performance benchmarks are consistently met. Implement backup automation, scheduling, and monitoring to increase efficiency and reduce human error. Conduct root cause analysis for backup failures and implement preventive measures. Create and deliver training sessions for junior and mid-level backup resources (L2). Provide leadership in testing and implementing disaster recovery plans and conducting regular recovery drills. Manage the integration of cloud-based backup solutions with on-premises infrastructure (AWS, Azure, etc.). Ensure high availability of backup infrastructure, coordinating with storage, network, and security teams for seamless operations. Assist in the development of backup and restore documentation, as well as troubleshooting guides and best practice manuals. Strong knowledge of backup architectures, disaster recovery solutions, and data protection strategies in large-scale environments. Qualification- Any Graduate, Certification Preferred Job Location - Pune Experience - 8 years plus

Job Description: Job Title: Sales & Marketing Location: Delhi (NCR ) Qualification: Any Graduation Years of Experience: 1 yr -3 yrs Salary Package: 1.5 LPA -3 LPA Required Skills: ◆ Product and Service Knowledge . ◆ Client acquisition and retention . ◆ Closing Sales ◆ Time management & Management Skills . Job Responsibility: ◆ Use of various sales method ( Cold Calling ,Strategic Sales, Direct sales ) ◆ Develop new sales strategies and models based on market evaluation. ◆ Research, track, maintain and generate B2B leads. ◆ Evaluate client needs & build long lasting relationships . ◆ Meet clients directly face- to - face and make them understand about the service Interested Candidates can call and share their updated resume on WhatsApp:- Ph. No. :- 9996482201,9996207022 E-mail :- mavenrecruitment01@gmail.com Job Type: Full-time Pay: ₹12,500.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) Work Location: In person

About the Role: We are looking for a hands-on, customer-obsessed relationship lead to anchor our client servicing function as we scale nationally. You’ll be the face of our company to our most important dealers, distributors, and partners — and the internal escalation head for any customer-facing issues. You’ll lead our team of Customer Relationship Managers (CRMs), own key accounts, and help structure this function into a scalable, efficient, and revenue-positive engine. At present, most customer engagement happens through dedicated WhatsApp groups, but over the next 3–6 months, we will be rolling out customer-facing digital portals to streamline processes, access, and support. You will help shape and guide this transformation. What You Will Do: Key Relationship Ownership Be the primary point of contact for high-value customers and key accounts Personally handle high-stakes conversations, escalations, or service issues Build long-term relationships that are rooted in trust, responsiveness, and real support CRM Team Leadership Lead a team of Customer Relationship Managers, mentoring them on tone, service, follow-up, and coordination Set internal SLAs and ensure the team adheres to clear, proactive communication norms Monitor daily activities and intervene when needed on escalations or important accounts Cross-Team Coordination Liaise with dispatch, sales, 3D/media, operations, and inventory to fulfill customer needs Ensure all collaterals, display kits, sample kits, training materials, and visuals are provided on time Be the internal voice of the customer — help identify gaps, inefficiencies, or product issues Revenue & Retention Focus Help drive repeat business by nurturing strong client relationships Support the sales team in payment follow-ups, by leveraging goodwill and service quality Track and improve customer satisfaction and engagement across key regions Process Improvement & Digital Evolution Assist in structuring CRM workflows for scale (especially across 100s of WhatsApp groups) Contribute to the design of our customer portal rollout: what they need, how they use it Maintain records of service history, issues, resolutions, and feedback — even in semi manual stages Lead the adoption of CRM tools and dashboards when the time comes Who You Should Be 8–15 years of experience in client servicing, account management, or CRM leadership Prior experience in building or leading client teams at a growing company, SME, or family business (preferred) Strong Hindi + English communication required — must be articulate and professional Emotionally mature and capable of balancing urgency with empathy Not afraid to be hands-on, pick up the phone, or lead from the front Comfortable leading a small team and managing complex internal coordination Excited by the idea of building something new, not just maintaining what exists Familiar with the distribution, building materials, or B2B servicing space (preferred) What’s In It for You Be part of a fast-growing company in a pivotal, high-visibility function Work directly with the founder and management team Build and own a function from the ground up — with clear autonomy and impact Strong growth potential into a national leadership role as the CRM team expands Join a purpose-driven brand reshaping how interior materials are sold and supported in India Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 19/06/2025 Expected Start Date: 17/06/2025

Job Requirements Job Requirements Role/Job Title: Branch Operations and Service Manager Function/Department: Rural Banking Job Purpose The role bearer has to focus on helping the organization to enable customers, partners and other stakeholders address their needs for proactive query resolution. It entails the responsibility of providing, setting up customer service quality procedures, standards for the team and deploy strategies, best practices to achieve it. The role bearer also has to drive of employee morale and engagement levels so that the organization is able to provide best in class service to its customers to increase customer satisfaction, loyalty and retention contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Manage a team of customer service managers in charge of the inbound channel and correspondence branches. Providing excellent customer service and promoting customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Ownership of customers issues and ensure proactive resolutions of the same. Set a clear mission of enhancing service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analysing MIS, enhance productivity and maintaining accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adherence to and manage the approved budget. Maintaining an orderly workflow according to priorities. Regulate resources and utilize assets to achieve qualitative and quantitative targets. Enhancing service quality and the level of customer focus in the organization. Leverage in-house synergies through collaboration with internal stakeholders. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 4+ years’ experience into Customer Service. Show more Show less

We Are Hiring!! Company Description Link-K Insurance TPA Private Limited is a company focused on delivering AI-enabled digital solutions for insurance services with speed and accuracy. The company prioritizes meeting customer expectations with empathy and has a dedicated customer service team available for assistance. Role Description We are seeking a dynamic Vice President of Business Development to lead client acquisition, strategic partnerships, and customer retention initiatives. This Chennai-based, full-time role involves driving revenue growth through market expansion, insurer engagement, and high-level client relationship management. The VP will oversee sales planning, performance tracking, and pipeline management to meet annual targets. The role also includes preparing strategic business plans, leading negotiations, and representing the organization at key industry forums. Cross-functional collaboration with operations and IT is essential to align offerings with client expectations. Qualifications Proven experience in business development, client acquisition, and retention, preferably in the Insurance/TPA sector Strong skills in strategic planning, sales leadership, and contract negotiation Excellent relationship management abilities with insurers, brokers, and large corporate clients Data-driven decision-making capabilities and experience in preparing AOPs and review presentations Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred. Requirements: Role : Business Development Industry : Health Insurance & TPA Experience : 5 to 7 Years Location : Chennai Work Mode: Work from office If you're a strategic, relationship-driven leader with a strong background in business development and a passion for driving growth and client success, we’d love to hear from you! Send your resume to careers@linkktpa.com or apply directly via LinkedIn. Tag someone who might be a great fit! #BusinessDevelopment #InsuranceJobs #TPACareers #LeadershipOpportunity #StrategicGrowth #ClientSuccess #HealthInsurance #ChennaiJobs #NowHiring #InsuranceLeadership Show more Show less

Directly Drop Message on Whatapp no.-9522288231 for interview Address-plot no 39, 2nd fl;oor zone 1 mp nagar We are seeking a proactive and experienced HR Executive to oversee and manage the HR department’s operations. The HR Manager will play a crucial role in shaping our organizational culture, driving employee engagement, and ensuring compliance with HR policies and best practices. This role requires a strategic thinker who can balance the needs of the organization with those of employees. Key Responsibilities : Recruitment & Onboarding : Oversee the recruitment process including posting job openings, interviewing, and hiring employees. Design and implement an effective onboarding program to ensure smooth integration of new hires. Employee Relations : Address employee concerns, grievances, and conflicts in a timely and professional manner. Develop and maintain a positive work environment by fostering strong employee relations. Performance Management : Implement performance management systems and ensure regular employee evaluations. Provide guidance to department managers on performance appraisals, feedback, and employee development. Training & Development : Identify training needs and coordinate relevant programs to enhance employee skills and productivity. Ensure that training initiatives are aligned with organizational goals. Compensation & Benefits : Develop and maintain competitive compensation structures and employee benefits programs. Oversee payroll processing and ensure timely and accurate payments. Compliance & Policy Implementation : Ensure compliance with labor laws, regulations, and company policies. Review and update HR policies regularly to meet legal requirements and organizational needs. Employee Engagement & Well-being : Drive employee engagement initiatives to improve retention and morale. Plan and implement wellness programs and initiatives that promote employee health and well-being. HR Analytics & Reporting : Track and analyze HR metrics to assess trends and make data-driven decisions. Provide reports to senior management on key HR initiatives and outcomes. HR Strategy : Collaborate with senior management to align HR strategies with business objectives. Implement initiatives that foster a high-performance culture and support business growth. Basic Admin Work contact- 9522288231....for more information Job Types: Full-time, Permanent Pay: Up to ₹15,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Education: Master's (Preferred) Experience: HR: 2 years (Required) Work Location: In person Expected Start Date: 17/06/2025

About Us Profit Pixel is a leading e-commerce marketing agency headquartered in Bangalore, India. We help low-profit online brands hit meaningful revenue milestones by lowering Customer Acquisition Cost (CAC) and boosting Lifetime Value (LTV). Our playbook combines data-driven paid-ads strategy, CRO, and retention marketing—delivered with radical transparency and 1-to-1 senior-expert support. Job Title Business Development Executive / Manager (3–7 years’ experience) Job Description We’re looking for a hunter-mentality Business Development pro who can open doors, build trust fast, and translate growth goals into paid engagements. You’ll own the full sales cycle—from prospecting D2C founders to closing retainers—while collaborating with our media-buying, creative, and tech teams to craft irresistible proposals. Success = new monthly recurring revenue and happy, long-term client relationships. Key Responsibilities Identify & qualify leads across LinkedIn, cold email, events, partner referrals, and offline networks. Run discovery calls to uncover pain points (CAC, ROAS, distribution bottlenecks). Develop tailored proposals & pitch decks in tandem with marketing + tech teams. Negotiate & close retainers, projects, and rev-share deals to hit quarterly targets. Nurture existing accounts —cross-sell new services, upsell larger scopes, prevent churn. Track pipeline & forecast in our CRM; report weekly wins, blockers, and revenue projections. Stay ahead of trends (TikTok Shop, omnichannel attribution, offline activations). Positions Profit Pixel as a strategic partner, not a vendor. Requirements 3–7 years of B2B sales / business-development experience in a digital-marketing or e-commerce agency. Proven hunter track record —you can cite specific deals, revenue numbers, and close rates. Deep familiarity with paid media (Meta, Google, Amazon), SEO, CRO, web dev, and how they impact online/offline sales. Bonus: understanding of offline distribution (modern trade, GT, marketplace 1P) and D2C supply chains. Superior communication, negotiation, and storytelling skills—both written and verbal. Comfortable with CRM tools , outbound tech (Apollo, Lemlist, Sales Navigator), and basic spreadsheet reporting. Bachelor’s degree preferred (final-year candidates with strong experience welcome). Willing to stretch to 50–60 hrs/week during end-of-quarter pushes. Relentless learner who thrives on feedback and rapid iteration. Please Refrain from Applying If You Have no direct agency-side sales experience . Prefer a purely inbound, order-taking role; this job requires proactive outreach. Shy away from revenue targets, rejection, or high-activity prospecting. Are unwilling to keep skills current in a fast-changing marketing landscape. Struggle with constructive feedback or cross-functional collaboration. (If none of these apply, keep reading…) Additional Perks Remote-first with flexible working hours. Competitive salary + uncapped performance commission . World-class sales & marketing training resources. Direct mentorship from Nishant (Founder) and senior growth leaders. Clear path to Business Development Lead as you smash targets. Ready to turn conversations into contracts and help bold D2C brands scale profitably? Apply with: A short note on your biggest closed deal (problem, solution, result). Your updated résumé + LinkedIn. Your earliest start date. All the best, Nishant Agrawal Founder, Profit Pixel Show more Show less

About the Company - At Swish, we’re redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we’re a fast-growing early-stage startup on a mission to change how people experience food. About the Role - As a Growth Analyst at Swish, you’ll play a critical role in scaling our growth engine. You’ll dig deep into data to uncover insights, run experiments, and collaborate with marketing, product, and ops teams to drive business outcomes. If you thrive on solving problems, making data dance, and turning numbers into action - this role is for you. What You’ll Do - Retention Analytics: Understand user behavior, churn drivers and engagement loops to improve retention and repeat usage. Revenue & Performance Metrics: Track CAC, LTV, ROI and funnel performance to spot inefficiencies and uncover growth levers. Campaign Insights: Collaborate on lifecycle campaigns (email, push, in-app) and measure impact on conversions and reorders A/B Testing: Design experiments across product and marketing - from UX tweaks to offer strategies and drive data-backed decisions Cross-Team Collaboration: Work closely with growth, product and ops teams to drive high-impact initiatives Dashboards & Reporting: Build intuitive dashboards and reports to track KPIs and deliver insights to leadership What You’ll Need 2–5 years of experience in growth, marketing or business analytics (preferably in B2C startups or food/e-comm) Strong command over SQL, Excel/Sheets and any BI tool (Looker, Tableau, Power BI, etc.) Solid understanding of growth metrics - CAC, LTV, funnels, retention and experience with experimentation A structured problem-solver who can translate data into clear, actionable insights Strong communication skills - able to work across teams and present to leadership Nice to Have Experience in food delivery, q-commerce, or high-frequency B2C products Familiarity with paid marketing data - Google Ads, Meta, UAC, etc. Show more Show less

About Credgenics Credgenics is a leading SaaS-based debt resolution and legal automation platform. We help financial institutions improve their collections, reduce delinquencies, and enhance customer relationships using data-driven insights and advanced technology. Job Summary We are looking for an experienced and proactive Customer Success Manager (CSM) to join our team at Credgenics. The CSM will act as the primary point of contact for our clients, ensuring their success with our platform and driving adoption, satisfaction, and retention. The ideal candidate will possess excellent relationship management skills, a customer-centric mindset, and a passion for solving problems using technology. Key Responsibilities: Customer Relationship Management: Act as the primary liaison between Credgenics and assigned clients, fostering trust and ensuring their satisfaction with our platform. Develop and maintain long-term relationships with key stakeholders across client organizations. Onboarding and Training: Facilitate seamless onboarding of new clients, ensuring they are set up for success with the Credgenics platform. Conduct training sessions to ensure clients understand and leverage the platform's features effectively. Adoption and Retention: Drive adoption of Credgenics solutions by understanding client goals and aligning them with product capabilities. Monitor client usage and proactively address any challenges or concerns. Upselling and Cross-Selling: Identify opportunities to expand the client’s use of the Credgenics platform, including introducing new features or services. Collaborate with the sales team to maximize revenue opportunities within existing accounts. Client Feedback and Advocacy: Act as the voice of the customer within Credgenics, providing feedback to product and development teams to enhance our offerings. Advocate for client needs and ensure their issues are resolved in a timely manner. Performance Monitoring: Analyze client success metrics (e.g., ROI, product adoption rates, etc.) and provide actionable insights to improve outcomes. Prepare and deliver periodic reviews to demonstrate the value delivered by Credgenics. Risk Mitigation: Proactively identify risks (e.g., dissatisfaction or reduced usage) and develop strategies to address them before they escalate. Qualifications and Skills: Educational Background : Bachelor’s degree in business, finance, technology, or a related field. Experience: 3+ years of experience in customer success, account management, or a similar client-facing role in SaaS, fintech, or technology sectors. Experience in the banking or NBFC space is a plus. Skills: Exceptional communication, interpersonal, and presentation skills. Strong problem-solving and conflict-resolution abilities. Analytical mindset with experience in using data to drive decisions. Proficiency in using CRM and customer success tools. Ability to manage multiple clients and priorities in a fast-paced environment. Why Join Credgenics? Be part of a rapidly growing SaaS organization revolutionizing debt collections. Work in a dynamic and collaborative environment with opportunities for career growth. Contribute to a meaningful mission that impacts financial institutions and their customers. Show more Show less

Summary Position Summary Job title: GITC Cloud Manager About At Deloitte, we do not offer you just a job, but a career in the highly sought-after risk Management field. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous, trustworthy, and safe. Deloitte’s clients, primarily based outside of India, are large, complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their success—and to the strength of the economy and public security. By joining us, you will get to work with diverse teams of professionals who design, manage, and implement risk-centric solutions across a variety of domains. In the process, you will gain exposure to the risk-centric challenges faced in today’s world by organizations across a range of industry sectors and become subject matter experts in those areas. Work you’ll do As a Manager, you are expected to demonstrate integrity, values, principles, and work ethic and lead by example and make a positive contribution. You will : Lead and perform system evaluation and/or audit IT and business process as a part of SOX 404, SSAE 18 or ICFR assessment in accordance with PCAOB/AICPA guidance using Deloitte methodology for whole point Lead and cross-team on variety of consultative internal audit engagement utilizing subject matter specialists, including, but not limited to cloud, analytics, forensics, regulatory compliance, cyber, and IT team Demonstrate high level of understanding of internal and external client's business Determine client needs and expectations and participate in the development of the overall client service plan Play substantive/lead role in internal and external client relationship and communication Manage multiple assignments and demonstrate strong people management & networking skills Play substantive/lead role on projects including project planning, management, managing quality , economics, and billing Participate in proposal development efforts Assist in recruitment and retention of professionals Participate in team management, business planning, and training efforts Be accountable for technical knowledge development/enhancement and sustenance, as well as soft skill development/enhancement and sustenance for self and the team Required Skills Experience:8 and above years of relevant work experience, with industry focus a plus Strong orientation towards Technology Security, Internal control risk assessment, Operational, and IT auditing Experience with SOX, Internal Audit, and SSAE 18 (At least one of three) Experience of assessing and reviewing technology risks and controls over areas including access management, change management & computer operations for IT platforms (operating systems, databases, and network components) Cloud computing audit & risk management experiences Hands-on experience in evaluating Cloud Computing risks and controls. In-depth understanding of cloud computing terminology, cloud governance & risk management. Understanding of and experience in analyzing access security, Change management and operational controls across leading cloud service providers (AWS, Microsoft Azure, GCP, OCI, IBM Cloud, others) Experience on supporting internal/external security audits with significant cloud hosted scope, designing and building cloud compliance programs. Basic understanding of cloud native tools and deployment mechanisms. Exposure to any one industry—Financial Services; Technology, Media & Telecom; Life Sciences & Health Care; Energy & Resources; Consumer & Industrial Products Demonstrate MS office proficiency, problem solving & analytical skills, and strong verbal & written communication skills Ability to prioritize tasks, work on multiple assignments, manage ambiguity, and work independently or as part of a team with professionals at all levels Preferred Skills Big Four experience preferred Ability to work in global delivery mechanisms Qualification Bachelor’s degree MBA in Finance/Accounting/IT/Information security and or CA/CPA/CIA/CISA/CISSP Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304698 Show more Show less

Job Title: Integrated Solutions Manager-Marketing Location: Kolkata About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup About The Brand Macmillan Education provides world-class content in the most relevant, engaging and flexible formats to support students, teachers and institutions in lifelong learning. Visit macmillaneducation.com and follow @MacmillanEducation / @MacmillanELT About The Role This role sits within the Marketing Division and focuses on driving the growth of Altura , a flagship product of Macmillan Education. The position involves close collaboration with cross-functional teams to enhance product positioning, customer engagement, and market performance. Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product Training to sales teams Skills and Attributes: Communication skills: To effectively interact with customers and colleagues. Problem-solving skills: To address customer issues and improve processes. Customer focus: To understand customer needs and prioritize their satisfaction. Strategic thinking: To develop and implement retention strategies. Digital Skills: To be able to use and train customers on tech in teaching Attention to detail: To ensure accuracy and consistency in all aspects of the role. Collaboration: To work effectively with cross-functional teams, including sales and digital to ensure a cohesive customer experience. Customer Centricity : To identify and address customer issues, and implement improvements to processes and services. Key relationships Branch Managers, Regional Sales Teams, PMs in other regions At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodations. For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers Job Posting End Date: 14-07-2025 Show more Show less

Job Title Programme Manager Job Description Summary This role focuses on strategizing and overseeing program initiatives aligned with organizational goals, ensuring quality, performance, and budget efficiency. It involves managing cross-functional teams and projects, developing evaluation protocols, and driving improvements through data-driven insights and ROI monitoring. Key responsibilities include coordinating with analysts and stakeholders, mitigating risks, optimizing customer retention strategies, and implementing customer satisfaction metrics like NPS. Job Description Work closely with Data analysts, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives Manage program and project teams for optimal return on investment through cross-project initiatives Identify key requirements for cross-functional teams and external vendors Monitor ROI on initiatives being drive to enhance and retain revenue from the existing customer base Work with other program managers to identify risks and opportunities across multiple projects within the department Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders Manage the implementation of NPS at various touchpoints in the customer journey INCO: “Cushman & Wakefield” Show more Show less