Retail Store Manager

Role Overview: As a Retail Store Manager, you will be responsible for overseeing the daily operations of the retail store. Your main focus will be on ensuring high levels of customer satisfaction, leading a motivated team, and achieving sales and profitability goals. Key Responsibilities: - Oversee all aspects of store operations such as sales, customer service, inventory management, visual merchandising, and staff supervision. - Achieve and exceed store sales targets and Key Performance Indicators (KPIs). - Lead, coach, and develop a team of sales associates to provide excellent customer service. - Monitor and manage stock levels, ordering, receiving, and inventory control to minimize shrinkage. - Maintain store cleanliness, safety, and presentation in line with brand standards. - Address customer issues and complaints effectively and professionally. - Implement promotional strategies and evaluate the effectiveness of marketing campaigns. - Prepare sales reports, analyze trends, and offer feedback to management. - Ensure compliance with company policies, procedures, and health & safety regulations. - Recruit, onboard, and train new employees as required. Qualifications Required: - Proven experience as a Retail Store Manager or in a similar leadership role within the retail industry. - Strong leadership, interpersonal, and communication skills. - Excellent customer service and sales abilities. - Experience in inventory management and visual merchandising. - Strong problem-solving skills and attention to detail. - Ability to work a flexible schedule including weekends and holidays. - Proficiency in MS Office and POS systems. - Minimum 2-4 years of retail management experience. - Bachelor's degree in Business Administration or a related field preferred.,