Retail Store Manager

Job Description

Job title:- Retail store manager Location:- Chennai Industry:- Used Commercial Vehicle Responsibilities: Take complete ownership of the store's P&L management. Lead and manage a team of 10-20 employees. Achieve monthly sales targets for both the team and self while staying within prescribed costs.• Stay updated on products, pricing, and promotions. Deliver an exceptional selling experience by presenting product promotions and sales opportunities based on customer interactions Develop and implement cross-selling strategies and value-added services for relevant products. Provide excellent customer service, focusing on brand experience, engagement, and satisfaction. Serve as a brand ambassador, building and nurturing strong relationships with customers. Meet sales projections, identify opportunities for ongoing sales, and achieve company and individual KPI goals. Foster a positive team environment by adhering to company policies and contributing to a collaborative workplace. Conduct timely performance reviews with the team. Manage vehicle finance and insurance processes, build strong relationships with financiers and insurers, and ensure timely loan approvals, disbursements, and insurance coverage for assets. Required Skills and Qualifications Graduate degree is mandatory. Strong communication skills (both written and verbal). Positive attitude with a strong motivation to enhance customer satisfaction Minimum 5 years of experience in sales or retail. Preferred Skills Experience in customer service and retail sales, preferably in offline auto sales. Proven leadership skills, with min 2 years of experience in leading a team. Strong track record of meeting and exceeding sales goals. Experience in marketing, customer handling, negotiation, and escalation management. Hands-on experience in the full sales cycle, including deal closing Job Types: Full-time, Permanent, Fresher Pay: ₹400,000.00 - ₹800,000.10 per year Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Experience: Retail sales: 5 years (Preferred) Commercial vehicle: 3 years (Preferred) Location: Chennai, Tamil Nadu (Required) Work Location: In person