Retail Salesperson

Role Overview: As a Retail Sales Associate at Stella Fine Jewellery's Vadodara Mall Store, your role is crucial in providing customers with a personalized and informative shopping experience. You will assist customers in selecting the perfect jewellery pieces while upholding the brand's values of quality and luxury. Key Responsibilities: - Greet customers warmly, understand their preferences, and guide them in choosing the right products. - Share detailed product knowledge, especially regarding lab-grown diamonds, design features, and materials. - Support upselling and cross-selling by recommending complementary accessories and services. - Maintain store displays, ensure inventory management, keep the store clean, and present products effectively. - Process sales transactions efficiently, including billing and packaging, while adhering to store policies. - Provide exceptional customer service by addressing queries, resolving issues, and fostering customer relationships for repeat business. - Meet sales targets, contribute to store objectives, and learn sales techniques such as clienteling and follow-up strategies. Qualification Required: - 0-2 years of experience in retail, jewellery, luxury goods, or related sales fields. Enthusiastic freshers willing to learn are encouraged to apply. - Basic understanding or interest in gemstones, diamonds, and jewellery design, with knowledge of lab-grown diamonds being a bonus. - Strong communication skills in English, Hindi, and Gujarati are preferred for interacting with customers effectively. - Display a pleasant demeanor, confidence, and a customer-centric attitude. - Possess basic numerical abilities for billing and calculations, along with qualities of honesty and reliability. - Willingness to work flexible hours, including weekends and holidays as per retail norms. What We Offer: - Competitive salary along with incentives/commissions based on performance. - Training in jewellery, lab-grown diamonds, and retail sales best practices. - Opportunities for career growth based on performance, with potential to advance to roles like Sales Lead. - Employee benefits including uniforms, staff discounts, etc. (Note: No additional details about the company were provided in the job description.),