Retail Sales Executive

Company Description

Projekt Street is India’s first multi-brand concept store dedicated entirely to streetwear culture. Located in the heart of Kala Ghoda, Mumbai, the store serves as a creative hub for fashion-forward individuals who appreciate authenticity, craftsmanship, and urban expression.

Established in 2023, Projekt Street was built with a vision to redefine the Indian fashion landscape by bringing together some of the most exciting and emerging streetwear labels under one roof. Today, it proudly houses over 17+ Indian streetwear brands, offering a carefully curated selection of apparel, accessories, perfumes, and jewellery that reflect the evolving identity of India’s street culture.

At its core, Projekt Street stands for community, creativity, and quality. Each brand featured in the store tells a unique story — one rooted in individuality, rebellion, and self-expression. By curating diverse pieces from across the country, Projekt Street aims to make high-quality, design-driven streetwear accessible to a wider audience, while also introducing new consumers to the dynamic and ever-growing streetwear scene in India.

More than just a retail space, Projekt Street represents a movement — one that celebrates Indian design, supports homegrown talent, and connects people through a shared love for street culture, music, and fashion.

Role Description

• Maintain a high level of customer satisfaction by staying well-informed about all products and collaborating with team members to deliver an exceptional shopping experience.
• Welcome and greet customers warmly upon arrival, ensuring they feel valued and comfortable.
• Assist and engage with customers by answering inquiries and offering product information and styling advice when needed.
• Guide customers through the store by escorting them to specific racks, counters, or product sections.
• Record and update customer information to build and maintain accurate sales and profile records.
• Handle financial transactions efficiently, including billing, processing payments through cash, credit, or debit cards, and issuing receipts.
• Stay alert to potential security concerns and promptly report any issues to management.
• Support inventory operations by assisting in receiving, organising, and restocking merchandise.
• Build lasting customer relationships by informing clients about exclusive sales, upcoming collections, and new arrivals that match their preferences.
• Help the customers to style different products.

Qualifications

• Street Smart Sales skills.
• Well-groomed and has an interest in wearing streetwear clothing.
• Proficient in English (both verbal and written communication).
• Actively involved in managing and updating inventory reports.
• Minimum 1 year of experience, preferably in Retail, FMCG, or F&B industries.
• Strong working knowledge of Microsoft Excel.
• Proven leadership skills with the ability to collaborate effectively in a team environment.

Working Hours:

• 6 days a week and 1 weekly off
• 8.5-hour shift

Skills and Qualifications:

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• Product knowledge
• People skills
• Energy level
• Dependability
• General math skills
• Verbal communication
• Domain knowledge
• Self-starter
• Problem solving

Education and Experience Requirements:

• Bachelor’s degree in Commerce (B.Com) or any other relevant field.
• 1–3 years of experience in the retail industry preferred.