Retail Sales Executive

As a Retail Sales Executive at our store located in PUNE, Phoenix Mall of the Millennium, Wakad, you will have the opportunity to play a crucial role in driving sales and ensuring top-notch customer service. Your responsibilities will include: - Greeting and assisting customers to understand their needs and recommending suitable products. - Achieving individual and store sales targets to contribute to the store's overall success. - Ensuring high levels of customer satisfaction through excellent service and addressing any complaints effectively. - Maintaining visual merchandising standards in alignment with brand guidelines. - Assisting in daily store opening and closing activities and ensuring proper billing, cash handling, and reconciliation. - Supporting stock management by handling goods receipt, tagging, replenishment, and conducting regular stock audits. - Maintaining store hygiene, safety, and overall presentation while coordinating with the warehouse and logistics teams for stock transfers and returns. - Updating inventory records and assisting in periodic stock-taking processes. Qualifications & Skills: - Graduate in any discipline (preferred: BBA, B.Com, Retail Management). - 1-3 years of experience in retail sales, preferably in apparel, electronics, or FMCG. - Strong communication and interpersonal skills with a customer-focused attitude. - Basic computer literacy with knowledge of MS Office and POS systems. - Flexibility to work in shifts, weekends, and holidays. Please note that the Key Performance Indicators (KPIs) for this role include: - Achievement of sales targets. - Customer satisfaction scores. - Store operations efficiency. We look forward to welcoming a dedicated and customer-oriented individual like you to our team!,