Retail Sales Executive

Company Description

Maple is revolutionizing the ownership experience of pre-owned technology in India. Specializing in rigorously tested, high-quality pre-owned devices, including iPhones, Androids, MacBooks, and iPads, Maple ensures premium performance at a fraction of the price. Customers can buy, sell, or service their devices seamlessly through our online platform or at futuristic kiosks launching soon. Every device undergoes meticulous quality checks, ensuring trust, transparency, and a solid warranty for all. With years of expertise in tech retail, Maple is committed to offering sustainable, smart, and certified solutions for pre-owned electronics.

Role Description

This is a full-time, on-site role for a Retail Sales Executive located in Mumbai. In this role, you will engage directly with customers to promote, sell, and provide guidance on our pre-owned technology offerings. You will be responsible for understanding customer needs, managing in-store inventory, maintaining product displays, and ensuring high levels of customer satisfaction. Additional duties include processing transactions, addressing inquiries, and collaborating with the team to meet retail sales targets.

Qualifications

• Strong interpersonal, communication, and customer service skills
• Sales experience, including upselling and cross-selling capabilities
• Ability to manage inventory and maintain organized product displays
• Proficiency with point-of-sale (POS) systems and transaction processing
• Problem-solving skills and the ability to thrive in a fast-paced retail environment
• Interest or experience in the technology or electronics industry
• Bachelor's degree in Business, Commerce, or related field is a plus
• Ability to work flexible hours, including weekends and holidays