Retail Sales Executive

We are searching for an easy-going retail sales consultant to provide guidance to extant, new, and potential clients, with the aim of generating sales. The retail sales consultant should advise these individuals about existing offerings, paying special attention to the products which seem best suited to clients' needs. You should also be transparent about all applicable costs and notify clients about our payment options.

To be successful as a retail sales consultant, you should be well-spoken and knowledgeable about our products' features and applications. A marvelous retail sales consultant will use every conceivable opportunity to cross-sell.

Role & responsibilities

• Achieving stipulated sales goals on time
• Maintaining a clean and organized store appearance
• Keeping up-to-date with industry trends and new products
• Striving to provide top-notch customer service in each instance
• Welcoming customers and creating a positive shopping experience
• Maintaining knowledge of current sales and promotions and competitions
• Building relationships with customers and maintaining a customer database
• Tracking and engaging in follow-up conversations about products, as needed
• Suggesting appropriate payment arrangements based on clients' available finances
• Address customer complaints and resolve issues in a timely and professional manner
• Reading product manuals and attending training workshops to maintain an in-depth understanding of our offerings
• Consultative approach and demonstrating product features, benefits and providing information on pricing, delivery options, and warranties

Preferred candidate profile

• Team Player
• Product and industry knowledge
• Bachelors degree in business or equivalent
• Attuned to subtleties in human interactions
• Prior experience as a sales consultant or equivalent
• Outstanding improvisation, negotiation, and persuasion abilities
• Exceptional organizational and verbal communication skills
• Confident, assertive, and honest approach to communication
• Should be able to listen to customers' needs and help them find the right furniture for their homes
• Ability to describe product features in simple or technical terms based on clients' existing knowledge
• Computer literate, including the ability to use point-of-sale systems, inventory management systems, and other software programs