Retail Head (Modular)

20+ cities

Role Objective:

Lead the modular retail business in the South Zone by managing multiple exclusive stores and setting up a strong team dedicated to converting online leads into successful projects, while ensuring business growth, customer satisfaction, and strong brand presence.

Key Responsibilities:

• Build, manage, and mentor a team of sales managers and designers who will primarily work on online-generated leads.
• Oversee the operations and performance of multiple exclusive retail stores in the region.
• Drive lead-to-order conversion through structured sales processes and effective client engagement.
• Develop strategies to maximize revenue from digital platforms, online leads, and in-store walk-ins.
• Ensure store-level excellence in customer experience, merchandising, and brand representation.
• Monitor sales pipeline, team productivity, and achievement of sales targets.
• Collaborate with marketing and digital teams to improve lead quality and optimize conversion rates.
• Provide regular business reports, competitor insights, and strategic growth recommendations to senior management.

Qualifications & Skills:

• MBA/PGDM preferred with 10–12 years of sales/retail experience in interiors, modular furniture, or building materials.
• Proven experience in multi-store retail management.
• Strong leadership and people management capabilities.
• Experience in handling digital/online leads and converting them into revenue.
• Excellent communication, negotiation, and analytical skills.
• Ability to build and scale a high-performance sales and design team.