Posted:3 days ago|
Platform:
On-site
Full Time
operations of all retail stores.- Implement SOPs for store operations, sales, inventory,
billing, and customer service.- Ensure smooth store openings, staffing, onboarding, and
training.
performance and implement strategies to increase conversion, ASP, and UPT.- Develop
sales incentive structures.
Handle customer escalations and ensure customer delight.- Build CRM strategies for repeat
purchase and loyalty programmes.
performance reviews and create growth paths for retail teams.- Create a culture of discipline,
accountability, and customer-first attitude. Inventory & Merchandising- Monitor inventory
levels, stock movement, slow/fast-moving SKUs.- Coordinate with supply chain for
replenishment and forecasting.- Ensure high-quality visual merchandising aligned with
brand identity.
contractors, and vendors during store setup.- Create annual retail business plans and
budgets.
(preferably jewellery or luxury).- Strong leadership and multi-store management experience.-
Excellent communication and customer service skills.- Understanding of visual
merchandising, inventory planning, and P&L.; Soft Skills- Ownership mindset- Problem-
solving ability- People leadership- Data-driven decision-making- Strong execution and
follow-up
Acme Services
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