Restaurant Hostess

Job Summary:

The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a welcoming dining experience. She greets guests, manages reservations, organizes seating arrangements, and ensures excellent guest service from arrival to departure.

Key Responsibilities:

• Warmly greet guests as they arrive and thank them as they leave.
• Manage reservations, waitlists, and walk-in guests efficiently.
• Escort guests to their tables, present menus, and introduce their server.
• Coordinate table rotation and monitor dining room flow to optimize seating.
• Handle guest inquiries and complaints courteously and professionally.
• Maintain the cleanliness and presentation of the reception and waiting areas.
• Communicate with servers and kitchen staff to ensure timely table readiness.
• Maintain accurate reservation and guest records as required.
• Assist with phone calls, take reservations, and answer questions about the restaurant and menu.
• Support special events, promotions, or private dining arrangements as needed.

Required Skills & Qualifications:

• High school diploma or equivalent; hospitality training is an advantage.
• 2 - 3 Years experience as a hostess or front-of-house staff in a restaurant or hotel preferred.
• Excellent verbal communication and interpersonal skills.
• Well-groomed appearance with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment and handle busy seating periods.
• Basic knowledge of reservation systems is an advantage.
• Flexibility to work shifts, weekends, and holidays.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus

Work Location: In person