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Restaurant Captain

2 - 3 years

2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a well-groomed, customer-focused Restaurant Captain to oversee daily dining operations and ensure guests receive top-notch service. The ideal candidate should have leadership qualities, strong communication skills, and prior experience in restaurant or hotel service.

Key Responsibilities:

  • Supervise and guide service staff during operations.
  • Welcome guests warmly and ensure excellent service standards throughout their dining experience.
  • Coordinate with the kitchen and bar to ensure timely and accurate order delivery.
  • Handle guest complaints and feedback professionally.
  • Train new team members and ensure ongoing team performance.
  • Assist in table settings, reservations, and shift planning.
  • Monitor cleanliness, hygiene, and presentation of the dining area.
  • Suggest menu items and promote upselling of food and beverages.
  • Ensure adherence to safety and hygiene protocols.

Requirements:

  • Minimum 2–3 years of experience in a similar role in a hotel or restaurant.
  • Strong knowledge of food and beverage service techniques.
  • Excellent interpersonal and leadership skills.
  • Ability to handle pressure and resolve guest issues effectively.
  • Diploma/degree in Hotel Management or equivalent preferred.
  • Flexible to work shifts, weekends, and holidays.

Benefits:

  • Competitive salary
  • Meals on duty
  • Uniform and laundry service
  • Staff accommodation (if applicable)
  • Training and career development opportunities

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

  • Day shift

Work Location: In person

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