Restaurant Captain

Position: Restaurant Captain
Location: Bandra West
Experience Required: 2–4 years (preferably in Italian or continental cuisine service)
Employment Type: Full-time

Job Summary:

We are seeking an experienced and customer-focused Restaurant Captain to oversee dining operations and ensure a smooth guest experience at our Italian restaurant. The ideal candidate will have a passion for hospitality, knowledge of Italian cuisine and wines, and the ability to lead and coordinate the front-of-house team effectively.

Key Responsibilities:

• Greet and seat guests in a warm and professional manner
• Supervise and coordinate the activities of the service staff
• Ensure smooth and efficient table service with attention to guest satisfaction
• Take orders and offer recommendations on Italian dishes and wines
• Coordinate with kitchen staff to ensure timely and accurate food delivery
• Handle guest complaints and resolve issues with a customer-first attitude
• Train and guide new staff members on service standards
• Maintain cleanliness and proper setup of dining areas
• Ensure compliance with hygiene, safety, and quality standards
• Upsell menu items and suggest wine pairings when appropriate

Requirements:

• Proven experience as a Restaurant Captain or Senior Waiter in a fine dining or Italian restaurant
• Strong knowledge of Italian cuisine, beverages, and service etiquette
• Excellent communication and interpersonal skills
• Leadership and team management abilities
• Ability to work in a fast-paced environment and under pressure
• Flexibility to work evenings, weekends, and holidays

Preferred Qualifications:

• Diploma or degree in Hotel Management or Hospitality (optional but preferred)
• Basic knowledge of POS systems and restaurant billing procedures
• Multilingual abilities (especially English and basic Italian terms) is a plus

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Work Location: In person