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Restaurant Captain

2 years

2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a well-presented, customer-focused Restaurant Captain to lead and coordinate the service team in delivering exceptional dining experiences. The ideal candidate should have strong communication skills, leadership qualities, and prior experience in restaurant service.

Key Responsibilities:

  • Welcome guests, take orders, and ensure seamless service throughout their dining experience.
  • Supervise and support wait staff, ensuring adherence to service standards.
  • Coordinate with the kitchen and bar for timely and accurate delivery of orders.
  • Handle guest queries, feedback, and complaints professionally.
  • Assign tables, manage reservations, and ensure smooth table turnover.
  • Monitor cleanliness and presentation of the restaurant and team members.
  • Upsell menu items, specials, and beverages to boost revenue.
  • Assist in training and mentoring junior service staff.
  • Maintain records of daily operations and report any issues to the Restaurant Manager.

Requirements:

  • 2–3 years of experience in a similar role in hotels or restaurants.
  • Strong knowledge of F&B service operations.
  • Excellent communication and customer service skills.
  • Leadership and teamwork abilities.
  • Flexible to work in shifts, weekends, and holidays.
  • Degree or diploma in Hotel Management or F&B preferred.

Benefits:

  • Competitive salary + service charge/incentives
  • Meals on duty
  • Uniform and laundry service
  • Accommodation (if applicable)
  • Training and growth opportunities

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

  • Day shift

Experience:

  • Restaurant: 3 years (Required)

Work Location: In person

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