Restaurant Captain

Job Description

Job Summary: We are a leading branded restaurant in Delhi NCR, looking for a skilled Restaurant Captain to join our team at our Ashok Vihar, Delhi location. The ideal candidate will have experience in fine dining service, strong leadership skills, and a customer-focused approach to ensure an exceptional dining experience for our guests. Responsibilities: Guest Service : Greet and welcome guests, provide menu recommendations, and ensure a memorable dining experience. Table Management : Oversee the seating arrangement, ensure efficient table turnover, and manage guest reservations. Supervising Service : Supervise wait staff, ensuring excellent service, prompt attention to guest needs, and proper table setting. Order Taking : Accurately take orders and relay them to the kitchen staff, ensuring timely and correct delivery. Quality Control : Monitor food and beverage quality before serving to ensure it meets restaurant standards. Team Coordination : Coordinate with kitchen and bar staff to ensure smooth operations and timely service. Training & Development : Train and mentor junior wait staff, ensuring adherence to service standards and customer care protocols. Customer Feedback : Handle customer inquiries and resolve complaints promptly and professionally. Cash Handling : Handle cash, process payments, and maintain accurate records of transactions. Health & Safety : Ensure adherence to health and safety standards, including cleanliness and hygiene in the dining area. Required Experience, Skills, and Qualifications: Experience : 1 - 4 years of experience in a similar role in the restaurant or hospitality industry. Skills : Excellent communication, leadership, and interpersonal skills. Personality : Strong customer service orientation, problem-solving abilities, and a professional attitude. Education : A degree or diploma in hotel management or related fields is preferred. This position offers a fantastic opportunity for an experienced service leader to enhance guest experiences and contribute to the overall success of our restaurant. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Paid time off Schedule: Day shift Evening shift Morning shift Rotational shift Work Location: In person