Resort Manager

The Resort Manager is responsible for overseeing the day-to-day operations of a resort, ensuring that guests receive top-notch service and enjoy their stay. This role demands a blend of administrative acumen, people management skills, and a deep commitment to customer satisfaction.

Responsibilities:

• Oversee daily operations of the resort.
• Develop and implement strategies to improve guest experience and satisfaction.
• Manage and motivate resort staff, ensuring high levels of customer service.
• Develop and maintain relationships with vendors and suppliers.
• Communicate professionally with guests and owners.
• Handle guest complaints and resolve issues promptly to ensure a positive customer experience.
• Oversee property maintenance and ensure all facilities are in excellent condition.

Requirements:

• Minimum of 2 years of experience in resort management.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Ability to work flexible hours including weekends and holidays.
• Knowledge of industry regulations and safety standards.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month