134858 Resolve Jobs - Page 26

Job Role - Account Assistant Experience – 2 to 4 Years. Qualification: B-com Graduate. Office Location – 43/3, Hazra Road, Kolkata - 700019 Mode of interview - face to face. The job description includes the following responsibilities: * Strong Proficiency in Tally. * Data Entry and Record Keeping: Updating financial records, entering transactions, and maintaining accurate financial data. * Invoice and Payment Processing: Preparing and processing invoices, handling payments, and ensuring timely payments to vendors and customers. * Bookkeeping: Performing basic bookkeeping tasks, such as maintaining ledgers and reconciling accounts. * Financial Reporting: Assisting with the preparation of financial statements and reports. * Customer and Vendor Communication: Communicating with customers and vendors regarding billing, payments, and other financial matters. * Assisting senior accountants with audits and budgeting. Required Skills: * Accounting Knowledge: Understanding of basic accounting principles and practices. * Data Entry and Record Keeping: Strong attention to detail and ability to maintain accurate records. * Communication and Interpersonal Skills: Effective communication with clients, vendors, and colleagues. * Software Proficiency: Proficiency in accounting software and Microsoft Office Suite. * Problem-Solving Skills: Ability to identify and resolve accounting discrepancies. Job Type: Full-time Pay: ₹8,086.00 - ₹29,776.25 per month Work Location: In person

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer, Order to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. Identify and resolve unidentified cash and lead end to end process of Cash applications. Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications Graduate in Commerce (B.Com) Meaningful Experience Preferred qualifications Excellent English language skills (verbal and written) Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Kolkata Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 20, 2025, 2:53:22 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Job Summary: The Collection Executive is responsible for contacting customers to collect overdue payments and ensuring timely recovery of outstanding dues. This role requires excellent communication skills, persistence, and the ability to manage and resolve billing disputes professionally. Key Responsibilities: Contact customers via phone, email, or visits to follow up on outstanding payments. Maintain daily, weekly, and monthly records of follow-ups and collections. Negotiate payment plans and resolve queries related to billing and invoices. Coordinate with the sales, billing, and finance teams to reconcile account discrepancies. Ensure adherence to legal and company policies during the collection process. Send reminders and collection notices to defaulters. Recommend accounts for legal action in case of non-payment, as per company guidelines. Achieve assigned recovery targets within the specified timelines. Required Qualifications: High school diploma or Bachelor’s degree. 0–3 years of experience in collections. Strong interpersonal and negotiation skills. Ability to handle difficult conversations professionally. A bike is mandatory for a field job. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

We Are Hiring: Medical Laboratory Quality Control Associates Location : Kolkata, West Bengal Employment Type : Full-Time Nirnayan Health Care Private Limited is seeking highly motivated and detail-oriented Medical Laboratory Quality Control Associates to join our diagnostics team. This role is critical in ensuring that all laboratory processes meet the highest standards of quality, accuracy, and compliance. Key Responsibilities Conduct routine quality control checks on laboratory equipment and analyzers. Monitor and document QC data in accordance with NABL, CAP, ISO, and other regulatory requirements. Identify, investigate, and resolve deviations, ensuring timely corrective actions. Support validation studies, calibration procedures, and proficiency testing initiatives. Participate in internal and external audits, accreditation processes, and regulatory inspections. Collaborate with technical and clinical staff to maintain operational excellence. Qualifications & Experience Bachelor’s or Master’s degree in Medical Laboratory Technology (MLT), Biochemistry, Microbiology, or related discipline. 1–3 years of professional experience in a clinical or diagnostic laboratory (preferred). Strong understanding of laboratory QC/QA protocols and regulatory compliance frameworks. Excellent analytical, documentation, and problem-solving skills. Familiarity with Laboratory Information Systems (LIS) will be an advantage. Job Type: Permanent Pay: ₹240,000.00 - ₹420,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

The Agile Product Owner Senior Analyst will be responsible to provide the “voice of the customer” at the Scrum team level working as part of Systems Integration team. This individual will utilize their strong business and technical skills and experience to manage their team’s intake of work, as well as prioritize delivery and maximize business value being delivered by their Scrum team. In addition, they must be able to work collaboratively as part of a larger technology organization empowered to analyze and deliver innovative solutions to the marketplace. The Product Owner will apply specialized product knowledge and expertise to understand business and technology objectives, communicate the product vision and roadmap, prioritize, and translate needs into requirements to ensure that expected outcomes are achieved. Required Skills: Associates/Bachelor’s degree or equivalent work experience 5-8 years of hands-on experience with Agile methodologies, project management, presentation skills. Experience with vendor management in an onshore/offshore model. JIRA Familiarity Run Backlog Refinement Feature Decomp, Story Creation Sprint Planning Partner with the team and SM PI refinement PI planning PI Readout Responsibilities Understands key business objectives and strategy of the product (s) they support Builds trusted relationships with business and technology partners, collaborates across functional, operational, and technology groups to ensure the appropriate engagement Assists with key stakeholder negotiations, serves as the main point of contact to resolve escalations, remove impediments, and tackle conflicts Collaborates with business and technology product owners/stakeholders to onboard new initiatives Supports the development of specifications including the value statements and tech financial estimates Aligns with partners to understand capacity and ensure their prioritization is reflected in the team’s backlog Maintains and refines the inflow of work to the team (product backlog) Comprehend and provide analysis, requirement solicitation, architecture and design support for scrum team(s) Sets and communicates the team’s scope for the current iteration. Required Experience & Education: Aptitude for gaining deep knowledge of the industry and business, and proactively using this knowledge to deliver meaningful results Ability to successfully facilitate collaboration across multiple functions, departments and levels. Excellent oral and written communication skills Strong interpersonal/relationship management skills. Strong time and project management skills. Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow) Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner) Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Ability to develop productive working relationships with both technical and non-technical partners Understands key provider data business objectives and strategy About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

The Agile Product Owner Senior Analyst will be responsible to provide the “voice of the customer” at the Scrum team level working as part of Systems Integration team. This individual will utilize their strong business and technical skills and experience to manage their team’s intake of work, as well as prioritize delivery and maximize business value being delivered by their Scrum team. In addition, they must be able to work collaboratively as part of a larger technology organization empowered to analyze and deliver innovative solutions to the marketplace. The Product Owner will apply specialized product knowledge and expertise to understand business and technology objectives, communicate the product vision and roadmap, prioritize, and translate needs into requirements to ensure that expected outcomes are achieved. Required Skills: Associates/Bachelor’s degree or equivalent work experience 3-5 years of hands-on experience with Agile methodologies, project management, presentation skills. Experience with vendor management in an onshore/offshore model. JIRA Familiarity Run Backlog Refinement Feature Decomp, Story Creation Sprint Planning Partner with the team and SME PI refinement PI planning PI Readout Responsibilities Understands key business objectives and strategy of the product (s) they support Builds trusted relationships with business and technology partners, collaborates across functional, operational, and technology groups to ensure the appropriate engagement Assists with key stakeholder negotiations, serves as the main point of contact to resolve escalations, remove impediments, and tackle conflicts Collaborates with business and technology product owners/stakeholders to onboard new initiatives Supports the development of specifications including the value statements and tech financial estimates Aligns with partners to understand capacity and ensure their prioritization is reflected in the team’s backlog Maintains and refines the inflow of work to the team (product backlog) Comprehend and provide analysis, requirement solicitation, architecture and design support for scrum team(s) Sets and communicates the team’s scope for the current iteration. Required Experience & Education: Aptitude for gaining deep knowledge of the industry and business, and proactively using this knowledge to deliver meaningful results Ability to successfully facilitate collaboration across multiple functions, departments and levels. Excellent oral and written communication skills Strong interpersonal/relationship management skills. Strong time and project management skills. Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow) Experience with Agile development; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner) Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Ability to develop productive working relationships with both technical and non-technical partners Understands key provider data business objectives and strategy About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Cyber Security Lead Analyst - HIH - Evernorth Position Summary: We are seeking a talented and experienced GRC (Governance, Risk and Compliance) Developer to join our team. The current GRC platform is Onspring. As a GRC Developer, you will be responsible for designing, developing, and implementing customized solutions within the Onspring platform to meet specific needs of our organization’s governance, risk management, and compliance functions. Education and Experience Required: Bachelor’s degree in Computer Science, Information Systems, or a related field. 5-8 years of experience in GRC development or similar roles. Certifications such as ServiceNow Certified Implementation Specialist, RSA Archer Certified Professional, or similar. Job Description & Responsibilities: Develop and Maintain GRC Solutions: Design, implement, and manage GRC applications to support organizational compliance, risk management, and governance processes. Customize and configure GRC platforms (e.g., Archer, ServiceNow, SAP GRC) to meet business needs. API Integration and Development: Build, test, and deploy API integrations to connect GRC tools with other enterprise systems. Optimize API performance and troubleshoot integration issues. Ensure API security and compliance with organizational and regulatory standards. Data Management and Automation: Implement automated workflows to streamline compliance and risk management processes. Design and manage data pipelines to support reporting, analytics, and decision-making. Technical Support and Troubleshooting: Provide technical support for GRC platform users, addressing system performance and integration issues. Collaborate with IT and business teams to identify and resolve technical challenges. Documentation and Reporting: Document system configurations, integrations, and workflows for future reference. Generate reports and dashboards to provide insights into GRC activities and metrics. Compliance and Security: Ensure that GRC systems and processes align with industry standards and regulations. Perform regular audits of the GRC tool environment to identify and mitigate potential risks. Experience Desired: Proficiency in programming languages such as Python, Java, or JavaScript. Hands-on experience with API development and integration (e.g., REST, SOAP). Strong understanding of database technologies (e.g., SQL, NoSQL). Knowledge of GRC tools (e.g., ServiceNow GRC, Archer, SAP GRC) and their integration points. Familiarity with cloud platforms and services (e.g., AWS, Azure, GCP) is a plus. Primary Skills: Knowledge of risk and compliance frameworks (e.g., ISO 27001, NIST, GDPR, SOX). Experience with SDLC and DevOps practices. Experience with automation tools and scripting to improve efficiency. Additional Skills: Ability to successfully interface with internal clients. Ability to document and explain technical details in a concise, understandable manner. Ability to manage and balance own time among multiple tasks, lead junior staff when required, and to work independently and as part of a team. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Contact Number : 90632 25212 Job Title: Senior Sales Manager - Retail – Andhra Pradesh & Telangana (Extensive Travel Required) Candidate base location has to be “VIJAYAWADA” Company: Abhimanya Doors Location: Andhra Pradesh & Telangana Job Type: Full-Time Experience: 5+ years of experience in dealership networking of construction related material like Doors, Plywood, Laminates, Veneers, Adhesives, Tiles, Sanitaryware, Cement, Steel, Electricals, Paints etc. About Us: Abhimanya Doors is a leading manufacturer of high-quality doors known for innovation, durability, and customer satisfaction. With a strong presence across India, we are looking to expand our retail footprint across Andhra Pradesh and Telangana through robust dealer and distributor networks. Job Summary: We are seeking a proactive and dynamic Senior Sales Manager - Retail to manage and grow our dealer and distributor network across Andhra Pradesh and Telangana. This role involves extensive travel, relationship management, and execution of sales strategies to drive revenue growth in the region. Key Responsibilities: Dealer & Distributor Management: Identify, onboard, and develop new dealers and distributors. Maintain strong relationships with existing partners to ensure consistent sales performance. Resolve partner issues and ensure timely support and service. Sales Strategy & Execution: Plan and implement regional sales strategies to meet targets. Track performance metrics and provide regular sales forecasts. Conduct product training and promotional activities for channel partners. Training the new Sales Executives. Market Development: Conduct market visits to identify new business opportunities. Gather and analyze competitor and market trends to stay ahead in the market. Recommend pricing and promotional strategies based on local dynamics. Team Coordination: Coordinate with internal sales, logistics, and marketing teams for seamless execution. Report regularly to regional and national sales heads with updates and insights. Qualifications & Requirements: Candidate base location has to be “ Vijayawada ” Good English Communication skills. Bachelor's degree in Business, Marketing, or a related field (MBA preferred) Minimum 5 years of experience in sales and channel management Prior 5+ years of experience in dealership networking of construction related material like Doors, Plywood, Laminates, Veneers, Adhesives, Tiles, Sanitaryware, Cement, Steel, Electricals, Paints etc. Proven track record of meeting or exceeding sales targets Excellent communication, negotiation, and relationship-building skills Willingness to travel extensively across AP and Telangana Proficiency in local languages (Telugu and/or Hindi) is highly desirable What We Offer: Competitive salary with performance-based incentives Travel and mobile allowances Opportunity to work with a fast-growing brand in the building materials industry A dynamic and supportive work environment Contact Details: · Contact Number : 90632 25212 · Mail Id: hr@abhimanyadoors.com Job Type: Full-time Pay: ₹20,000.00 - ₹61,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Provident Fund Work Location: In person

Job Title: Admission Counsellor Company: SISYA CLASS Location: Visakhapatnam (On-site, Full-time) Salary: Up to ₹6 LPA (CTC based on experience + performance incentives) About SISYA CLASS SISYA CLASS is a fast-growing EdTech startup focused on delivering high-quality, expert-led education to students in Tier 2 and Tier 3 cities across India. Our mission is to bridge the learning gap and empower students with structured, affordable academic programs. Role Overview As an Admission Counsellor , your key role is to convert leads from cold calling or trial/demo sessions into paid long-term program enrollments . You will engage with parents and students, explain SISYA CLASS offerings, address concerns, and drive sales through effective communication and follow-up. Key Responsibilities Engage with incoming leads who attend trial/demo sessions and convert them to long-term programs. Do cold calling to the given data Explain the value, structure, and features of SISYA CLASS offerings in a clear, persuasive manner. Counsel parents/students, resolve objections, and close sales. Meet and exceed monthly sales and conversion targets . Coordinate with internal teams for a seamless post-sale transition. Requirements 1+ years of experience in inside sales, telesales, or counselling , preferably in EdTech. Strong communication, persuasion, and follow-up skills. Ability to understand customer needs and build rapport quickly. Multilingual candidates will be preferred – ability to speak in Hindi and English and at least one regional language (e.g., Telugu, Hindi, Tamil, etc.) is a strong plus. Perks & Benefits Attractive performance-based incentives Health Insurance & Provident Fund Career growth opportunities in a high-impact EdTech startup Collaborative and energetic team culture Join SISYA CLASS and play a vital role in helping families choose the right educational path for their children. Job Types: Full-time, Permanent Pay: ₹240,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Do you speak Hindi and English Fluently? (If not please don't apply) Experience: total work: 1 year (Preferred) Language: Hindi (Required) Work Location: In person

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office Job Description Key Responsibilities: Facility Operations Support: Assist in coordinating the operation and maintenance of the facility’s technical systems, including HVAC, plumbing, electrical, fire safety, and mechanical systems. Support the planning and execution of regular preventive maintenance and repairs to minimize downtime and system failures. Respond to facility-related issues, begin problems, and ensure timely resolutions. Maintain system performance, ensuring all equipment operates according to manufacturer guidelines and safety standards. Team Support & Supervision: Assist in leading and mentoring the facilities maintenance team, ensuring they have the resources and mentorship to perform their roles. Help coordinate daily work schedules and ensure tasks are appropriately assigned based on priorities. Promote a collaborative and positive team culture, encouraging open communication and team development. Do mentorship and assistance to team members on technical challenges and fixing. Facility Maintenance of Life science R&D Labs: Develop and implement maintenance programs, SOPs, and SOWs to ensure the reliability and efficiency of facilities, equipment, and systems. Collaborate with vendors to ensure comprehensive facility management. Lead single or multiple facility operations, aligning with established protocols, tools, and processes. Ensure operations and infrastructure are maintained to the highest level, including internal and external building components. Soft Skills & Customer Service: Act as a key point of contact for internal staff, contractors, and external vendors, providing excellent customer service and addressing inquiries in a timely manner. Apply strong communication and social skills to facilitate clear and effective conversations between various teams, collaborators, customers, and service providers. Resolve facility-related issues in a customer-centric manner, ensuring minimal disruption to operations and improving tenant happiness. Health, Safety & Compliance: Assist in ensuring compliance with safety standards, building codes, and regulations. Participate in safety audits and inspections to identify hazards and ensure corrective actions are taken. Promote safety by encouraging team members to carry out to safety guidelines and procedures. Maintenance Reporting & Documentation: Support in maintaining accurate records of service requests, maintenance activities, repairs, and system inspections. Support in producing reports for management that critical metrics such as uptime, repair expenses, and maintenance timetables. Help in ensuring that documentation for compliance purposes is up-to-date and readily accessible. Project Management Assistance: Provide support in facility-related projects, including upgrades, installations, and renovations. Assist in project timelines, budgets, and work to ensure they align with company goals. Collaborate with project managers and other collaborators to ensure project success. Skills & Qualifications: Bachelor’s degree in electrical engineering, or related technical field, equivalent experience! Strategic problem solver with strong analytical and problem-solving skills. Excellent oral & written communication skills, with a customer service focus. 6+ years in Facility Management. Experience in planning, scheduling, budgeting, resourcing, and completing technical services including MEP, fire, furniture etc. Facilities management or technical certifications (e.g., CFM, HVAC, LEED) are an advantage.

Design, develop, test, and deploy scalable and resilient microservices using Java and Spring Boot. Collaborate with cross-functional teams to define, design, and ship new features. Work on the entire software development lifecycle, from concept and design to testing and deployment. Implement and maintain AWS cloud-based solutions, ensuring high performance, security, and scalability. Integrate microservices with Kafka for real-time data streaming and event-driven architecture. Troubleshoot and resolve issues in a timely manner, ensuring optimal system performance. Keep up-to-date with industry trends and advancements, incorporating best practices into our development processes. Should Be a Java Full Stack Developer. Bachelor's or Master's degree in Computer Science or related field. 8+ years of hands-on experience in JAVA FULL STACK - JAVA SPRING BOOT Java 11+, Spring Boot, Angular/React, REST APIs, Docker, Kubernetes, Microservices Proficiency in Spring Boot and other Spring Framework components. Extensive experience in designing and developing RESTful APIs. Solid understanding of AWS services, including but not limited to EC2, Lambda, S3, and RDS. Experience with Kafka for building event-driven architectures. Strong database skills, including SQL and NoSQL databases. Familiarity with containerization and orchestration tools (Docker, Kubernetes). Excellent problem-solving and troubleshooting skills. Good to have TM Vault core banking knowledge, Strong communication and collaboration skills. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

The Tele Calling Operator is responsible for making outbound calls to potential and existing customers, or receiving inbound calls, to provide information about products and services, generate sales leads, or address customer inquiries. This role requires excellent communication skills, a friendly and persuasive demeanor, and the ability to handle a high volume of calls efficiently. Key Responsibilities: Make Outbound Calls: Initiate calls to a list of prospective clients or customers to introduce products, services, or promotional offers. Handle Inbound Calls: Answer incoming calls from customers to address their queries, resolve issues, or provide information. Product Knowledge: Maintain a deep understanding of the company's products, services, and pricing to effectively communicate their value to customers. Customer Relationship Management: Build and maintain positive relationships with customers, ensuring their needs are met and their experience is positive. Sales and Lead Generation: Identify sales opportunities, generate leads for the sales team, and, in some cases, close sales directly over the phone. Data Entry and Reporting: Accurately record customer information, call details, and outcomes in a CRM or database system. Prepare daily or weekly reports on call activity and performance. Problem Resolution: Listen to customer complaints or issues and provide appropriate solutions or escalate them to the relevant department. Adherence to Scripts: Follow call scripts and company guidelines to ensure consistent messaging and quality service. Performance Metrics: Meet or exceed daily and weekly targets for call volume, talk time, and conversion rates. Required Skills and Qualifications: Education: High school diploma or equivalent; a bachelor's degree is a plus. Experience: Previous experience in a call center, customer service, or telemarketing role is preferred. Communication Skills: Excellent verbal communication skills with a clear and professional speaking voice. Interpersonal Skills: Strong ability to build rapport and handle difficult conversations with tact and empathy. Active Listening: Must be an attentive listener to understand customer needs and concerns. Technical Proficiency: Basic computer skills and familiarity with CRM software and telephone systems. Problem-Solving: Ability to think on your feet and provide quick, effective solutions. Persistence: A resilient and persistent attitude, with the ability to handle rejection. Time Management: Strong organizational skills and the ability to manage time effectively to meet targets. Working Conditions: This is typically a full-time position in an office or call center environment. May require working in shifts, including evenings or weekends, depending on the business needs. The role involves prolonged periods of sitting and talking on the phone. Mail your CV to hr.fugen@gmail.com Job Type: Full-time Pay: ₹8,000.00 - ₹15,000.00 per month Language: Hindi (Required) English (Required) Work Location: In person

About the Role We are seeking a detail-oriented and motivated Junior Accountant to join our growing finance team. This entry-level position is ideal for recent graduates or early-career professionals who want to build a strong foundation in accounting. The Junior Accountant will assist with day-to-day accounting operations, financial reporting, and ensure compliance with company policies and accounting standards. Key Responsibilities Record journal entries and maintain general ledger accounts. Assist with month-end and year-end closing processes. Perform account reconciliations and resolve discrepancies. Process accounts payable and accounts receivable transactions. Support the preparation of financial statements and management reports. Assist with audits, tax filings, and other compliance requirements. Maintain organized financial records and documentation. Collaborate with team members to improve financial processes. Qualifications Bachelor’s degree in Accounting, Finance, or related field. 0–2 years of accounting or finance experience. Knowledge of accounting principles (GAAP/IFRS). Proficiency in Microsoft Excel; familiarity with accounting software (e.g., Tally, QuickBooks, SAP, Oracle, Xero, Zoho Books) is a plus. Strong analytical and problem-solving skills. Excellent attention to detail and organizational skills. Effective communication skills and the ability to work well in a team. Language Requirements: Must be able to communicate in Malayalam . Tamil language skills preferred. Basic English communication required. Age Limit: 26 Years What We Offer: Competitive salary and benefits package. On-the-job training and career development opportunities. Safe and supportive working environment. Exposure to diverse projects in electrical, plumbing, and equipment installation. Accommodation will be provided for the selected candidate. How to Apply: Interested candidates should submit their resume and a brief cover letter to: Email: accounts@ngenwater.com Phone: +918712496117 Please use the subject line: “Junior Accountant Application – [Your Name]” Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Paid sick time Work from home Work Location: In person

JAVA developer The Software Systems Engineer is responsible for designing developing maintaining & supporting software systems for operating systems networked environments and databases. This role involves creating foundational software platforms and finetuning programs to ensure optimal system performance compatibility, and reliability. The engineer will work closely with engineering staff and stakeholders to define system requirements and ensure seamless integration between hardware and software. JR Experience: 8 years (T2), 4 years (T3) Education: High School Diploma (Required) Bachelors Degree in Computer Science, Software Engineering, or a related field (Preferred) Equivalent work experience is acceptable Key Responsibilities Modify existing software to correct errors, adapt to new hardware, or improve system performance. Design and develop software systems using scientific analysis and mathematical models to predict and measure outcomes. Develop software platforms and optimize programs for maximum efficiency and compatibility. Troubleshoot and resolve complex system issues, making necessary system changes as required. Collaborate with engineering teams to evaluate hardware-software interfaces and resolve integration challenges. Define system specifications and performance requirements in consultation with stakeholders. Provide recommendations and maintenance solutions for software systems. - Develop and implement software testing and validation procedures to ensure system reliability. - Ensure compliance with industry standards, security best practices, and performance benchmarks. - Document software designs, updates, and changes for reference and future system improvements. Ability to participate in different shift on rotations and resolve critical issues Skills : Mandatory skills 8 years (T2), 4 years (T3) experience in Java(11+), Spring Boot 3+ and microservices API and Microservices : Strong hands on experience in Core Java, Spring, Spring Boot Two, Microservice architectures and SQL. Hands-on experience with APM tools (Dynatrace, Logscale, Kibana) Practical experience with build tools, distributed version control systems and continuous integration systems About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

MicrofinanceHanumkonda MFI Posted On 20 Aug 2025 End Date 20 Aug 2026 Required Experience 1 - 2 Years BASIC SECTION Job Level GB01 Job Title Centre Manager - Microfinance, MFI South, Sales Job Location Country India State TELANGANA Region South City Hanamkonda Location Name Hanumkonda MFI Tier Tier 3 Skills SKILL SALES COLLECTION PEOPLE DEVELOPMENT CUSTOMER IDENTIFICATION & ACQUISITION OBJECTION & GRIEVANCE HANDLING TARGET DELIVERY TECH ORIENTATION Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties and Responsibilities •Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. •Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. •Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP.•Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. •Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers.•Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. •Carry out end use monitoring of loans as per the process.•Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. •Create a daily report of tasks planned and executed and submit to Branch Manager. •Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. •Ensuring critical parameters like lead to login are executed as per matrix. •Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications and Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

DESCRIPTION It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to a Team Manager remotely, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. Actively seeks employee feedback to improve levels of service. Being able to work on rotational shifts in both weekends and weekdays, including holidays. BASIC QUALIFICATIONS Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Computer skills (Windows, Microsoft Office, Outlook) PREFERRED QUALIFICATIONS Relevant work experience in administration, customer service/ call center or HR environment. Very good proficiency in additional European languages Ability to work in international teams where team members are in different locations and belong to different cultures Ability to work with confidential information Flexibility to work in a fast-paced environment Good interpersonal, communication, time management, and problem-solving skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Summary: The role is for marketing professionals with a knack for innovation in product development & capability to create a brand positioning that resonates strongly with the consumers. The role covers active involvement with the creative agencies to plan & create campaigns that differentiate in cluttered media, and active coordination with the sales team to channel & implement marketing strategies. The incumbent shall be driving ATL, and BTL campaigns and shall be a guide to pre-sales to in-house digital. A bias for high-quality delivery with minimal will be key to success in this profile. The role also entails intensive work in New Product Development for projects with a turnover of a few hundred crores Roles and Responsibilities: Delivering target NPV (annually at market level and project-wise, both in absolute terms and in % terms) To create an effective product portfolio for the business by understanding the present and future business opportunities To create and manage world-class real estate brands using advertising and other marketing tools Brand: To use various communication channels (advertising, PR, BTL, etc.) through various mediums to create enhanced target audience awareness of target brand attributes in a cost-effective fashion and to deliver required footfalls in quality and quantity To provide adequate and fast market intelligence inputs for ensuring a robust pricing strategy and mechanism for each product on an ongoing basis KRA / Success Measures Targeted Gross Contribution - in Value and %age terms as per business plan Qualitative assessment of marketing inputs and speed of sales (No. of units sold per month Vs Target) for each project Maximize brand valuation and maximize the capability to charge a price premium Brand: % change in public perception of target brand attributes as measured by a third-party survey % increase in actual brand spend over target budget Competitor pricing change and sales transaction information speed (Response time in the number of days) The team works towards developing a multi-pronged and differentiated approach to brand building from the point of conceptualizing the product, developing a differentiated product positioning and marketing strategy, and managing various marketing programs and customer interactions till the point of handover to the customer. The group strongly believes in using ‘brand’ as a differentiator and has developed itself as a pioneer of branded realty, delivering consistent brand experience across customer touchpoints. We have invested in building a strong and professional team to meet challenges in an ever-evolutionary and dynamic environment and make a significant contribution at the brand, category, and company levels. Competencies:  Building brand strategy  New product development  Effective consumer understating  Brand communication development  Go-to-market strategy  Capable of handling multiple stakeholders and managing their expectations with responsibility and confidence  Taking quick and effective calls to resolve execution-specific issues that arise from time-to-time  Adaptable to different / rapidly changing circumstances  Ability to manage client conversation & manage relationships

About the Role In this role, you will provide phone support to our rider and driver partners to build trust and encourage customer dedication. A key part of this role will be to provide insights to members of the Leadership Team to help drive continuous improvement. As a Safety Investigations Specialist II, you will need to provide thorough, detailed support using various support platforms (email, chat, phone) & also thoroughly document case details, analyze information, and provide recommendations to key collaborators from time to time What the Candidate Will Need / Bonus Points Provide world class customer support through emails and phone calls Work on critical safety incidents reported by riders and driver partners. Document all incidents on JIRA (The safety incident reporting feature) Collaborate with stakeholders and work towards any solution ideal for the incident. Help in improving processes so we always optimize for better customer experience.This involves communicating with high value clients and and eye to retention in times of problems for the clients and companies Contribute to building the team and the organization for long term success - Basic Qualifications - Be an extraordinary communicator: You build trust with riders and driver-drivers who use Uber/the Uber network/platform through your communication. You have a way with words and enjoy expressing your thoughts in your emails and phone conversations that reflect the Uber try hard. In a safety-focused team, it is imperative that you have a deep understanding of the audience that you are catering to, to find the right way to connect with the target audience. Strong, grammatically accurate English & Hindi language skills are a must. Be customer-obsessed: You are passionate about customer experience, and instantly build a rapport with the riders and driver-drivers who use Uber/the Uber network/platform by being informative, acknowledging the situation, and displaying a genuine willingness to help. Be a problem solver: Not all customer issues are straightforward. You are someone who is passionate about putting the customer first and finding the right solutions no matter how challenging the situation. Be process compliant: You should know how to balance freedom of expression and process compliance making it easy for riders and driver-independent drivers to feel the Uber love while making it easy to analyze ways to scale support. Preferred Qualification Fluency in English and Hindi is a Must with proficiency in either Tamil, Malayalam, Kannada, or Bengali - Preferred Qualifications - Customer empathy - You have a deep understanding of the user experience and the ability to resolve customer support requests in unique and creative ways. Strong written and verbal communication skills including ability to listen effectively and to confidently voice concerns diplomatically. Able to establish trust and effective working relationships with others Ability to leverage multiple resources to inform and support critical decisions Desire to learn - You're a highly motivated self-starter, with an eagerness to learn and grow, and you are receptive to feedback. Adaptability - You are able to adapt to any situation, remain customer centric, and help drive to a resolution.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Responsibilities Develop and maintain backend systems using Java and Spring Boot Implement data management solutions with Spring Data and SQL Design and develop REST and SOAP services Collaborate with front end developers and other team members to integrate user facing elements with server side logic Participate in code reviews and ensure high quality code standards Troubleshoot and resolve issues in existing applications Contribute to the continuous improvement of development processes and practices Optional Responsibilities Implement security measures using Spring Security Requirements Bachelors degree in Computer Science Information Technology or a related field Strong proficiency in Java and Spring Boot Experience with Spring Data and SQL databases Knowledge of REST and SOAP services Excellent problem solving skills and attention to detail Strong communication and teamwork abilities About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Description: We are looking for a confident and dynamic Project Coordinator with 3 to 5 years of hands-on experience in project execution and coordination within the renewable energy sector. The ideal candidate should have strong communication skills, the ability to liaise with government departments, and a proven track record of managing end-to-end project processes. Key Responsibilities: Coordinate and monitor all stages of project execution, ensuring compliance with official procedures and timely completion. Liaise and maintain strong communication with government officials, departments, and clients to ensure smooth project operations. Prepare and maintain project-related documentation, reports, and records. Attend meetings with government representatives and stakeholders, confidently representing the company. Ensure that all project activities align with regulatory and contractual requirements. Support management with updates, progress reports, and issue resolution. Handle multiple tasks simultaneously with strong organizational and problem-solving skills. Requirements: 3 to 5 years of experience in project coordination, preferably in solar/renewable energy projects . Good knowledge of Solar Street Lighting and Rooftop Solar Systems will be an added advantage. Excellent communication and interpersonal skills ; ability to confidently handle discussions with government officials. Bold personality with the ability to manage challenges and resolve issues effectively. Proficiency in MS Office (Excel, Word, PowerPoint) and project documentation. Strong leadership, coordination, and multitasking abilities. Job Type: Full-time Pay: From ₹18,000.00 per month Language: English (Preferred) Work Location: In person

Planning course material and activities Assessing the students’ progress (e.g. homework, exam grades, etc.) Building trusting relationships with students, parents, and other staff Organize classroom lectures and coursework Prepare materials and activities Assign homework and interesting exercises Identify students with special requirements and create individualized plans Determine exam and assignment grades Provide feedback based on workload and classroom behavior Keep a record of students’ attendance and grades Research new language teaching methods Manage classroom crises and resolve conflict Inform parents about their children’s performance Collaborate with teaching staff and administrators to foster a good student experience Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Work Location: In person