Resident Service Engineer

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Client Location:

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Job Summary

Resident Service Engineer (RSE)

Key ResponsibilitiesActive Network Components

• Perform

  comprehensive preventive and corrective maintenance

  for all covered network equipment, including Cisco Catalyst series switches and D-Link switches.
• Diagnose, repair, and replace defective network hardware such as switches, SFP modules, patch cords, and media converters.
• Ensure replacement components are from the

  original manufacturer

  (OEM).
• Maintain network uptime of

  95% or higher

  , ensuring minimal downtime per year.
• Configure and maintain

  L2/L3 switches

  , including:
• IP & VLAN configuration
• Port security and access lists
• Firmware upgrades and backups
• Troubleshooting and STP configuration
• Monitor network performance, load balancing, and error events using network monitoring tools.
• Implement and maintain

  security measures

  to prevent unauthorized network usage.
• Maintain detailed

  IP configuration documentation

  for all systems.

Passive Network Cabling

• Maintain and restore

  fiber optic and UTP cabling

  infrastructure, including:
• Fiber splicing, laying, and termination
• UTP cable installation with proper casing, termination, and tagging
• Carry out trenching, conduit laying, and road restoration for underground fiber installation.
• Replace damaged cables, pigtails, patch cords, and media converters as required.
• Ensure neat arrangement and labeling of cables in network racks.
• Complete connectivity restoration tasks within stipulated timelines (1–3 working days depending on service type).

General Duties

• Attend on-site from

  08:40 hrs to 17:10 hrs

  on all working days (and holidays if required).
• Comply with

  security, safety, and confidentiality protocols

  of DMRL.
• Provide

  monthly reports

  on network availability, performance, and usage.
• Maintain professional conduct; avoid any conflicts or unauthorized activities.
• Use and maintain protective clothing and tools provided.

Qualifications & Experience

• Diploma/Degree in

  Electronics, Telecommunications, IT, or related field

  .
• Minimum

  2 years of experience

  in network maintenance, preferably in defence/government/PSU environments. –

  Freshers are also Welcome

• Hands-on expertise in both active and passive network maintenance.
• Strong knowledge of Cisco Catalyst series switches and fiber/UTP cabling.
• Ability to read, write, and communicate in

  English, Hindi, and Telugu

  .

Skills Required

• Network troubleshooting & configuration skills.
• Familiarity with network monitoring tools.
• Fiber splicing and UTP cable termination.
• Documentation and reporting skills.
• Strong problem-solving and communication skills.

Work Environment & Conditions

• Restricted-area workplace with

  strict security checks

  (police verification required).
• No mobile phones/personal belongings allowed inside premises.
• Work involves both

  indoor and outdoor

  network infrastructure maintenance.