Reservations Consultant

Job description

Job Title: GDS Air Ticketing Executive / Travel Consultant (Ticketing)

Location: New Delhi . Subhash Nagar
Department: Travel Operations / Ticketing
Job Type: Full-Time

Job Summary:

We are seeking a detail-oriented and experienced GDS Air Ticketing Executive to manage domestic and international flight bookings and ticket issuance using global distribution systems (GDS) such as Amadeus or Galileo. The ideal candidate will possess deep knowledge of fare construction, reissuance, refunds, and travel policies, and ensure accurate and timely ticketing services to clients.

Key Responsibilities:

• Issue and reissue airline tickets (domestic & international) using GDS (Amadeus, Galileo).
• Check fares, rules, and conditions to ensure accurate ticket pricing and routing.
• Manage and process PNRs, cancellations, refunds, exchanges, and revalidations.
• Coordinate with airlines for schedule changes, waivers, and fare adjustments.
• Ensure compliance with airline and IATA regulations.
• Maintain up-to-date knowledge of airline policies, promotions, and GDS updates.
• Assist in managing queues and resolving ticketing errors or discrepancies.
• Provide support to clients and travel consultants on ticketing queries.
• Prepare regular reports on ticket issuance and transactions.

Requirements:

• Proven experience in air ticketing using at least one major GDS (Amadeus, Galileo).
• Minimum 1–3 years of relevant experience in a travel agency or corporate travel desk.
• Knowledge of airline fare rules, BSP, ARC, and IATA standards.
• Strong understanding of international and domestic air routing and fare construction.
• Excellent attention to detail and problem-solving skills.
• Good communication and customer service skills.
• Ability to work under pressure and meet tight deadlines.

Preferred Qualifications:

• Certification in GDS systems or IATA travel and tourism diploma.
• Multilingual abilities (a plus, not mandatory).
• Experience in handling group bookings and corporate travel clients.

Thanks and Regards
Mehvish KhanHR Dept.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance

Schedule:

• Day shift
• Night shift
• Rotational shift

Work Location: In person