239924 Reports Jobs - Page 9

Job Title: Customer Relationship Manager Location: Aluva (On-site) Experience Required: Minimum 5 Years in Customer Relationship Management Joining: Immediate Job Summary: We are looking for a dynamic and experienced Customer Relationship Manager to join our team in Aluva. The ideal candidate will have a proven track record in managing customer relationships, leading a team, and achieving targets. This is a key position requiring strong leadership, excellent communication skills, and a customer-first mindset. Key Responsibilities: Lead and manage the customer relationship team to ensure high levels of customer satisfaction. Develop and implement customer relationship strategies to retain and grow the customer base. Set performance targets for the team and ensure timely achievement. Handle escalated customer issues and resolve them effectively. Coordinate with internal departments to fulfill customer requirements efficiently. Maintain accurate records of customer interactions and follow-ups. Prepare regular reports on customer feedback, satisfaction levels, and service performance. Train and mentor team members to enhance their customer handling skills. Work proactively to identify opportunities for improving customer engagement. Requirements: Minimum 5 years of experience in customer relationship management. Prior experience in leading a team and achieving performance targets. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Target-oriented and able to work under pressure. Proficiency in CRM software and MS Office tools. Must be available to join immediately . Willing to work on-site at our Aluva office . Job Type: Full-time Pay: ₹30,000.00 - ₹32,000.00 per month Benefits: Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Language: English (Preferred) Work Location: In person Speak with the employer +91 7592921004

2 - 3 Years 7 Openings Kochi, Trivandrum Role description Role Proficiency: A Voice Associate should under very minimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very minimal guidance effectively and efficiently process the transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs Outcomes: Acts under very minimal guidance to achieve the following: Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze information enter and verify data following the SOP to ensure completion of the task. Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed as per directions. Be aware of any clients processor product updates and ensure 100% compliance towards the same. Proficient in the process and assist other team members who are new to the process to ensure quick readiness of the team. Able to handle and manage higher complexity tasks. Able to analyze processes and come up with ideas to automate them to increase operational efficiency. Measures of Outcomes: 100% Adherence to quality standards Adherence to turnaround time for response and resolution Completion of all mandatory training requirements 100% adherence to process and standards 100% adherence to SLAs where applicable Number of issues fixed and tasks completed Number of non-compliance issues with respect to SOP Production readiness of new joiners within agreed timelines by providing guidance Zero/No Client Escalations Outputs Expected: Processing Data: Processing transactions assigned as per SOPs Handling calls Voice: Handle customer support calls resolve issues and complete after-call work Production: Take calls (voice) or process complex transactions (data) Quality: Perform quality control for transactions processed by associates if required Reporting: Create reports prepare spreadsheets of daily transactions data entry in software/tool Report status of tasks assigned complying with project related reporting standards and process Productivity: Completion of tasks with zero errors. Take steps to improve performance based on coaching Monitors progress of requests for support and ensures users and other interested parties are kept informed. Issue Resolution: Identifies analyses and solves the incidents/transactions. Address any problems with the supervisor /QA to ensure maximum productivity and efficiency. Training: Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of the organization and customer. Provide on floor training and one to one mentorship of new joiners. Escalation: Escalate problems to appropriate individuals and support team based on established guidelines and procedures. Manage knowledge: Consume project related documents share point libraries and client universities Communication: Share status update to the respective stakeholders and within the team Collaboration: Collaborate with different towers of delivery for quick resolution (within SLA); document learnings for self-reference. Collaborate with other team members for timely resolution of errors Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process; consult with mentor when in doubt. Adherence to defined processes. organization’ s policies and business conduct. Skill Examples: Customer Focus: Focus on providing prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure SOPs are followed and mistakes are not knowingly made Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Make rule-based decisions and judgments based on guidance from Lead Analytical ability to understand the larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Willingness and ability to learn new skills domain knowledge etc. Sr. Process Associate Quality Auditor SME Frontline resource - Voice/Backoffice Quality Auditors SME Knowledge Examples: Familiar with Windows Operating Systems MS Word MS Excel. English comprehension – Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Fair understanding of customer infrastructure ability to co-relate failures. Familiarity with work allocation and intake functions Experience level – 2 to 5 years Additional Comments: Risk Adjustment HCC Coder Responsibilities include, but are not limited to, the following: Assign appropriate ICD-10-CM codes, mapping to risk adjustment models for Medicare Advantage and ACA Commercial Projects. Assign Flag events and CDI for documentation discrepancies. Comply with the Standards of Ethical Coding as set forth by the American Health Information Management Association and adhere to official coding guidelines. Comply with HIPAA laws and regulations. Maintain quality ( 97%) and production standards. Remain current on diagnosis and coding guidelines and risk adjustment reimbursement reporting requirements. Additional Requirements: Night shift is mandatory. This is a full-time, in-office role with 5 working days per week. Candidates must demonstrate alignment with UST’s core values: Humility, Humanity, and Integrity. Qualification: At least 2+ year of medical coding experience (HCC Risk Adjustment). Must be a college graduate Active coding certification under AAPC or AHIMA; Certified Risk Adjustment Coding (CRC) certification preferred. Able to code using ICD-10-CM physical codebook or coding software. Strong clinical knowledge related to chronic illness diagnosis, treatment, and management. Proficient in using computers, including MS Office and internet applications. Skills Medical Coding,Hcc,Icd,Computer Knowledge About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

F&B Manager (Food & Beverage Manager) Company: Sylcon Group Location: Kochi, Kerala Job Type: Full-time About Us: Sylcon, founded in 1942 by Mr. K. Hamzoo, is a legacy retail group with a strong presence in fashion, supermarkets, and restaurants. With over 80 years of excellence, we are now expanding our food and beverage vertical and are looking for a dynamic F&B Manager to lead our culinary and dining experiences. Job Description: We are seeking an experienced and passionate F&B Manager to oversee the daily operations of our restaurant(s) and ensure exceptional customer dining experiences. The ideal candidate will be responsible for managing staff, optimizing profitability, maintaining quality standards, and driving innovation in our F&B offerings. Key Responsibilities: Operational Management: Oversee day-to-day operations of the restaurant(s), including kitchen and front-of-house. Ensure compliance with health, safety, and hygiene regulations. Manage inventory, stock levels, and supplier relationships. Customer Experience: Maintain high standards of service, food quality, and presentation. Handle customer feedback and resolve complaints promptly. Implement strategies to enhance guest satisfaction and loyalty. Financial Management: Monitor budgets, control costs, and maximize profitability. Analyze sales reports and develop action plans to achieve targets. Optimize pricing strategies and menu engineering. Team Leadership: Recruit, train, and supervise F&B staff. Foster a positive and collaborative work environment. Conduct performance reviews and provide constructive feedback. Innovation & Growth: Develop and launch new menus, promotions, and concepts. Stay updated with industry trends and incorporate best practices. Drive marketing initiatives to increase footfall and revenue. Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Benefits: Food provided Work Location: In person

Please call 9947350555 more details Gathering, collating, and preparing documents, materials, and information for data entry. Conducting research to obtain information for incomplete documents and materials. Creating digital documents from paper or dictation. Candidate nearest kalamassery location prefer. Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies. Capturing data into digital databases and performing regular backups. Updating and maintaining databases, archives, and filing systems. Monitoring and reviewing databases and correcting errors or inconsistencies. Generating and exporting data reports, spreadsheets, and documents as needed. Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Preferred) Language: English (Preferred) Malayalam (Preferred) Work Location: In person

Join us on a journey of endless possibilities At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com Role summary Providing accurate outputs including Salary registers, Journal Vouchers, full and final statements and statutory reports Implements, maintains, and reviews India payroll processing system To process the Indian payrolls by meeting the obligations such as TAT & accuracy levels as specified. To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty To proactively seek learning opportunities to develop and maintain good knowledge of Strada's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas. Main responsibilities Production Responsible For Processing And Meeting Targets Given For The Same Responsibility of monthly end to end Indian payroll processing, including verification of input and output. Preparing reports for payment of statutory dues including TDS, Professional Tax, Provident Fund, ESIC, Etc., Providing Feedback On Quality Issues Found During Audits Responsible for timely escalation of production related issues Responsible For Maintaining Accuracy Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines Calculates, prepares and transmits manual payments and third party disbursements Coaches and advises team members on Systems and PC usage Suggests ways in which systems and procedures can be improved to enhance the business. Updating Process Related Reports and Documents Compliances Ensuring ISMS Compliance Of The Team India Tax, PF, Gratuity, SIC rule, Tax exemption Knowledge Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process Adhering to Work Timings, Leave Schedules Key experience Requirements Graduate/3-year diploma is preferred. 1 years’ experience in India Payroll PC Literacy - Word and Excel (Basic Level) Skills Good communication skills End to End India Payroll Commitment to achieve deadlines Learning Attitude What we offer Sophisticated career development initiatives Transparent reward and recognition schemes Innovative industry leading company Promising career growth path At Strada, o ur values guide everything we do: Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right. Benefits At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks , where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. Our commitment to Diversity and Inclusion S trada is dedicated to fostering a diverse, equitable , and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. Diversity Policy Statement Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting the ir recruiter. Authorization to work in the Employing Country To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .

Maintain and update financial records, ledgers, and journals. Prepare and analyze financial statements (P&L, Balance Sheet, Cash Flow). Handle accounts payable and receivable functions. Perform bank reconciliations and monitor cash flow. Ensure compliance with statutory requirements (GST, TDS, Income Tax, etc.). Support internal and external audits by providing necessary documents. Assist in budgeting, forecasting, and financial planning. Generate MIS reports and present financial insights to management. Ensure adherence to accounting policies and procedures. Job Type: Permanent Pay: From ₹20,000.00 per month Work Location: In person

We are seeking a detail - oriented and experienced Accountant to manage our financial records, prepare financial reports, and ensure compliance with accounting standards and regulations Key responsibilities: 1. Maintain- accurate and up-to-date financial records. 2. Statutory returns- GSTR 1 , GSTR3B , TDS payment and return filing 3. Managing daily petty cash transactions 4. Assist in payroll management 5. Manage accounts payable and accounts receivable Requirements: 1. Mcom/ Professional certification ( CMA, ACCA, CPA) 2. Proven experience as an Accountant Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Work Location: In person

Bright House is a professional agency that offers high-quality Housekeeping services, Facility management services, Hospitality management services, Deep cleaning services, Housemaid services and Security services in Kerala. We are in the industry since 1999, and ever since we evolved to the changing requirements. Key Responsibilities: Scheduling and Coordination: Assist with scheduling cleaning staff, coordinating service calendars, and confirming job details with clients and cleaners. Communication: Effectively communicate updates, changes, and instructions to cleaning staff. Customer Interaction: Follow up with clients after services for feedback and quality checks. Staff Management: Assist with onboarding new cleaners, maintaining cleaner records, and potentially handling last-minute changes or issues. Process Improvement: Identify areas for process improvement and assist in implementing solutions to enhance operational efficiency and customer satisfaction. Quality Control: Implement quality control measures and ensure customer satisfaction. Compliance: Ensure compliance with company policies, health and safety regulations, and relevant industry standards. Reporting: Prepare operational reports for management as needed. Inventory Management: May be involved in managing cleaning supplies and equipment. Problem Solving: Address operational issues and concerns in a timely manner. Financial Responsibilities: Assist with budget planning and cost control measures. Skills & Qualifications: Strong organizational and multitasking skills. Excellent written and verbal communication skills. Ability to work under pressure and meet deadlines. Proficiency in scheduling or CRM software. Problem-solving skills and a proactive approach. Knowledge of the cleaning industry and relevant regulations is often preferred. Experience in an administrative, coordination, or assistant role. Leadership and team management skills. Requirements: Age: 35 - 45 years Experience : 5-10 years in operations Location: Vennala, Kochi Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Work Location: In person

Job Title: Sr. QA Engineer Location: Chennai Employment Type: Contract to Hire (C2H) – Only candidates willing to work on C2H should apply Experience Level: 3 to 6 years Work Mode: Work From Office – 5 days a week Notice Period: Immediate Joiners or candidates with up to 15 days’ notice (including those serving notice) About the Role: We are looking for a Sr. QA Engineer who is passionate about quality assurance and has solid hands-on experience in testing OTT platforms across iOS, Android, Smart TVs, and Web . The ideal candidate will have a balanced skill set in both Manual and Automation Testing , with a strong background in Java, Selenium, Appium, and testing methodologies like TDD and Cucumber . Key Responsibilities: Design, develop, and maintain test automation frameworks for OTT platforms using Java, Selenium, Appium , and Cucumber . Perform manual and automated testing across mobile (iOS & Android), Smart TVs (Samsung, LG, etc.), and Web platforms. Collaborate with cross-functional teams to ensure product quality throughout the development lifecycle. Execute Test Driven Development (TDD) practices where applicable to ensure robust and scalable test coverage. Validate streaming service performance, usability, and stability across various devices. Analyze test results, debug issues, and file comprehensive bug reports using JIRA or similar tools. Work with CI/CD pipelines such as Jenkins or GitLab CI to integrate automated tests. Conduct API testing using Postman , REST Assured , and network debugging tools like Charles Proxy . Required Skills and Qualifications: 3 to 6 years of relevant QA experience, specifically in OTT platform testing . Strong proficiency in Java , Selenium WebDriver , Appium , and Cucumber . Proven track record in both Manual and Automation Testing . Solid understanding of TDD , software QA methodologies, tools, and processes. Experience in testing across iOS, Android, Smart TVs , and Web browsers . Hands-on experience with bug tracking tools like JIRA and test management tools . Familiarity with CI/CD tools like Jenkins, GitLab CI for automation integration. Exposure to API testing tools such as Postman, REST Assured, and Charles Proxy . Excellent communication and documentation skills.

We are looking for an experienced HR Executive to join our professional team at our Wayanad office. The ideal candidate will manage recruitment, general administration, statutory compliance, and payroll functions while ensuring smooth HR operations across the organization. Key Responsibilities: 1. Recruitment & Talent Acquisition Manage the end-to-end recruitment process: sourcing, screening, interviews, reference checks, and onboarding. Coordinate with department heads to understand manpower requirements. Draft job descriptions and publish openings on relevant platforms. Conduct HR interviews and salary negotiations in line with company standards. Ensure smooth onboarding and induction of new employees. Maintain recruitment dashboards and reports. 2. General Administration Handle day-to-day HR & administrative operations. Maintain employee personal files, HR records, and documentation. Oversee attendance systems, ID cards, and HR-related infrastructure. Coordinate with departments for smooth administrative support. Support employee engagement activities, grievance handling, and internal communication. 3. Statutory Compliance Ensure timely compliance with statutory requirements (PF, ESI, Professional Tax, Gratuity, Bonus, LWF, etc.). Prepare, file, and maintain statutory returns and registers. Liaise with government authorities, inspectors, and auditors. Stay updated on amendments in employment laws. 4. Payroll Management Compile monthly attendance and leave data for payroll processing. Coordinate with finance/accounts for accurate payroll disbursement. Manage statutory deductions (PF, ESI, PT, TDS, etc.). Address employee payroll-related queries. Generate payroll MIS reports and maintain payroll records. Qualifications & Skills: Bachelor’s/Master’s degree in HR, Business Administration, or related field. 1 –3 years of relevant HR experience, preferably in recruitment, statutory, and payroll. Knowledge of Indian labor laws and statutory compliances. Knowledge IN HRMS/attendance software and MS Office tools would be an advantage. Excellent communication, coordination, and negotiation skills. Ability to handle sensitive information with confidentiality. Willing to relocate to Wayanad. Job Type: Permanent Language: English (Preferred) Work Location: In person Application Deadline: 01/09/2025 Expected Start Date: 01/09/2025

Oversee daily front office operations including reception, reservations, guest services, and switchboard. Manage, train, and motivate front office staff to maintain service standards. Ensure a welcoming and professional environment for guests and visitors. Handle guest complaints, requests, and feedback promptly and effectively. Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations. Maintain records of occupancy, reservations, and guest accounts. Prepare and analyze front office reports, budgets, and forecasts. Implement SOPs (Standard Operating Procedures) for efficient front desk operations. Ensure compliance with company policies, safety, and quality standards. Monitor and manage front office inventory, supplies, and equipment. Support in recruitment, scheduling, and performance evaluation of staff. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Language: English (Preferred) Work Location: In person Speak with the employer +91 8089825457

Oversee general office administration and ensure smooth day-to-day operations. Manage office supplies, equipment, and maintenance requirements. Handle correspondence, phone calls, and emails in a professional manner. Maintain and update records, files, and databases. Assist in scheduling meetings, preparing minutes, and coordinating travel arrangements. Support HR functions such as attendance tracking, leave management, and onboarding. Liaise with vendors, service providers, and external stakeholders. Ensure compliance with company policies, procedures, and statutory requirements. Monitor housekeeping, security, and facility management. Prepare administrative reports and assist management as required. Job Types: Permanent, Fresher Pay: From ₹15,000.00 per month Work Location: In person

Job Title: Accountant Location: Companypady, Aluva Experience Required: Minimum 2 Years Salary: ₹18,000 – ₹30,000 (Based on Experience) Job Description: We are seeking a skilled and experienced Accountant to manage our company’s financial records and ensure compliance with statutory requirements. The ideal candidate will have a strong background in accounting software, taxation, and day-to-day financial operations. Key Responsibilities: Maintain and manage company accounts using Tally Handle GST filing and ensure compliance with tax regulations Manage TDS deductions and filings Prepare financial reports and assist in audits Handle bank reconciliations, invoicing, and ledger maintenance Ensure accurate and timely data entry of financial transactions Required Skills & Qualifications: Proficiency in Tally ERP Strong knowledge of GST rules, returns, and filings Understanding of TDS procedures and compliance Experience in managing company accounts and financial documentation Bachelor's degree in Commerce, Accounting, or related field preferred Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Work Location: In person

About Karomi ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance. Overview We are looking for a proactive and customer-focused Business Growth Executive - SaaS to strengthen relationships with our strategic clients across India and international markets, ensure their success with the platform, and drive account growth. The ideal candidate will have strong client management skills, a solution-oriented mindset, and the ability to collaborate across internal teams to deliver a seamless customer experience. Key Deliverables Act as the primary point of contact for assigned key accounts Build and nurture long-term relationships with customers, understanding their business goals and aligning them with our product offerings Ensure customer retention and satisfaction by addressing issues promptly and proactively Identify upsell and cross-sell opportunities and work closely with the sales team to convert them Lead periodic account reviews, performance tracking, and stakeholder engagements Liaise with internal teams (Product, Support, Implementation) to resolve client queries and deliver value Track account health and usage metrics; ensure clients are leveraging the platform effectively Maintain documentation, update CRM tools, and prepare regular status reports Represent the customer voice internally to influence product enhancements and service delivery Required Qualifications 1-3 years of experience in account management, client success, or B2B relationship management, preferably in a SaaS or enterprise tech environment Excellent communication, presentation, and interpersonal skills Strong problem-solving ability and a customer-first attitude Ability to manage multiple stakeholders and coordinate with cross-functional teams Experience using CRM tools (e.g., Salesforce, Zoho) and basic data analysis for account tracking Willingness to travel occasionally for client meetings, expos, forums, and industry events Bachelor’s degree in Business, Engineering, or related field Nice to have: Experience in the CPG, Pharma, or Food & Beverage industry Understanding of packaging/artwork workflows or regulatory compliance software Exposure to global client management

About this role: Wells Fargo is seeking a Software Engineering Manager. In this role, you will: Manage, coach, and develop a team of individual contributor engineer roles with low to moderate complexity and less experienced managers who are responsible for building high quality capabilities with modern technology Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release Engage with architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable application migration paths to target architecture; for example, cloud readiness, application modernization and data strategy Function as the technical representative for the product during cross-team collaborative efforts and planning Identify and recommend opportunities for driving resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards Act as an escalation partner for scrum masters and the teams to make decisions and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement culture Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed Interpret, develop, and ensure security, stability, and scalability within functions of technology with low to moderate complexity, as well as identify, manage and mitigate technology and enterprise risk Collaborate and consult with the Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices Interact directly with third party vendors and technology service providers Manage allocation of people and financial resources for technology engineering including career development and performance management for engineers and managers on the team Hire, mentor and guide talent development of direct reports to build the skills required to effectively design and deliver innovative solutions for the supported product areas/products Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Desired Qualifications: 4+ years in data & analytics engineering experience 3+ years' experience with Agile development or DevOps methodologies. 4+ years' experience in ETL (Extract, transform, loading) processing data analytics, and data visualization. Experience with Data science, Machine learning, optimization models, exploratory data analysis(EDA) Experience working with a variety of data sources to including SQL, Oracle, and various data mart's. Oversee day to day activities for IAM data engineering and lead a team of 7+ of team members Lead an agile engineering team supporting technology solutions development across multiple product or capability domains. Partner with business product managers, lead systems architects, and senior engineers to develop product functional and technical strategy for the domain(s), including development of actionable short and long-term product roadmaps and shaping prioritized features. Oversee engineering teams to deliver commitments aligned to strategic product priorities. Collaborate within and across agile teams to design, test, implement, and support technical solutions in full-stack development tools and methodologies. Ensures the craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers. Support implementation of features spanning multiple teams for multiple product or capability domains. Partners with product managers to drive business outcomes. Ensure compliance and risk management requirements for supported area are met. Ensures that key areas of technology risk including security, stability, and scalability are addressed in products and capabilities within the domain(s). Interface with third party vendors and technology service providers. Lead a team of individual contributor engineers Plan, measure and monitor health of operations with KPIs and KRIs. Lead initiatives like predictive trend analysis, continuous improvement thru automations and cross trainings. Responsible for recruitment of top engineering talent, performance management and team development. Accomplish results by communicating job expectations, planning, monitoring, appraising job results and coaching. Mentor and guide the professional and technical development of senior engineers. Accountable for forecasting, capacity planning, building high performing teams and monitoring the success of integrated service delivery. Ensure smooth delivery of projects/ operations with strong focus on quality and value creation for the organization/enterprise. Knowledge in IAM controls - Identity, Access, Authentication, Authorization and Directory Space. Expertise in information security industry and regulatory standards, policies, procedures and control systems Excellent leadership, stakeholder management and project management skills. Extremely good in verbal, presentation, written, and interpersonal communication skills. Good negotiation, conflict resolution and decision making skills. Effective people management experience with managing managers and team members Bachelors or Master's degree in Technology /Engineering Industry certification like Cyber Ark, CCNA, VCP, CISSP, CISM in good standing for over 3 years Experience in Banking organization Managed service delivery certifications like ITIL, PMP will be beneficial Experience with various reporting tools, SSRS, Tableau and other Business Intelligence (BI) tools. Experience with ETL tools such as NDM, Autosys, SSIS, etc Posting End Date: 28 Sep 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Frontend Arts brings together deep industry expertise and the latest IT advancements to deliver world-class digital transformation services to our clients. We partner with leading companies across industries to create innovative solutions that drive performance and growth. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable. Immediate joiners or candidates with notice period up to 45 days/less are highly preferred 15+ years of overall IT experience with a minimum of 5 years in Oracle Fusion HCM Cloud technical roles. Completed at least 2 full-cycle Oracle Fusion HCM Cloud implementations. Strong technical expertise in Oracle HCM Cloud, including Payroll and Core HR modules. Hands-on experience in BI Publisher reports, HDL data loads, Integrations (REST/SOAP APIs), and Workflows (Fast Formulas, Approvals). In-depth understanding of Oracle HCM Cloud’s database structure and architecture. Technical knowledge of both Oracle Cloud HCM and EBS Payroll modules. Desirable to have basic functional knowledge of Oracle Cloud HCM (not mandatory as a functional consultant). Capable of working independently and guiding technical teams throughout implementation cycles. Frontend Arts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and contractors. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Job Type: Full-time Education: Bachelor's (Preferred) Work Location: In person

Sr SDET (Software Development Engineer in Test) : The impact you will have: Design test plans, automate test cases, and present test strategies for team review Defining test strategies for large, complex products delivered in a distributed agile environment Test execution, test result capture, and assurance of quality Publish test reports and participate in Go- or No-Go decision Ensure effective communication of project and testing status to Development teams Execute other quality assurance tasks as requested Design and development experience in Java, Spring, Angular, React ,MVC, C# .Net, etc. Suggest improvements for processes, best practices, and standards Reviewing test practices and coaching the team on improvement opportunities What we’re looking for: Experience with the following test automation tools - JUnit, Jest, Mockito, Wire Mock, Playwright, Selenium ,Cypress etc. Understanding of QA methodologies, life cycle, and processes Candidate should have strong programming, debugging experience, and excellent problem-solving skills Work with Development to review new feature designs and validate test specifications to ensure they are comprehensively tested and meet customer expectations Identify defects and own them through the resolution and verification cycle Substantial experience creating/updating/reviewing/executing automated and manual tests Experience in both functional testing and system testing Experience in end-to-end testing and automation across various systems Experience testing APIs (familiarity with REST, JSON, XML, Web API), Postman,Swagger Exposure to working in agile product development model using concepts such as micro-services based development and deployment Previously dealt with mission-critical production issues in terms of data volumes and speed of data Experience with Git hub, Gitlab, JIRA, Jenkins and Confluence Experience with functional and load testing of web applications Experience with Oracle, PL/SQL, My SQL, Bigdata technologies Experience working with UNIX/Linux (command-line usage, simple shell scripting) Additional Skillsets: University degree in Computer Science, Programming, or equivalent education Minimum of 5-10 years’ experience in software quality assurance and testing Excellent knowledge of QA processes, principles, and the software development lifecycle Experience of working in an agile development cycle Ability to communicate effectively in English both written and spoken Previous work experience in a Product/Service company

Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager - Liquidity Reporting Principal responsibilities To produce Liquidity reports, which includes Internal Liquidity Metric, PRA 110, Liquidity Coverage Ratio (LCR) report, Net Stable Funding Ratio (NSFR) report, Additional Monitoring Metrics (AMM) report, ALCO packs and other liquidity reports viz. Depositors Concentration, Term Funding etc. Role holder would be responsible to manage/support Regulatory submissions to PRA within the regulatory defined deadline Performing/supporting any analysis and MI requirement from Senior management or Regulator on Liquidity reports/metrics The process involves liaising with various in-country team members. The role requires good understanding of (1) financial products, (2) market product specific knowledge and (3) financial /management reporting (with balance sheet focus) (4) Basel III framework Ensuring appropriate Reconciliation & Validation controls are in place and applied to maintain consistency of accounting processes across the submissions Aligns practices with existing other teams in ALCM to embed global processes and standard EUC’s Providing instructions and best practice guidance to regional and global business peers Documenting clear basis of preparation for each aspect of the consolidation process Transition of processes / activities basis Target Operating Model. Requirements Qualified CA (Chartered Accountant)/CWA /CPA /CFA/ MBA (Finance)/ PGDBM-Finance with at least 5+ years of post-qualification experience or commerce graduates with at least 5+ years of experience in accounting/financial reporting, management reporting, global consolidation, financial analysis within IFRS and IAS reporting framework Hands-on experience of Liquidity or Regulatory reporting Deep understanding of Bank Balance Sheet Sound understanding of HSBC market products and line of business Strong communication skills and an ability to communicate complex ideas in a simple manner to a global audience. Ability to develop effective working relationships with stakeholders of different seniority and geographical location. Ideally, experience of leading and managing teams of between 2-4 members or experience of being a senior/deputy within a team Defining the approach and dealing with complex and at times conflicting requirements Management and control of multiple complex global planning & regulatory liquidity reporting requirements Ensure that potential risk areas are accurately recognized and provide assurance that solutions are delivered in a timely, concise and apposite report, the jobholder needs to have independence of thought and lateral thinking. You’ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ***Issued By HSBC Electronic Data Processing (India) Private LTD***

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Procurement We are hiring a results-driven Assistant Manager – Procure to Pay (P2P) to lead a focused P2P team supporting a US-based client in the Semiconductor industry. The Assistant Manager will be responsible for Purchase Request (PR) preparation and Purchase Order (PO) management, ensuring process accuracy, timeliness, and high-quality service delivery. This is a client-facing role, requiring strong communication, stakeholder management, and deep functional expertise in Oracle Fusion ERP. Responsibilities Review incoming procurement requisitions for completeness, budget codes, and compliance with client procurement policies. Clarify and resolve missing or unclear information with requestors. Convert validated requisitions into purchase orders using the client's ERP system (e.g., SAP, Oracle, Coupa, Ariba). Ensure all required data fields (e.g., vendor details, item descriptions, pricing, GL codes) are accurately populated. Track open orders and ensure timely order acknowledgments and delivery confirmations from suppliers. Follow up with vendors to resolve delivery delays or issues. Leverage Oracle Fusion ERP for transaction processing, reporting, and issue resolution; serve as a subject matter expert. Support training and onboarding of team members and ensure SOPs and documentation are up to date. Perform or support goods receipt (GR) entry activities based on delivery confirmations and proof of service. Address any mismatches or issues between PO, invoice, and delivery documentation. Follow established procedures for daily work requirements and responsibilities. Utilize new process improvement resources. Maintain accurate trackers and reports on procurement activity, cycle times, and other agreed KPIs. Support escalations and ensure smooth coordination of procurement tasks. Maintain audit-ready documentation for all PO and requisition transactions. We seek qualifications in you! Minimum Qualifications / Skills Any graduate Good verbal and written communication skills with the ability to effectively interact with all stakeholders. Relevant years of experience in Procure to Pay / Procurement operations Strong understanding of PR and PO lifecycle processes and procurement best practices. Excellent communication, stakeholder management, and problem-solving skills. Experience working with global clients, preferably in the Semiconductor or Manufacturing industries. Hands-on experience with at least one ERP/procurement platform (e.g., SAP, Oracle, Coupa, Ariba). Proficiency in MS Excel and familiarity with reporting/KPI tracking. Preferred Qualifications/ Skills Bachelor’s degree in business administration, Supply Chain Management, Procurement, or a related field. Certifications such as CPSM, CIPS, or CSCP are an advantage. Excellent organizational and creative problem-solving skills. Demonstrated resourcefulness with critical attention to details. Familiarity with compliance requirements, approval workflows, and procurement controls. Exposure to process improvement initiatives such as Lean, Kaizen, or Six Sigma (optional). Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 20, 2025, 6:53:08 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

DESCRIPTION Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. Key job responsibilities 1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap. 2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution. 3) Define analytical approach; review and vet analytical approach with stakeholders. 4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs 5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation 6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis 7) Work with a variety of data sources and Pull data using efficient query development that requires less post processing (e.g., Window functions, virt usage) 8) When needed, pull data from multiple similar sources to triangulate on data fidelity 9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team 10) Provide program communications to stakeholders 11) Communicate roadblocks to stakeholders and propose solutions 12) Represent team on medium-size analytical projects in own organization and effectively communicate across teams A day in the life 1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis through the use of additional tools 3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved 6) Communicate complex analytical insights and business implications effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. BASIC QUALIFICATIONS 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business 4+ years of ecommerce, transportation, finance or related analytical field experience PREFERRED QUALIFICATIONS Experience in Statistical Analysis packages such as R, SAS and Matlab Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Sr Headcount and Global Planning & Manager (demand forecasting and capacity planning domain) who will be responsible for building business forecasting models attributed by headcount plans and long-term capacity, developing strategies for service and location/network footprint and optimizing resource utilization/occupancy through innovative ideas, while consistently delivering on Service Levels >90%. This is your chance to make history. We believe passionately, that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Also, with the evolving GenAI trend, we value your passion to discover, invent & simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them? Key job responsibilities This role will be responsible for analysing staffing needs, forecasting future requirements, and ensuring optimal workforce utilization and cost. The ideal candidate is expected to 1. Operate with significant autonomy and discretion, influences internal & external teams. Candidate will possess leadership experience in the i) capacity planning, ii) Opex budgeting, and iii) forecasting domain with an appetite to constantly engage through AI and improve the planning models. 2. Build best in class mechanisms, thus, enable a high performing global team to not only innovate through AI but also drive high impact cost cutting initiatives. 3. Partner with diverse stakeholders including Corporate Legal, HR, Finance, Recruitment, associated Planning teams, Expansions/GREF, Risk & Control, and Operations leaders to maintain a resilient and adaptable network, through projects both real-time and strategic, that supports and aligns with our org’s vision and growth 4. Identify, track, and drive confidential change management projects and initiatives to align with our site, network and business growth strategies within a multiple regional scope 5. Embody customer centricity, foster a culture of excellence in our operations, and work with minimal direction in a demanding and often ambiguous environment to grow the program globally 6. Be capable to support and own tactical & strategic global planning decisions proactively, while enhancing seller experience, eliminating team friction and optimizing cost 7. Dive deep into a range of problems and invest through GenAI driven situations that may require immediate intervention combined with a long term vision 8. Possess intermediate to expert level knowledge, and is ready to inspect the new-age forecasting models (like machine learning driven models, regression, e-commerce & quick-commerce driver injected forecasts, etc.). 9. Constantly raise the performance bar of the team and holding accountability with stakeholders, thus enabling strong cross-functional influence to drive change You are accountable to: Deliver on organization level cost goals/Opex budget for the year/quarter/month Build futuristic business models for seamless capacity planning and invest on GenAI Leading innovation to create agile HC planning/capacity models to meet the Service level standards according to Compliance and Seller/Customer Experience Lead a team of Analysts and Program Managers As a Leader, you should: be managing a global team of Capacity Planners/Forecasters, and support worldwide network of business units, and operational centres be able to provide regular coaching and feedback to direct reports to help grow functional skills and leadership capability, with support from stakeholders/operations' peers and Snr. leaders demonstrate understanding of performance and sets a high leadership bar and effectively applies to hiring decisions. understand and communicate the department’s vision to team members. set clear expectations and builds robust launch plans for new team members. understand team members’ engagement and motivation, works to retain top tier employees. set objectives with team members that enable achievement of department and functional goals. hold team members accountable for performance assess behaviours and coaches direct reports on demonstrating Amazon’s Leadership Principles within their role. identify and actively drives team changes, staffing and training needed to support capacity needs. inspect and guide resource planning discussions. A day in the life Strategic: Lead long-term capacity planning initiatives Drive AI/ML implementation in planning processes Develop strategic partnerships across organization Guide team on complex problem-solving Operational: Monitor real-time capacity utilization Ensure data accuracy and model reliability Manage escalations and critical issues Drive continuous process improvement People Management: Mentor and develop team members Build high-performing teams Foster collaboration across functions Maintain strong stakeholder relationships Critical Skills Demonstrated Daily: Strategic thinking and decision-making Data analysis and interpretation Leadership and team development Stakeholder management Crisis management and problem-solving Technical expertise in planning tools Executive communication This schedule can vary based on business needs, with additional time spent on: Quarterly planning sessions Annual strategic planning Technology implementation projects Team building activities Training and development Crisis management when needed BASIC QUALIFICATIONS 5+ years of cross functional project delivery experience 5+ years of program or project management experience 5+ years of working cross functionally with tech and non-tech teams experience Experience defining program requirements and using data and metrics to determine improvements Experience managing teams Bachelor's degree PREFERRED QUALIFICATIONS Experience managing, analyzing and communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com . About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Position Details: Job Title : Duck Creek Developer Function/Department : Technology Location : Hyderabad/Bengaluru/Bhubaneswar - Hybrid Employment Type : Full-time Reports To : Amitav Role Overview The Content Developer or DC Developer builds the product envisioned by the Product Owner and other stakeholders. This role requires knowledge of Duck Creek Platform in general, agile/scrum, change orientation and effective communication capabilities. Job Description: 8-12 years' experience in Duck Creek Policy Admin System on P&C / Commercial/ Specialty Insurance Strong working experience on Example Author - Server, CBO express and Skins Strong ability to debug Duck Creek issues and provide solution for DC components, specially Rating, Forms, Business Rules Should have strong understanding of manuscripts, versioning and configuration Understanding on third party integrations with Duck Creek like ISO, PitneyBowes, D&B, etc.. Strong in Unit Test, solution documentation and transition of solutions Experience working in production support for Duck Creek application and incident resolutions Experience in Duck Creek Policy Admin System on P&C / Commercial/ Specialty Insurance Leads multiple teams responsible for ensuring the quality of deliverables Experience managing teams working in production support for Duck Creek application and incident resolutions Experience in building, nurturing, and managing team sizes of 80+ in Duck Creek implementations Share status updates regarding project milestones, deliverables, dependencies, risks, and issues/mitigation plans Provides ongoing support and guidance to development teams during the analysis, development, and testing processes Provides technology domain consultation and technical solutions for new initiatives Provide directions to teams to debug Duck Creek issues and provide solutions for DC components such as Rating, Forms, Business Rules Good in manuscripts, versioning and configuration, 3rd party integrations with Duck Creek like ISO, PitneyBowes, D&B, etc..

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Procurement We are hiring a results-driven Assistant Manager – Procure to Pay (P2P) to lead a focused P2P team supporting a US-based client in the Semiconductor industry. The Assistant Manager will be responsible for Purchase Request (PR) preparation and Purchase Order (PO) management, ensuring process accuracy, timeliness, and high-quality service delivery. This is a client-facing role, requiring strong communication, stakeholder management, and deep functional expertise in Oracle Fusion ERP. Responsibilities Review incoming procurement requisitions for completeness, budget codes, and compliance with client procurement policies. Clarify and resolve missing or unclear information with requestors. Convert validated requisitions into purchase orders using the client's ERP system (e.g., SAP, Oracle, Coupa, Ariba). Ensure all required data fields (e.g., vendor details, item descriptions, pricing, GL codes) are accurately populated. Track open orders and ensure timely order acknowledgments and delivery confirmations from suppliers. Follow up with vendors to resolve delivery delays or issues. Leverage Oracle Fusion ERP for transaction processing, reporting, and issue resolution; serve as a subject matter expert. Support training and onboarding of team members and ensure SOPs and documentation are up to date. Perform or support goods receipt (GR) entry activities based on delivery confirmations and proof of service. Address any mismatches or issues between PO, invoice, and delivery documentation. Follow established procedures for daily work requirements and responsibilities. Utilize new process improvement resources. Maintain accurate trackers and reports on procurement activity, cycle times, and other agreed KPIs. Support escalations and ensure smooth coordination of procurement tasks. Maintain audit-ready documentation for all PO and requisition transactions. We seek qualifications in you! Minimum Qualifications / Skills Any graduate Good verbal and written communication skills with the ability to effectively interact with all stakeholders. Relevant years of experience in Procure to Pay / Procurement operations Strong understanding of PR and PO lifecycle processes and procurement best practices. Excellent communication, stakeholder management, and problem-solving skills. Experience working with global clients, preferably in the Semiconductor or Manufacturing industries. Hands-on experience with at least one ERP/procurement platform (e.g., SAP, Oracle, Coupa, Ariba). Proficiency in MS Excel and familiarity with reporting/KPI tracking. Preferred Qualifications/ Skills Bachelor’s degree in business administration, Supply Chain Management, Procurement, or a related field. Certifications such as CPSM, CIPS, or CSCP are an advantage. Excellent organizational and creative problem-solving skills. Demonstrated resourcefulness with critical attention to details. Familiarity with compliance requirements, approval workflows, and procurement controls. Exposure to process improvement initiatives such as Lean, Kaizen, or Six Sigma (optional). Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 20, 2025, 7:45:56 PM Unposting Date Aug 26, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Who We Are Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people. Why Escalent? Once you join our team you will have the opportunity to... Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more. Gain exposure to a rich variety of research techniques from knowledgeable professionals. Enjoy a remote first/hybrid work environment with a flexible schedule. Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research. Experience peace of mind working for a company with a commitment to conducting research ethically. Build lasting relationships with fun colleagues in a culture that values each person. Role Overview Escalent is poised for an explosive growth phase hence, we are significantly ramping-up operations. Our Quantitative Research and Analytics team that services all of our key verticals is witnessing a significant surge in work volume. We are looking for a seasoned professional with expert knowledge in this field and a Strategy Consulting mindset. The candidate will play an instrumental role in servicing the increased demand without losing time and quality. Responsibilities Project delivery: Design research studies using a variety of primary research methodologies and analytical techniques Lead / participate in telephonic or in-person hypothesis gathering sessions, and moderate client discussions Deliver projects and execute task such as analytical planning, survey analysis, expert interview moderation, generation of insights from research data, etc. Prepare realistic work plans, and lead a team to conduct research as per standard industry protocols Prepare client deliverables (Power Point reports, research instruments, etc.) for quality and consistency with the original scope/ research objectives Develop PowerPoint presentation to assure effective storytelling, and present insights to clients Sales support: Support new business development effort with timely materials to showcase our experience and thinking around client problems Qualifications MBA / Post-Graduation from a reputed Management Institute 4-6 years of experience in delivering strategic insights engagements across industries involving quantitative research techniques Solid experience in leading project-based engagements and delivering findings to senior client stakeholders High proficiency in designing and leading engagements for segmentation studies, brand tracking exercises, concept evaluation studies, choice-based task studies, purchase process research, satisfaction, pricing research and any other usage and attitude studies Expertise in leading analytical planning for an engagement, developing research instruments, designing survey samples, managing vendors, delivering insights and presenting recommendations to the clients Exposure in managing fieldwork using multiple data collection methodologies – Online, F2F, CAPI, Intercept surveys, mystery shopping etc. Expertise in using advanced analytical techniques such as Conjoint Analysis, Max- Diff Analysis, Segmentation, Regression, Modelling etc. Hands-on experience in using multiple statistical tools such as SPSS, Advanced Excel, other tabulation and analysis tools Exposure of managing profitability of accounts, and driving revenue growth through Account Farming and Business Development support Hands-on approach and must work as an Individual Contributor as and when required Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/

About the Role: Grade Level (for internal use): 09 The Team: You will join a very collegial and professional global marketing operations team that optimizes processes, technology, data and analytics to power a high-performing marketing organization and drive alignment across the funnel by managing critical, high-visibility projects, leveraging a wide variety of platforms. The Impact: Your position on the Global marketing operations team is critical to driving alignment and focus on campaign creation and launch via both marketing automation and content experience platforms, as well as in managing the day-to-day execution and fulfilment of marketing campaigns; responsibilities also include aligning campaigns with Marketo programs and related assets, performing assigned tasks in a workflow management tool for managing daily projects. The Senior Specialist plays an integral role in driving and refining critical elements of our marketing projects, with respect to overall process improvement, data quality and key operational excellence performance metrics. What’s in it for you: Our marketing team is responsible for capturing the attention of target audience, promoting the strong SPGMI brand and facilitating our clients’ decision-making processes. If you are a meticulous person, have a technical mindset and love to think outside the box, we want to talk to you! The ideal candidate will partner with SPGMI Marketing Managers on executing promotional campaigns, running and analyzing reports and driving in the campaign design process. Senior Specialist – Marketing Operations Responsibilities Plan, manage, and execute marketing campaigns using an integrated marketing automation platform (Marketo) and CRM system (Salesforce) to drive pipeline growth. Design and manage lead nurturing programs to move prospects efficiently through the sales funnel. Implement and optimize lead scoring and grading models to help Sales prioritize the highest-quality leads. Monitor and analyze campaign performance; deliver actionable insights and recommendations for continuous improvement. Ensure all campaigns align with overall marketing goals, brand guidelines, and messaging standards. Own and support process development, implementation, and continuous improvement initiatives for assigned marketing teams, including rollouts and change management to enhance workflows and efficiency. Collaborate closely with marketing stakeholders and the events, website, and social media teams to integrate marketing automation, email marketing, and other digital tactics into campaign execution. Manage daily tasks, deadlines, and requests using the Monday.com workflow management tool to ensure timely delivery of marketing projects. Oversee calendars, processes, and program documentation to enable smooth execution and on-time delivery of campaigns and initiatives. Develop and maintain a strong understanding of universe list creation methodologies, providing guidance and recommending optimizations for audience targeting and list builds. Compile, analyze, and present data through reports and dashboards to support marketing strategy and performance measurement. Proactively identify gaps and opportunities in workflows and processes, and recommend solutions for continuous improvement. Stay current on industry trends, best practices, and new technologies in marketing automation, CRM, and digital marketing operations. ________________________________________ What We’re Looking For Basic Qualifications MBA or Bachelor’s degree in Marketing, Business, or a related field — or equivalent experience. Minimum 2 years of experience in marketing operations or a similar role, ideally within the financial services sector. Marketo Certified Expert preferred At least 2 years of hands-on experience with a Marketing Automation Platform (e.g., Marketo, Eloqua, Pardot) or an Email Service Provider (ESP). Excellent oral and written communication skills; strong command of Microsoft Office tools, especially intermediate-to-advanced Excel skills. Strong organizational skills with the ability to manage multiple priorities and projects simultaneously while meeting tight deadlines. Self-starter with a proven track record of taking initiative and driving results. Ability to work independently and collaboratively in a fast-paced, team-oriented environment. Strong analytical and problem-solving skills with high attention to detail. Experience with database management or report building tools is a plus. Willingness to work rotational shifts based on business needs. Preferred Qualifications Prior experience with marketing automation tools (e.g., Marketo, Eloqua, Pardot, MailChimp, Constant Contact), CRM tools (Salesforce.com or equivalent), and/or webinar hosting platforms (ON24, Webex, Adobe Connect, etc.). Basic understanding of AI Automation concepts or tools. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 318210 Posted On: 2025-08-20 Location: Ahmedabad, Gujarat, India