Renewal Specialist

Role Overview: Aeries Technology, a Nasdaq listed global professional services and consulting partner, is seeking a Renewals Specialist to join their team in Bangalore. As a Renewals Specialist, you will be responsible for managing an assigned renewal portfolio, driving timely execution and renewal growth through proactive customer outreach, and supporting conversion to multi-year contracts. Key Responsibilities: - Manage an assigned renewal portfolio by initiating engagement well in advance of contract expiration - Drive renewal discussions with customers and support conversion to multi-year contracts - Maintain accurate data and close dates in Salesforce and Gainsight throughout the renewal lifecycle - Proactively identify and flag renewal risks or delays to the Manager - Coordinate with Customer Success and Sales to align on account health and renewal strategy - Ensure timely execution of renewal quotes and contracts in compliance with internal processes - Deliver regular status updates and ensure high data hygiene for forecasting - Participate in team cadences and contribute to process improvement initiatives Qualifications: - 2-5 years of experience in SaaS renewals, sales operations, or customer-facing support roles - Proficiency in Salesforce and Gainsight required - Strong attention to detail and commitment to data accuracy - Ability to handle high-volume renewal workflows with efficiency - Effective communicator with internal stakeholders and external customers - Self-motivated, organized, and responsive in a distributed team environment Bonus Qualifications: - Experience negotiating or supporting contract discussions - Familiarity with revenue forecasting and SaaS subscription models - Exposure to systems like CPQ, DocuSign, or billing tools Join Aeries Technology as a Renewals Specialist to play a critical role in the overall success of the renewal organization. The ideal candidate is a motivated individual contributor who takes ownership of their renewal pipeline, supports multi-year strategies, and ensures exceptional internal and external alignment.,