5 Customerfacing Support Jobs

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

Role Overview: Aeries Technology, a Nasdaq listed global professional services and consulting partner, is seeking a Renewals Specialist to join their team in Bangalore. As a Renewals Specialist, you will be responsible for managing an assigned renewal portfolio, driving timely execution and renewal growth through proactive customer outreach, and supporting conversion to multi-year contracts. Key Responsibilities: - Manage an assigned renewal portfolio by initiating engagement well in advance of contract expiration - Drive renewal discussions with customers and support conversion to multi-year contracts - Maintain accurate data and close dates in Salesforce and Gainsight throughout the renewa...

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

noida, all india

On-site

As a Product Support Engineer, you will be responsible for providing technical support for video content security and streaming solutions. Your key responsibilities will include: - Providing L1/L2 technical support for video content security and streaming solutions, such as live streaming, DRM, watermarking, and CDN integrations. - Working closely with customers to troubleshoot issues related to playback, encoding, packaging, DRM, and integrations. - Supporting product deployments on AWS cloud services, including EC2, S3, CloudFront, MediaLive, MediaPackage, and related services. - Monitoring system health, logs, and performance metrics to proactively identify and resolve issues. - Collabora...

Posted 1 month ago

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15.0 - 19.0 years

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haryana

On-site

As the Senior Director, Product Management at our company, you will be responsible for managing the development, execution, and enhancement of assigned products within our product portfolio. You must be passionate about incubating, designing, developing, and launching new SaaS products in the data and technology space. Your role will involve leading best-in-class teams, identifying growth initiatives throughout the healthcare value chain, and ensuring a positive impact on our organization's operating efficiency and profitability. **Key Responsibilities:** - Develop and maintain expert knowledge regarding products, services, capabilities, and operations - Lead all aspects of assigned products...

Posted 2 months ago

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

At Capgemini Engineering, the global leader in engineering services, a team of engineers, scientists, and architects collaborates to empower the most innovative companies worldwide. Our digital and software technology experts, from autonomous cars to life-saving robots, provide distinctive R&D and engineering services across diverse industries. Embrace a career filled with opportunities where you can create an impact, encountering a unique experience every day. As a Grade Specific professional, your key responsibilities and tasks will involve managing the lifecycle of escalated incidents. This includes serving as the primary point of contact, conducting incident intake, and performing impact...

Posted 3 months ago

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Product Support Engineer at Valorx located in Ahmedabad, Gujarat, India, you will be an integral part of our team and play a crucial role in ensuring the success of our customers. We are seeking individuals who are driven, customer-focused, and possess a keen interest in technology. Collaborating closely with Pre-Sales, Customer Success, and Product Teams, you will be a trusted advisor for our customers, guiding them through their journey with Valorx. Your responsibilities will include becoming a subject matter expert on Valorx's Fusion Platform, advocating for the value and features of Valorx to both potential and existing customers, and providing technical support to customers. You wi...

Posted 5 months ago

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