Relationship Manager - Merchant OD

Job Description

We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 4 years of experience in the BFSI industry, preferably with a background in merchant operations. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Manage and analyze data to identify trends and areas for improvement in merchant operations. Collaborate with cross-functional teams to implement process improvements and drive growth. Identify and mitigate risks associated with merchant operations. Provide excellent customer service to ensure high levels of satisfaction. Stay up-to-date with industry developments and regulatory changes affecting merchant operations. Job Requirements Strong understanding of BFSI industry dynamics and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with merchant operations and managing data analysis. Familiarity with risk management principles and practices.