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Relationship Manager (HNI Sales)

Relationship Manager (HNI Sales)

Homesfy

1 - 8 years

3 Lacs

mumbai

Posted:3 weeks ago| Platform:

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Skills Required

relationship management manager client servicing sales planning sales client retention relationship ups client interaction management crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Department: Sales - Luxury / HNI Segment

Location: Mumbai Suburban

Reporting To: Territory Sales Manager / Regional Head / Cluster Head

The HNI Relationship Manager will be responsible for acquiring, nurturing, and managing High-net-worth clients (HNIs, NRIs, CXOs, business owners) seeking investment or residential opportunities in premium and luxury real-estate projects. The role demands deep product understanding, strong relationship management, and advisory-led selling to drive large-ticket closures.

Key Responsibilities:-

1. Client Acquisition & Relationship Management

Identify and acquire HNI/NRI clients through referrals, developer events, channel partners, and corporate connects. Build long-term trusted relationships with clients by offering personalized property investment advice aligned with financial goals. Maintain a high conversion ratio by understanding client needs, showcasing relevant projects, and managing end-to-end deal execution.

2. Sales & Revenue Generation

Achieve monthly and quarterly revenue targets through structured sales planning and lead follow-ups. Handle luxury projects ( 2Cr and above ticket size) and ensure premium client experience. Coordinate site visits, property shortlisting, negotiations, and transaction closures with developers.

3. Market & Product Intelligence

Stay updated on new launches, developer tie-ups, and market trends in luxury real-estate. Share regular insights on buyer patterns, competitive projects, and client sentiments with the management team.

4. Stakeholder Coordination

Liaise with internal teams to ensure seamless client servicing. Work closely with developer relationship managers to ensure inventory access, preferential pricing, and exclusive deals.

5. Reporting & Compliance

Maintain accurate client interaction logs, sales pipeline, and closure reports in CRM. Ensure adherence to all company policies and ethical sales practices.

Key Performance Indicators (KPIs)

Monthly Revenue / Closures

Client Retention & Referral Rate

Site Visit-to-Closure Conversion %

CRM Hygiene & Reporting Timeliness

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Relationship Manager (HNI Sales)