Relationship Manager

📢 Hiring Relationship Manager (RM) – Diya Greencity Private Limited

Company:

Location:

Role:

Employment Type:

highly motivated and customer-focused Relationship Manager (ARM)

affordable housing policy of Awas Bandhu, U.P. Housing & Development Board, Uttar Pradesh Government

Key Responsibilities:

✅ Act as the primary point of contact for customers, handling queries and providing accurate resolutions.

✅ Build and maintain strong relationships with customers, ensuring high satisfaction levels.

✅ Assist in the home-buying process, guiding customers through documentation and post-sales support.

✅ Collaborate with sales, CRM, and legal teams to streamline customer communication.

✅ Track customer interactions using CRM software and maintain detailed records.

✅ Address and resolve customer complaints efficiently while ensuring a positive customer experience.

✅ Analyze customer feedback and provide insights for service improvement.

✅ Ensure compliance with company policies, legal regulations, and industry best practices.

✅ Work closely with the management team to enhance overall customer engagement and retention.

Qualifications & Skills:

✔️ Bachelor’s degree in Business Administration, Marketing, or a related field.

✔️ 2+ years of experience in customer relationship management, preferably in real estate or housing projects.

✔️ Strong interpersonal and negotiation skills to build and maintain customer relationships.

English and Hindi

CRM software and Microsoft Office tools

✔️ Analytical mindset with the ability to interpret customer data and market trends.

✔️ Ability to work under pressure, handle multiple tasks, and meet deadlines.

on weekends or extended hours if required

Work Timings:

Monday to Saturday

9:30 AM to 6:30 PM

Salary & Benefits:

Why Join Us?

state government-backed affordable housing project

real estate sector

✨ Positive and professional work environment.

How to Apply?

resume

Project Website:

Project Location:

Join us and contribute to providing quality affordable housing to our valued customers!