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4 - 6 years

3 - 5 Lacs

Posted:21 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a detail-oriented and proactive Relationship Management Executive to manage client engagement activities and vendor coordination. The role focuses on ensuring personalized client experiences and smooth execution of client delight initiatives. Key Responsibilities: Maintain and update a client birthday calendar to ensure timely greetings. Coordinate delight zone” activities, managing interactions between customers and vendors. Organize delivery of cakes, bouquets, greeting cards, and other client appreciation items. Liaise with vendors to ensure quality standards and timely delivery of services. Coordinate the billing process for various agencies involved in client engagement activities. Maintain accurate records of expenses and ensure proper collection of bills. Work closely with the accounts team to facilitate bill submission and clearance. Ensure a high-quality and personalized experience for clients through prompt and thoughtful engagement. Maintain and update client and project data accurately as per designated projects. Skills & Qualifications: Strong organizational and coordination skills. Excellent communication and interpersonal abilities. Attention to detail and ability to maintain accurate records. Proactive approach with a client-centric mindset. Ability to work collaboratively with vendors, clients, and internal teams.

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