Skill required:
AML fraud mgmt. - Financial Crime & Fraud Management
Designation:
Regulatory Compliance Senior Analyst
Qualifications:
Any Graduation
Years of Experience:
5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
Investigate Fraud and Disputes, review and determine the request and validate the chargeback Looking for someone with AML and Fraud mgmt experience. Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.
What are we looking for?
- Written and verbal communication
- In-depth knowledge about Fraud investigation, Fraud Detection, Dispute, Chargebacks.
- Advanced Proficiency required in English Language for comprehension (B2 EN prerequisite)
- Analyzing risk events or alerts from the perspective of Fraud Investigation and Card Testing, anti-money laundering, terrorist financing and KYC
- Knowledge of regulations like banking secrecy act, USA Patriot Act, Truth in Lending Act and knowledge of Banking regulations (Reg Z)
- 5 years minimum experience in working in Fraud Investigation, Fraud Detection, Chargebacks & Disputes.
- Prior experience in Quality audits or Subject Matter expert on Cards is preferred
- Proficiency in multitasking and managing multiple chat conversations simultaneously.
- Strong sense of responsibility and accountability for providing top-notch customer experiences.
- Provide clear and actionable recommendations to enhance both user experience and compliance.
- Fraud Risk Management
- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
- Demonstrated ability to work independently and make complex investigation decisions
- Ability to establish strong client relationship
- Excellent problem-solving skills and demonstrated ability to analyze problems logically and make rational data driven decisions
- Self-disciplined, diligent, proactive and detail oriented.
- Preferred experience in customer handling, end-user interactions through chats, emails, etc.
- Availability to work flexible hours, including evenings, weekends, and holidays. Roles and Responsibilities:
- In this role you are required to do analysis and solving of increasingly complex problems
- Your day to day interactions are with peers within Accenture
- You are likely to have some interaction with clients and/or Accenture management
- You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
- Decisions that are made by you impact your own work and may impact the work of others
- In this role you would be an individual contributor and/or oversee a small work effort and/or team
- Please note that this role may require you to work in rotational shifts, Any Graduation