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Regional IT Infrastructure Engineer

18 years

0 Lacs

Chennai Tamil Nadu India

Posted:2 days ago| Platform: Linkedin logo

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Skills Required

support communication reporting wan tcp ip vpn qos cisco video voip dhcp monitoring management itil imaging software deployment inventory security audit mcafee syslog network storage middleware

Work Mode

Remote

Job Type

Full Time

Job Description

  • Perimeter: End Point, RFP, Helpdesk Operations, EP Security.
  • Deploy standard group infrastructure within plants.
  • Support R&D technical standards.
  • Select and manage national outsourcers.
  • Define & ensure different levels of service.
  • Promote innovation at regional level.
  • Guarantee confidentiality of information.
  • Manage incidents not treated by outsourcers.
  • Assists in preparation of the IT budget.

At least 18+ years of past IT experience and very strong technical background (such as a Master’s degree in Computer Science).

You must have high autonomy, a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems.

Required Transversal And Communication Skills

  • Supplier management.
  • Project management.
  • Reporting and communication with internal customers.
  • Fluent English (Toeic 785 or similar level).
  • EP Asset Management.
  • Autonomous working capabilities.
  • Customer management.

Required Technical Skills (similar Competing Technologies Also Accepted)

Basic Knowledge of services

  • WAN / LAN / WiFi (TCP/IP, VPN, QoS, Cisco, wiring best practices)
  • Telephony & audio/video conferencing (CUCM, Analog, VoIP, ToIP)
  • Active Directory (DC, GPO), DHCP, DNS, SMTP
  • Datacenter (Cooling, Fire prevention, Racking)
  • Remote Desktop Services (Servers, Thin Clients)
  • Monitoring (Centreon / Prometheus)

User environment and support

  • Help Desk management (Processes, ITIL, Incident, Problem, SLA, …)
  • Imaging, software deployment, inventory and asset management (Altiris)
  • Endpoint (Laptop, Desktop, Tablets, Thin Clients) hardware
  • Printing (copiers, multifunction devices, ...)
  • VIQCT Management

Security

  • Internal audit / Security audit
  • Anti virus (McAfee, XDR, TRILIX)
  • Syslog, Splunk
  • Single sign-on solutions (Evidian)

Skills on other IT infrastructure topics (Network, Network Services, Servers, Storage, Middleware, Databases, Datacenter, User environment and support, Security) are also highly valued.

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