Receptionist

Responsibilities

1. Call Management

• Answer incoming calls promptly and professionally.
• Collect detailed information from clients regarding their inquiries or service-related issues.
• For technical service calls, gather issue details and forward them to the Technical Department.
• Maintain a call log for tracking and follow-up purposes.

2. Client Handling & Coordination

• Greet clients and visitors warmly and guide them to the appropriate department or staff member.
• Maintain a clean, organized, and welcoming reception area.
• Assist clients with basic information and coordinate with internal teams as required.

3. Courier & Mail Handling

• Manage all inward and outward courier activities.
• Maintain accurate records of incoming and outgoing mail, packages, and documents.
• Coordinate with courier service providers for timely deliveries and pickups.

4. Inward & Outward Management

• Record and track all inward materials, documents, and office deliveries.
• Ensure proper documentation and timely forwarding to concerned departments.

5. Stationery, Pantry & Office Supplies Management

• Monitor stock levels of stationery, pantry items, and general office supplies.
• Place orders as needed to maintain adequate inventory.
• Coordinate with vendors for timely supply and quality assurance.

6. Maintenance & Office Equipment Handling

• Oversee the maintenance of all office equipment and ensure timely servicing.
• Coordinate with external vendors for repairs, AMC servicing, and installation needs.
• Monitor performance of equipment such as printers, scanners and other devices.
• Ensure all equipment is in proper working condition to support daily operations.

7. General Administrative Support

• Assist with basic administrative tasks such as data entry, filing, and maintaining records.
• Support HR and other teams with documentation or coordination tasks whenever required.

Required Skills & Qualifications

• Graduate with 1–3 years of experience in front desk or administrative roles.
• Excellent communication, customer service, and interpersonal skills.
• Proficient in MS Office and basic handling of office equipment
• Strong organizational skills with the ability to multitask and maintain records
• accurately

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person