Job Title: Housekeeping Attendant Department: Housekeeping Reports To: Supervisor / Manager / Reception Job Purpose: To maintain cleanliness, hygiene, and orderliness of guest rooms and public areas, ensuring guest comfort and resort standards. Duties & Responsibilities: Clean guest rooms after checkout and during stay Make beds neatly and change bed linen and towels Clean and sanitize bathrooms, toilets, washbasins, mirrors, and floors Dust and clean furniture, windows, and balconies Refill toiletries, drinking water, and room amenities Clean lobby, corridors, staircases, dining area, and common toilets Collect, segregate, and handle dirty linen and laundry Empty trash bins and dispose waste properly Respond politely to guest requests (extra towels, water, etc.) Report any damages, missing items, or maintenance issues immediately Follow hygiene, safety, and cleaning procedures Maintain personal cleanliness and proper uniform Working Hours: Shift-based / As per duty schedule Skills & Requirements: Basic understanding of cleaning work Physically fit and able to perform housekeeping duties Honest, punctual, and disciplined Polite behavior with guests and staff Previous housekeeping experience preferred (not mandatory) Performance Standards: Rooms cleaned on time as assigned Proper hygiene and cleanliness maintained Minimal guest complaints Efficient use of cleaning materials Housekeeping Rule: “Clean every room as if the next guest is your own family.” Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Work Location: In person
Job Title: Housekeeping Attendant Department: Housekeeping Reports To: Supervisor / Manager / Reception Job Purpose: To maintain cleanliness, hygiene, and orderliness of guest rooms and public areas, ensuring guest comfort and resort standards. Duties & Responsibilities: Clean guest rooms after checkout and during stay Make beds neatly and change bed linen and towels Clean and sanitize bathrooms, toilets, washbasins, mirrors, and floors Dust and clean furniture, windows, and balconies Refill toiletries, drinking water, and room amenities Clean lobby, corridors, staircases, dining area, and common toilets Collect, segregate, and handle dirty linen and laundry Empty trash bins and dispose waste properly Respond politely to guest requests (extra towels, water, etc.) Report any damages, missing items, or maintenance issues immediately Follow hygiene, safety, and cleaning procedures Maintain personal cleanliness and proper uniform Working Hours: Shift-based / As per duty schedule Skills & Requirements: Basic understanding of cleaning work Physically fit and able to perform housekeeping duties Honest, punctual, and disciplined Polite behavior with guests and staff Previous housekeeping experience preferred (not mandatory) Performance Standards: Rooms cleaned on time as assigned Proper hygiene and cleanliness maintained Minimal guest complaints Efficient use of cleaning materials Housekeeping Rule: “Clean every room as if the next guest is your own family.” Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Work Location: In person
Job Title: Receptionist / Front Office Executive Location: Bekal Homestay & Resorts Reports to: Property Owner / Manager Job Summary The Receptionist is the first point of contact for guests at Bekal Homestay & Resorts. The role involves managing reservations, guest check-ins and check-outs, handling enquiries, coordinating with housekeeping, and ensuring a smooth and welcoming guest experience. Key Responsibilities : Front Desk & Guest Handling Greet guests warmly and assist with check-in and check-out Verify guest IDs and collect required details Handle walk-in, phone, WhatsApp, and online enquiries Resolve guest issues politely and promptly Bookings & Reservations Manage bookings from Booking.com, MakeMyTrip, phone, and direct walk-ins Update room availability and status (Occupied / Vacant / Cleaning) Maintain booking records in register / Google Sheets / PMS Inform guests about tariffs, offers, and policies Housekeeping Coordination Coordinate with housekeeping for room cleaning and readiness Update room status after check-out Report maintenance issues (AC, lights, plumbing, etc.) Billing & Payments Prepare bills and collect payments (cash / UPI / online) Maintain daily cash and payment records Inform management of pending or advance payments Communication & Customer Service Answer phone calls and WhatsApp messages professionally Provide information about nearby attractions (Bekal Fort, beaches, transport) Handle guest feedback and reviews politely Administrative Duties Maintain guest register and daily occupancy report Ensure compliance with local rules and guest documentation Assist in preparing daily reports for management Skills & Qualifications Basic computer knowledge (Google Sheets, WhatsApp, email) Good communication skills (English + Malayalam, Kannada ,Hindi is a plus) Friendly, polite, and customer-focused attitude Ability to multitask and work independently Prior hotel/homestay experience preferred (not mandatory) Preferred Traits Calm under pressure Problem-solving mindset Clean and professional appearance Local area knowledge (Bekal surroundings) Benefits Accommodation: Provided Food : Provided Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Food provided Work Location: In person
Job Title: Receptionist / Front Office Executive Location: Bekal Homestay & Resorts Reports to: Property Owner / Manager Job Summary The Receptionist is the first point of contact for guests at Bekal Homestay & Resorts. The role involves managing reservations, guest check-ins and check-outs, handling enquiries, coordinating with housekeeping, and ensuring a smooth and welcoming guest experience. Key Responsibilities : Front Desk & Guest Handling Greet guests warmly and assist with check-in and check-out Verify guest IDs and collect required details Handle walk-in, phone, WhatsApp, and online enquiries Resolve guest issues politely and promptly Bookings & Reservations Manage bookings from Booking.com, MakeMyTrip, phone, and direct walk-ins Update room availability and status (Occupied / Vacant / Cleaning) Maintain booking records in register / Google Sheets / PMS Inform guests about tariffs, offers, and policies Housekeeping Coordination Coordinate with housekeeping for room cleaning and readiness Update room status after check-out Report maintenance issues (AC, lights, plumbing, etc.) Billing & Payments Prepare bills and collect payments (cash / UPI / online) Maintain daily cash and payment records Inform management of pending or advance payments Communication & Customer Service Answer phone calls and WhatsApp messages professionally Provide information about nearby attractions (Bekal Fort, beaches, transport) Handle guest feedback and reviews politely Administrative Duties Maintain guest register and daily occupancy report Ensure compliance with local rules and guest documentation Assist in preparing daily reports for management Skills & Qualifications Basic computer knowledge (Google Sheets, WhatsApp, email) Good communication skills (English + Malayalam, Kannada ,Hindi is a plus) Friendly, polite, and customer-focused attitude Ability to multitask and work independently Prior hotel/homestay experience preferred (not mandatory) Preferred Traits Calm under pressure Problem-solving mindset Clean and professional appearance Local area knowledge (Bekal surroundings) Benefits Accommodation: Provided Food : Provided Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Food provided Work Location: In person