Receptionist

Job Title: Front Office Executive / Receptionist

Location: Kochi, Kerala

Organization: Kolavans Academy

Employment Type: Full-time

About Kolavans Academy:

Kolavans Academy is a premier English training institute in Kochi offering programs such as IELTS, OET, PTE, and Residential Spoken English. Our goal is to help students achieve language excellence through personalized training and supportive learning environments.

Job Summary:

The Front Office Executive / Receptionist will be the first point of contact for students, parents, and visitors. The role involves handling inquiries, managing administrative tasks, and ensuring smooth day-to-day front office operations.

Key Responsibilities:

• Greet and assist visitors, students, and parents in a professional and friendly manner.
• Handle inbound and outbound calls, messages, and emails.
• Maintain student records, admission forms, and documentation.
• Coordinate with academic and administrative teams for class schedules and updates.
• Manage daily attendance, student inquiries, and follow-ups.
• Maintain front office cleanliness and ensure a welcoming environment.
• Support management with administrative and clerical tasks.
• Handle cash or fee collection (if applicable) and issue receipts.
• Maintain office supplies and track inventory.

Qualifications & Skills:

• Bachelor’s degree or diploma in any field.
• 0–2 years of experience in front office, reception, or customer service (freshers can apply).
• Excellent communication skills in English and Malayalam (knowledge of Hindi is a plus).
• Proficiency in MS Office (Word, Excel, Outlook).
• Pleasant personality, positive attitude, and strong organizational skills.
• Ability to multitask and handle pressure professionally.

Working Hours:

Flexible shifts between 7:00 AM to 7:00 PM (8-hour duty as per schedule).

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person