Telesales Executive Responsibilities: Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sales team to pursue. Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and sustaining solid relationships with customers to encourage repeat business. Using sales scripts proffered by the company to drive sales and respond to customer rejections. Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Company Description Excellence Worldwide Certification Services Pvt. Ltd. is the leading ISO Certification Provider in India, with certifications approved by the UK Accreditation Board. They offer a range of ISO certifications including ISO 9001, ISO 14001, ISO 45001, and ISO 27001. Role Description This is a full-time on-site role for a Telesales Executive located in Dwarka. The Telesales Executive will be responsible for communication with customers, lead generation, customer service, customer support, and sales activities. Qualifications Communication and Customer Service skills Lead Generation and Sales skills Customer Support experience Excellent interpersonal skills Proven track record in sales Ability to work independently and in a team Experience in the certification industry is a plus Bachelor's degree in Business Administration, Marketing, or related field Show more Show less
Company Description Excellence Worldwide Certification Services Pvt. Ltd., specializes in providing ISO certification services across various industries in India. We assist organizations in achieving compliance with international standards such as ISO 9001, ISO 14001, ISO 45001, and ISO 27001. Our expert team is dedicated to offering professional, transparent, and efficient certification solutions that enhance credibility, customer trust, and global market access. Role Description This is a full-time on-site role for a Sales Executive, located in Dwarka. The Sales Executive will be responsible for identifying and developing new business opportunities, conducting market research, and managing client relationships. The tasks also include preparing proposals, giving presentations, achieving sales targets, and following up on leads. Additionally, the Sales Executive will be expected to coordinate with the certification team to ensure client satisfaction. Qualifications Proven experience in Sales, Market Research, and Business Development Strong client relationship management skills and excellent communication abilities Proficiency in preparing proposals, giving presentations, and achieving sales targets Knowledge of ISO standards and certification processes is a plus Ability to work independently and as part of a team Bachelor's degree in Business Administration, Marketing, or a related field Experience in the certification industry is advantageous