Receptionist

Position Summary

The Receptionist serves as the first point of contact for employees, visitors, and vendors at client's facility. This role creates an exceptional first impression by providing professional front-of-house services while supporting overall workplace operations. The individual will be stationed at the reception counter, ensuring a welcoming and secure environment, managing visitor check-ins, handling incoming calls, assisting with basic mail services, and providing support for workplace events.

Key Responsibilities

Reception Duties:

• Greet and welcome visitors, employees, and vendors in a friendly, professional manner.
• Manage visitor registration using visitor management systems, issue badges, and maintain accurate logs.
• Notify employees of visitor arrivals and coordinate escort arrangements when necessary.
• Answer, screen, and direct incoming calls through the reception console.
• Provide basic information regarding building services, amenities, and local details.
• Maintain a clean, organized, and professional reception area.
• Ensure the reception area is stocked with necessary supplies and company collateral.
• Support workplace security by monitoring visitor access and adherence to procedures.
• Assist with workplace event registration and front-of-house support.
• Stay updated on emergency procedures and assist in evacuations when needed.

Mail Services:

• Receive and sort incoming mail and packages, ensuring accurate distribution to recipients.
• Process outgoing mail, including applying postage and coordinating with carriers.
• Track deliveries and notify employees of arrivals.
• Maintain a clean and organized mail processing area.
• Assist with handling special deliveries, including confidential materials.

Event Support:

• Coordinate with event organizers to ensure smooth planning and execution of workplace events.
• Assist with event setup, including arranging the space, coordinating with caterers, and ensuring all necessary supplies and equipment are available.
• Provide on-site assistance during events to ensure everything runs according to plan.
• Help manage attendee registration and assist with any special requests during the event.