Receptionist

Job Description

Position OverviewAs the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment Key Responsibilities Visitor ManagementGreet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department Call HandlingAnswer, screen, and forward incoming phone calls promptly and professionally Scheduling & CoordinationManage calendars, schedule appointments, and coordinate meetings for staff members Mail & DeliveriesReceive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed Administrative SupportAssist with clerical duties such as filing, photocopying, data entry, and document preparation Office Supplies ManagementMonitor and maintain inventory of office supplies; reorder as necessary Security & SafetyEnsure the reception area is secure by following safety procedures and controlling access via the reception desk Record KeepingMaintain accurate records of visitors, deliveries, and other relevant logs Support to HR & OperationsAssist with onboarding new employees and coordinating internal events or meetings Required Skills & Qualifications Educational BackgroundHigh school diploma or equivalent; additional certification in Office Management is a plus ExperienceProven work experience as a Receptionist, Front Office Representative, or similar role Technical ProficiencyProficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers . Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals. Organizational AbilitiesStrong organizational skills with the ability to multitask and prioritize effectively. Customer Service OrientationDemonstrated customer service skills with a friendly and approachable demeanor. Professional AppearanceConsistent, professional dress and manner. Desirable Attributes Adaptability to changing office environments and tasks. Ability to handle confidential information with discretion. Proactive approach to problem-solving and task management