Receptionist

Job Title:

About GLA University:

Key Responsibilities:

• Serve as the first point of contact by warmly welcoming visitors, students, and staff, ensuring a positive and professional impression of the university.
• Efficiently manage incoming calls, directing them to the appropriate departments and accurately conveying messages.
• Provide clear, up-to-date information on academic programs, campus amenities, university events, and general inquiries.
• Support new student registration by collecting and verifying all required documentation and data.
• Coordinate appointments, meetings, and room bookings, ensuring smooth scheduling and logistical arrangements.
• Oversee the distribution of incoming and outgoing mail, ensuring timely and accurate delivery to relevant departments.
• Maintain a clean, organized, and well-stocked reception area to reflect the universitys standards of hospitality.
• Manage the issuance of visitor badges while ensuring all security procedures are diligently followed.
• Offer administrative assistance to various departments, including document preparation, data entry, and records management.
• Work collaboratively with team members to promote smooth communication and coordination across university departments.

Candidate Requirements:

• Bachelors degree in any discipline is essential.
• Previous experience in a receptionist or similar front-desk/customer service role is preferred.
• Strong communication skills, both written and verbal, with fluency in English and Hindi.
• Courteous, approachable, and professional demeanor with a passion for delivering outstanding service.
• Ability to multitask effectively while managing time and priorities in a dynamic environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.
• Strong interpersonal skills and the ability to work comfortably with people at all organizational levels.
• Discreet and reliable in handling sensitive and confidential information.
• Familiarity with standard office equipment (printers, copiers, phone systems).
• Knowledge of the university's academic offerings and campus facilities is a plus.

How to Apply:

Join GLA University and be a part of a vibrant academic community committed to excellence and innovation.