A receptionist is a professional who serves as the first point of contact for visitors and clients in an office or organization
They are responsible for creating a positive and welcoming atmosphere and providing excellent customer service
The specific duties and responsibilities of a receptionist may vary depending on the organization, but here are some common tasks:Greeting and Welcoming Visitors: Receptionists are responsible for welcoming visitors, clients, and guests and making them feel comfortable
They greet individuals, provide directions, and answer any initial inquiries
Answering Phone Calls: Receptionists handle incoming phone calls, routing them to the appropriate person or department
They provide information to callers, take messages, and relay important messages to the relevant staff members
Managing Appointments and Schedules: Receptionists schedule appointments, meetings, and conference rooms, ensuring effective coordination of calendars and availability
They may also send reminders and confirm appointments as necessary
Administrative Support: Receptionists provide administrative support by handling incoming and outgoing mail, managing correspondence, and maintaining office supplies
They may also assist with data entry, filing, and other clerical tasks
Customer Service: Receptionists provide excellent customer service by addressing inquiries, resolving complaints, and providing information about the organization or its services
They maintain a professional and helpful demeanor when interacting with clients and visitors

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Receptionist