Receptionist cum telecaller

JOB DESCRIPTION OF RECEPTIONIST CUM TELECALLER BY BLUE EYES INFOSOFT PVT. LTD.

About the Company

Blue Eyes Infosoft Pvt. Ltd. is a digital marketing & creative graphic design and development company having design & marketing house expertise based in Kolkata, India, founded in 2014.

Culture Fit

The ideal candidate should be polite, approachable, and professional while being enthusiastic and active by nature. It is important to treat others with respect and maintain harmony at work through disciplined business conduct and ethics. Trust in one’s own abilities and respect for team members are essential for maintaining a cohesive and productive environment.

Job Specification

Company: Blue Eyes Infosoft Pvt. Ltd.

Designation: Receptionist Cum Admin

Job Type: Full-time / On-site

Salary: 8,500 onwards (Based on Interview Performance)

Timings: 10 a.m. – 7 p.m.

Days: Monday - Saturday

Language: English, Hindi, Bengali

Educational Background: Any graduate with relevant experience

Years of Experience: 0-1year

Key Skills: Fluent in English, MS Excel

Work Location: Kolkata, West Bengal

NOTE: The interview process will be conducted offline (face-to-face). No virtual interview will be entertained for this position.

Key Responsibilities:

• Act as the first point of contact for visitors, clients, and employees at the front desk
• Manage incoming calls, emails, and inquiries in a professional and polite manner
• Handle, maintain, and file important company documentation and records with confidentiality
• Assist in scheduling meetings, appointments, and coordinating office communications
• Ensure smooth day-to-day operations of the reception area and maintain office discipline
• Manage courier, mail, and deliveries (inward/outward documentation tracking)
• Support HR and Administration in preparing and maintaining confidential employee or company files
• Maintain office supplies and assist in basic administrative tasks
• Ensure reception area is well-maintained, presentable, and welcoming
• Maintain confidentiality in all office-related matters and sensitive documentation
• Shall be able to understand the company services, its features and benefits
• Identify potential customers and generate leads by understanding their needs and offering relevant services
• Build and maintain a positive relationships with clients, ensuring high level of customer satisfaction
• Stay informed about the company’s services to effectively communicate with clients
• Shall be able to take decisions
• Shall be able to provide customized solution to clients
• Shall keep records of the clients and update information accordingly
• Conduct follow-up calls with clients who have shown interest in our services
• Shall be comfortable with targets and deadline
• Shall be able to communicate with clients

Requirements:

• Proven experience as a receptionist, front office executive, or in a related administrative role
• Excellent communication skills (verbal and written) in English, Hindi, and Bengali
• Proficiency in MS Office (Word, Excel, Outlook) and record-keeping
• Strong organizational and multitasking abilities
• Professional attitude and appearance
• Ability to work independently and manage responsibilities efficiently
• High sense of confidentiality and integrity in handling documents

Other Requirements:

Candidate Location – Kolkata (preferable)

Experience in the relevant field – 1 year (preferable)

HR Contact: 8420750255

Email: hrblueeyesinfosoft@gmail.com

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Job Types: Full-time, Permanent

Pay: From ₹8,500.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person