Receptionist cum telecaller

Job Summary

We are looking for a smart, well-spoken, and presentable Receptionist cum Counsellor cum Telecaller to manage admission-related queries during the admission season and act as the face of the college for front-desk responsibilities during the off-season. The ideal candidate should have excellent communication skills in English and Hindi, a helpful attitude, and the ability to handle both phone and in-person inquiries efficiently.

Key Responsibilities

During Admission Season:

- Handle admission inquiries through phone calls, WhatsApp, walk-ins, and emails.

- Counsel prospective students and parents regarding courses, admission process, fee structure, and campus facilities.

Job Description

- Maintain daily enquiry logs and follow-up records.

- Schedule campus visits, entrance tests, and counselling sessions.

- Assist in promotional campaigns and admission drives.

During Off-Season:

- Manage reception desk, greet visitors, and handle front-office queries.

- Address current students' queries or direct them to concerned departments.

- Maintain student walk-in records and visitor logbooks.

- Coordinate with the admin and academic departments for smooth front-office functioning.

Requirements

- Minimum qualification: Graduate (Bachelor's degree in any field).

- Prior experience in counselling, telecalling, or front office roles is preferred.

- Excellent verbal and written communication skills in English and Hindi.

- Good interpersonal skills, polite and professional demeanor.

- Basic computer proficiency (MS Office, Email, WhatsApp Business, etc.).

- Ability to multitask and remain calm under pressure.

Why Join Us?

- Work in a dynamic and educational environment.

- Opportunities for growth and skill development.

- A chance to impact students' futures by being their first point of contact.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person