Receptionist cum telecaller

Job Description

Job Summary We are looking for a smart, well-spoken, and presentable Receptionist cum Counsellor cum Telecaller to manage admission-related queries during the admission season and act as the face of the college for front-desk responsibilities during the off-season. The ideal candidate should have excellent communication skills in English and Hindi, a helpful attitude, and the ability to handle both phone and in-person inquiries efficiently. Key Responsibilities During Admission Season: - Handle admission inquiries through phone calls, WhatsApp, walk-ins, and emails. - Counsel prospective students and parents regarding courses, admission process, fee structure, and campus facilities. Job Description - Maintain daily enquiry logs and follow-up records. - Schedule campus visits, entrance tests, and counselling sessions. - Assist in promotional campaigns and admission drives. During Off-Season: - Manage reception desk, greet visitors, and handle front-office queries. - Address current students' queries or direct them to concerned departments. - Maintain student walk-in records and visitor logbooks. - Coordinate with the admin and academic departments for smooth front-office functioning. Requirements - Minimum qualification: Graduate (Bachelor's degree in any field). - Prior experience in counselling, telecalling, or front office roles is preferred. - Excellent verbal and written communication skills in English and Hindi. - Good interpersonal skills, polite and professional demeanor. - Basic computer proficiency (MS Office, Email, WhatsApp Business, etc.). - Ability to multitask and remain calm under pressure. Why Join Us? - Work in a dynamic and educational environment. - Opportunities for growth and skill development. - A chance to impact students' futures by being their first point of contact. To Apply Email your updated resume to [email protected] or call +91 8585970043. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person