Receptionist

Job Description

JOB DESCRIPTION FOR RECEPTIONIST: 1. Greet and assist visitors and clients: A warm smile and a welcoming demeanour create a positive first impression. Guide clients and visitors to the appropriate departments or agents. Provide information about available properties and services offered. 2. Answer and direct phone calls: Handle a busy phone system, ensuring calls are directed promptly and efficiently. Serve as a knowledgeable resource for inquiries regarding property listings, appointments, and general information. Employ excellent phone etiquette to leave callers with a favourable impression. 3. Schedule appointments and manage calendars: Maintain a well-organized schedule for real estate agents, ensuring no double bookings occur. Coordinate appointments between clients, agents, and other relevant parties. Use calendar management tools to optimize time management and efficiency. 4. Handle incoming and outgoing correspondence: Sort and distribute mail, packages, and faxes to the appropriate recipients. Draft and send professional emails on behalf of the office. Maintain an organized filing system for physical and digital documents. 5. Maintain office cleanliness and organization: Ensure the reception area and common spaces are tidy and presentable. Arrange for the maintenance of office equipment, such as printers and copiers. Manage inventory of office supplies and place orders as needed. 6. Assist with administrative tasks: Provide administrative support to real estate agents and staff, such as preparing documents, reports, and presentations. Conduct research and gather information as requested. Collaborate with other administrative personnel to streamline office operations. 7. Support real estate agents and staff: Act as a reliable resource for agents, offering assistance with various tasks. Coordinate open houses and property showings, ensuring all necessary arrangements are made. Collaborate with marketing teams to create and distribute promotional materials. 8. Utilize technology and office tools effectively: Proficiently navigate real estate software, customer relationship management (CRM) systems, and office productivity tools. Stay up to date with technological advancements and industry-specific software. Troubleshoot minor technical issues or escalate them to the appropriate IT personnel. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person