Job
Description
Profile: Quality Process Analyst Location: Gurgaon Roles and Responsibilities: SOP & Process Documentation Specialist Role Summary: Responsible for developing, maintaining, and optimizing SOPs, Work Instructions, and process documentation to ensure organizational consistency, compliance, audit readiness, and operational efficiency. The role supports cross-functional collaboration and promotes a culture of continuous improvement. Key Responsibilities: 1. SOP Development & Documentation Create and maintain clear, compliant SOPs, WIs, and process flows by collaborating with Clinical, Operations, HR, IT, and other teams. 2. Process Mapping & Optimization Identify workflow gaps and inefficiencies; design visual process maps (e.g., flowcharts, SIPOC, RACI) and support standardization efforts. 3. QMS Support Ensure documentation aligns with QMS and standards (e.g., ISO, CAP); manage versions and accessibility. 4. Compliance & Audit Readiness Keep SOPs up to date for regulatory compliance; prepare documentation for audits and support audit teams. 5. Training & Change Management Conduct training on new/revised SOPs; integrate SOP training into onboarding and refreshers with HR/L&D; monitor and escalate non-compliance. 6. Feedback & Continuous Improvement Incorporate user feedback and audit inputs into document revisions; foster a culture of improvement and knowledge sharing. Qualifications & Skills: · Bachelor’s in Business, Healthcare, Quality, or related field · 3–5 years in SOP writing or process documentation · Strong knowledge of QMS, documentation standards, and audits · Skilled in MS Office, Visio/Lucid chart · Excellent communication, attention to detail, and multitasking · Healthcare/regulated industry experience preferred Core Competencies: Analytical Thinking | Cross-Functional Collaboration | Documentation Accuracy | Change Management | Quality Focus | Process Improvement Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per month Application Question(s): Have you done policy formulation? Do you have a experience into healthcare industry. Work Location: In person
