Quality Manager, VP

Join us as a Quality Manager in Payments Technology

• This is an opportunity to act as a key contributor in a business that processes one in every four payments in the UK and £65 trillion per annum for our personal, business and commercial customers
• We’ll look to you to provide direction and leadership on all Quality matters across the platform, including adoption and compliance with the bank’s standards and policies
• It’s a great chance to hone your knowledge of quality best practices and develop your collaboration and stakeholder management skills
• We're offering this role at vice president level

What you'll do

In this key role, you’ll be making sure that only well designed and built work packages get through quality testing and that they transition seamlessly from development into live environments. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment. You’ll work with Principal Engineers on uplifting code quality and ensure test automation and regression packs improve quality and efficiency with each and every release.

We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme. You’ll implement and evolve the adoption of new tooling such as GenAI to improve test case creation, execution and efficiency

Additionally, you’ll be:

• Ensuring that rich test data datasets are available to feature teams
• Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance
• Working in conjunction with quality automation specialists in writing automated tests and analysing the results
• Executing tests on a continuous basis triggered automatically by change events and minimising the execution time for the automated tests in order to obtain quick feedback
• Understanding customer and human centric designs and driving the quality of the team’s work to constantly improve solutions and enhance customer experiences
• Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment, ensuring customer outcomes are delivered right first time

The skills you'll need

We’re looking for someone with proven application of testing methodologies, including a range of Agile testing methods such as test driven development and behaviour driven development. You’ll have experience with a wide range of testing automation tooling.

You’ll also need experience of systems development lifecycle, along with experience of delivering testing activities in a technology or IT function.

Additionally, we’ll be looking for:

• Practical experience of testing ideas, products, designs, planning and execution
• Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out
• The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes
• The ability to communicate complex technical concepts clearly to peers and management