Quality Lead – Retirement

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Description

What you will do:

• Lead quality assurance efforts on n-tier Cloud Native applications hosted on AWS.
• Design, develop, and execute detailed functional and automated test cases across UI, APIs, reports, batches, and data import/export components.
• Engage directly with Canadian insurance clients, translating complex business needs into clear test specifications and automation scripts.
• Perform root cause analysis for defects and identify areas for improvement.
• Drive the adoption of automation using tools like Robot Framework and Selenium WebDriver.
• Create thorough documentation for test specs, scripts, and client communications.
• Prepare detailed test reports and contribute to quality KPIs and productivity tracking.
• Log, manage, and track defects using JIRA.
• Apply exploratory testing techniques and Agile principles to enhance product quality.
• Evaluate application performance using tools such as JMeter.

What We’re Looking For:

• 10+ years of experience in software quality assurance, with at least 2–3 years leading customer-facing quality initiatives for Cloud Native applications on AWS.
• Have led a team of at least 10+ resources and working in onsite offshore model.
• Deep understanding of Canadian insurance concepts, processes, and terminology.
• Proven experience engaging with clients to capture requirements, feedback, and ensure customer satisfaction.
• Expertise in functional, automation, and exploratory testing practices.
• Strong hands-on experience with Robot Framework, Selenium WebDriver, JIRA, and JMeter.
• Excellent verbal and written communication skills to interact with clients and cross-functional teams.
• Strong analytical and problem-solving skills with a proactive mindset.
•  Knowledge of industry-standard KPIs and metrics to measure quality and productivity.

Why Join Us?