Quality Intern

About Us:

TalentGum is a leading e-learning platform, transforming the scope of extracurricular education globally since 2021. We offer live-online courses in dance, music, public speaking, art, and chess, designed for children aged 4 to 14 years. With an average Google rating of 4.8/5 and a presence in 51+ countries, we’re trusted by 100000+ learners for nurturing their creativity and talents.

Position:

Type:

Location:

Role Overview:

We’re looking for a proactive and detail-oriented Operations Executive to help manage and streamline day-to-day operations across various departments. This role is key to ensuring seamless class execution, customer satisfaction, instructor coordination, and internal process optimization. If you thrive in fast-paced environments and love solving problems, we’d love to meet you!

Key Responsibilities:

• Coordinate daily operations for online classes, including scheduling, attendance, and live session support.
• Monitor and manage student enrollment, class rosters, and CRM updates.
• Track operational KPIs and assist with reporting and performance analysis.
• Collaborate with cross-functional teams (sales, content, tech) to ensure smooth workflows and continuous improvement.
• Proactively identify and implement operational process improvements.

Requirements:

• 6 months - 1year of experience in operations, customer service, or admin roles (edtech/startup experience a plus).
• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Proficient in using tools like Google Sheets, Excel, and communication platforms (Zoom, WhatsApp, Slack).
• Ability to work independently, prioritize tasks, and adapt to a fast-paced environment.
• Bachelor's degree in Business, Education, or a related field preferred.

Technical Requirements:

💻 A properly functioning laptop/desktop with a strong internet connection.

🔌 Reliable power backup.

Work Schedule:

⏰ 6 Days a week.

⏰ Available to work 8 hours a day.

⏰Comfortable working in US/UAE time zones.

Perks:

✨Work from the comfort of your home.

✨Health Insurance